Applebee’s

Walked in and sat down at 4:45 pm and was looking forward to some happy hour. 5:00 and not even waters or a greeting from a server. I don’t know if they were short staffed or what. At least offer waters and a little explanation of why the service might be a bit slower. But nothing and that is just unacceptable. You have lost a customer.
UPDATE: After going through the reviews, it appears that this establish is just TERRIBLE overall. Long wait times for service and bad food. New management is needed or something.

I’ve worked at a couple restaurants and I’ve never worked at a restaurant as chaotic and unorganized as this one. I’ve never met a manager as horrible and as selfish as Trucker. He doesn’t care about his employees just his paycheck. We were constantly running out of things every single day due to his bad management. Especially napkins lol who runs out of napkins. He also has favorites and won’t promote you unless you’re one of them or if he knows you’re family. He also makes you get doctors notes for the times you are sick. It’s definitely one of the worst places to work at. People quit every week. All due to trucker, he should definitely be replaced with someone who actually cares about his employees.

No one came to our table for 15 minutes!!! We finally asked the seater who our server was and he said he didn’t know but would try to find someone to come to our table. Wow!

My husband and I eat at this location quite a bit we have always had great service Service: today our servers name was Zack, super nice, and attentive to our needs. Food: we got a 2 for 25 both with the 7oz sirloin mash potato and veggies, the meat was delicious cooked just how we liked it! Veggies were soft and mash potatoes amazing as usual. Experience: great! music was not to loud we were able to talk and restaurant was pretty clean. Good job guys.

First of all 1 star is even to much the waitress ask for our drinks the wife and I had a beer my daughter a Pepsi then she proceeds to talk to my daughter about alcohol mind you she’s 13 got the appetizers in decent time had to hunt down some saucers for the boneless wings then 30 min later asked about the food and the waitress said I haven’t been back there let me go check on it when she brings our plates everything was cold so she got the manager his reply OK no sorry didn’t offer a discount nothing just you want me to make you another one so I said no I’ll pay for my drinks and go elsewhere guy should have scratch the tab all together don’t wast your money your better off going to Taco Bell up shaw and Armstrong were their food is always hot and fresh props to Taco Bell.

Started off with the waitress talking about drinking alcohol to my 13 year old… Order dinner, waited an hour, received completely cold food for all 3 of us. When they called the manager we told him the food was cold and he said ok. That’s it. No I’m sorry, no explanation or excuse, no offer to make it right. We then suggested he give us the bill for our drinks and followed him to pay. He didn’t have change in the drawer so he very rudely passed us off to the waitress. Disappointed (since we tried to take my daughter out to congratulate her on her choir performance) we ended up at fast food but at least it was hot!

Horrible, Tuesday 11.10.15 @10:30pm. Sat ourselves at bar, bar was filthy not cleaned from previous patrons, bartender took out order have us out drinks without even wiping down area still dirty from the previous customers. Ordered wonton tacos told 10 min later they were sold out. What this is a corporate company even a franchise I don’t care I expect a small mom pop place to be sold out not a chain restaurant. So opted for boneless wings even asked if I could have bbq wings. Wings served buffalo when brought to bartender attention he threw down the platter and said keep these I’ll put in the bow for you. Ok no, problem but did u have to throw it down, really. So when bow wings show up there is hair on them. Yea I paid and left screw this place not worth me to even try and complain. Use to love this place what happened

to all the people that is considering this location. do not come here! unless u want to experience bad service. homegirl «hostess» on this night date and 9p. m time clearly needs to learn some customer service etiquette. dats rite! i said it. once we walked in there was a dry ass greeting of «hi». and that was it. didn’t take our name down to be seated. so i sat my ass down along with rest people that was there before us. she then called us up by table for 2. girl who is u talking to… there were other table for 2 waiting. dunno name of our waiter but she did take our order. before that she mentioned that if we weren’t ready to order that she was going to move on to a party table first and come back to us. when we got our food up and served to us by another individual he gave us our food n walked away. we didn’t get no forks spoon napkin. we thought he was going to get it. but after 10 – 15 min of waiting and staring at each other and our food. i didn’t want to start eating my nachos with out napkin. but anyways i took upon myself to wonder with my eyes for damn employees our way but then saw a tub of napkin rolled up with steak knife and fork at hostess station. so i jus had to get up n get my damn self. we ate damn food n waited good 15 – 20 min just so home girl waiter here pass by to give us our check. lord jesus all bad. we had no steak sauce either. this place have such bad service, management needs improvement for real. not to mention i saw the bartender serving up food to people that weren’t even at the bar. it shows how ridiculously this location need to get it together. n no we didn’t tip shit. my tip. stay outta dark alleys. smh on this place

This place sucked! Everyone’s food was bad or not what we ordered. No dressing on the salad, seriously? I was not impressed at all. Service was good and the place is clean but I won’t be back.

