Healthy Back Store

I had a top notch experience at this location. Gail the sales person was not pushy, but was very knowledgeable and answered all of my questions. She made a recommendation for a pillow which really helped with my neck pain.
I felt no pressure when looking at the mattresses. I finally chose one, and later after talking it over called back and ordered it. Gail was great there too, following up and staying in touch. The delivery men were great also. They came in the time frame promised, and set up my new bed. It’s the first time in years I like hanging out in my bed, and my neck is feeling better!

I went to this store because I was looking for a really good, ergonomic chair for my home office. There are not many retail stores that carry top-​notch chairs from Herman Miller, Steelcase etc., even though it is extremely important to try these out yourselves, because everyone has different preferences. Online shopping + return is certainly an option, but these office chairs are really heavy, and shipping these items back to the seller is out of the question.
So I went to this Healthy Back in Columbia, and David Jacobson was extremely helpful. He was very knowledgeable, and provide all information he had about the office chairs in store. I appreciate that he didn’t bias me in one way or another, but rather let me try sitting in all of them and really experience them myself. He was extremely patient as well. I literally spent 2 hours there, asking so many questions and sitting on different chairs, and after I selected a few that I liked, I sat in each of them for about 15 minutes — it’s very important that I feel comfortable after I sit for a long time in them. David also offered a decent discount (~$ 150 to $ 200) on the floor models, which really make a big difference. In the end I bought an Embody chair from Herman Miller; I never thought I would buy a chair like that (because of the price), but I really appreciated it after learning about all its design features, and of course sitting in it for a long time myself.
In addition, the store staff here is trained to repair the models they sell in stores, so if something happens to your chairs, you can just bring back the chairs and they’ll fix it for you! This is important — all these top notch chairs have a good warranty, but again, they are so heavy and you really don’t want to pay for shipping. Healthy Back takes care of that issue. And on top of that, they have a generous 60-​day return policy, so if you don’t like the chair after trying it for 2 months, just put it on your car and bring it back to the store — again, no shipping fee!
In conclusion, I would definitely recommend this store for anyone looking for a comfortable office chair. It looks like they have lots of other comfy looking massage chairs, mattresses, etc., so I might stop by and try some of these.