I’ve had there quesadilla burger, Pepper Crusted Sirloin & Whole Grains, meatballs, chicken wings and siracha shrimp. For the sirloin being $ 14 after taxes it was not worth it. All the other food was good. The appetizers taste better when they are half off!

Service isnt so great. Food was so-​so. They messed up my order and but didn’t forget to charge it on my tab. Ridonkulous. But whatevv. Nvr going back

I LOVE Applebee’s. Going at 3pm, happy hour on appetizers is a great deal! Their wanton tacos are AMAZING!!! Also their chicken quesadillas and artichoke dip… All their food is pretty good and there are some great deals … Eating out with someone they regularly change up their 2 for $ 20 deals.
This visit in particular was our best visit. Our waitress was awesome! Super friendly and attentive but gave us space too… She was like a ninja swooping in to refill our glasses and making sure we had everything they need!!!
So back to the tacos… I will give Applebee’s a one star the day they take them off the menu!!! I LOVED them that much!!! ;) the quesadilla I got couldn’t compare!

This Apple Bee’s has the worst service at the bar. They hardly ever check on you. Everyone just waits for their order and has to constantly ask for service. One time the couple next to us were frustrated because they had been waiting an hour. I suggest you do not come to this Apple Bee’s for drinks/​happy hour.

It’s been years since I’ve ordered food from this location and nothing’s changed. I ordered to go. I ordered the fiesta chicken I got some horrible bland chicken penne with tough bread sticks. I also ordered buffalo boneless wings and it tasted like they took the bbq ones (probably all they had ready made) tossed them lightly in some buffalo sauce and called it a day. My husband got the Riblet platter and that was a sick sad joke. Order was scheduled for 10:40 he didn’t get it till 11. Just all kinds of wrong. If I hadn’t have paid with a gift card I would have been livid. Luckily someone else paid for this hot mess. Won’t be giving them a 3^rd chance that’s for true.

I’ve been to this Applebee’s location several times and I definitely experienced better service than the last time I went. For Father’s Day 2015, we went to this restaurant in the early evening, it wasn’t packed yet. Waiting time was short to be seated (about 10 minutes).
The problem began when we were assigned a waitress. Man, that girl was hardly friendly. Come to think of it, the waiters at the other tables weren’t happy looking either. Our waitress was impatient when asking what we wanted to drink; acted like it was so much trouble repeating what sodas they have. I asked if they had Dr. Pepper and she said «nope.» Uhhhh… Just one word, really? Didn’t even give suggestions.
When my father was ordering, she didn’t explain the 2 for $ 25(?) deal thing properly so it left him confused thinking he was ordering right. Later on in the service she realized her mistake and tried to fix it.
While taking our menus away, she dropped one on the table, and didn’t seem to care that it bothered us. «Oh sorry about that.» Her apology barely seemed believable.
We didn’t have silverware at our table. Guess it wasn’t common sense that a family of three needs extra napkins instead of the just one that is wrapped around the eating utensils.
The waitress wasn’t serving food to a lot of tables, sooooo I don’t know what her excuse was for forgetting what my table ordered. When she brought the food out, she said the name of the dish in a questioning manner as to ask who the plate was for. That’s the job of the waiter to remember.
If it was up to me, she would have gotten zero tips, but my parents tipped her anyway.
Moving on from the waiter area… the food was good. Double Crunch Shrimp is a little hard to bite through, but that’s because it’s…double the crunch as the name implies. French fries good. Classic boneless buffalo chicken was good.

I used to get the 2 for 20 $ which included an appetizer and I would get the sirloin and the honey bbq chicken. They always cook my steak properly. They have since taken the sirloin off the 2 for 20 menu which is disappointing but I realize they have to keep costs down and that is a lot of food for 20 bucks. Now I just get the sirloin by itself and it is still only $ 12.99 and includes baked potato and veggies. The honey barbeque chicken is to die for.

This place is such a sad dissapointment… it took 1.5 hour for the staff to bring out my kid’s dinner when I initially complained about the service and the long wait. When the waitress brought out my nephew’s dinner and it was just a slider without the steamed broccoli which was a side dish. Waitress stated that we had to wait for the other food… I didn’t know that it took 1.5 hours to steam broccoli… when I looked at my kid’s food… her salad was just had pieces of lettus with crotons… no dressing… and that was just the salt to add to my wound… I got up and grab the kids and left. What a waste of time and energy… if I could I would rate it zero!!!

So far the service hasn’t been that great. I asked our waitress for a custom order and she said right away «we can’t do that». Well my cousin who also works at Applebee’s was with and informed her that it is possible to customize the order how I wanted it. She could’ve tried a little harder to accommodate to my needs. Not impressed still waiting for the food let’s see how it is. Other than that the drinks are good!
After we got ur food which they messed up every single plate. We called the manager to have him fix it and he does. He bring back our new plates ad low and behold the Boneless wings were COMPLETELY RAW!!! worst experience ever!!! Don’t come here go anywhere else! The Indian food restaurant across the street I’m sure would be better than this and I’ve never even ate Indian food. If I could give negative stars I would!

Came here late on a Thursday night. We were seated in a dine in area due to the fact we had a few kids in our party. Waitress was friendly. I wish I had good stuff to say but sadly, I do not.
Pros:
1. Love the late night ½ off selected apps. Portion sizes were good and hard to go wrong with mozzarella sticks, boneless wings and chicken quesadillas.
2. There is a tablet type thing on each table that helps keep the kids occupied (this will also be mentioned as a con below). Apparently, it allows customers to reorder items and make requests.
Cons:
1. Waitress didn’t come by often to offer refills. We were there about 1.5h and she came by 3 times. Once to take initial order, then to take actual order and then to bring bill. The other times we flagged down other staff for assistance.
2. The great tablet thing I mentioned, well come to find out, it costs $ 1 (per game! but apparently they just changed it to a flat fee or something. Not too sure according to manager who was also unaware/​surprised that NO ONE told us about a surcharge and a little confused about the updates). Would be nice if the machine or the waitress gave us a heads up with a «btw, if you want to play games, they will be yada yada yada».
3. My friend saw a staff member use the restroom and left without washing his hands. *GROSSSSSSS*! Ok, yes, the team member was no longer on the clock as after he walked out of restroom, he walked to parking lot and left. We mentioned this to manager and she was trying to tell us that «oh he’s off the clock and I understand your concern.» Ok, yes, I agree he was off the clock. But people are creatures of habit. Im sure he didn’t just not wash his hands this one time cause he’s clocked out. Usually if someone doesn’t wash their hands, its cause they normally don’t. Luckily, we had already eaten and paid for our meal, otherwise I would have got up and left. I’m sorry manager, even if he was off, that is UNACCEPTABLE.
We will not be coming back to this establishment and wouldn’t recommend it either. Maybe at another location but not here where hand hygiene and public/​consumer safety doesn’t matter once someone is «Off the clock».

I came here this past Thursday 7÷17÷2014 with a gift card I got for my birthday.
First off when I entered the music here was SO loud. What? It’s not even a college hangout, it was just blasting. Kailey was my server; she was really friendly and even listened to our complaint about the music and had it immediately turned down for us.
I don’t know how the seats in the booth are built. The guy sitting behind me sat down with a loud PLOP that I actually jerked forward.
Our food came, I ordered the Chicken Freshcado and it was perfect. I really love how Applebees offers a low calorie menu.
We were waiting on a refill for our Cola and we were surprised Kailey never offered us a refill; she was a sweet server. We got the attention of an older male with black glasses to refill it for us — he was very quiet and didn’t really say anything but he did it for us anyways.
Not the best Applebees I’ve been to but I enjoyed it here since I had a goft card from my birthday. So 3 out of 5 stars It is.
(BTW who is it that keeps rating all my reviews on Unilocal as «Funny»?)