Lowe’s Home Improvement

Throughout the past 7 years we have bought our carpet, washer, dryer, dishwasher, bathroom tile, kitchen cabinets and kitchen countertops from Lowe’s. We have been happy with every purchase every time. They explain everything (the process, the lead time, etc) very well and set your expectations to be realistic. We have not been disappointed once. And I used to work in the design industry and I know how rare that is to have everything done on time and to the customer’s satisfaction. It shows that they must be an organized operation behind the scenes. As these types of results don’t occur without lots of planning and detailed communication behind the scenes.
My next door neighbor did their updates with Lowe’s and is very happy as well! I LOVE LOWE’S!

I actually like this Lowe’s over Home Depot & Menards. The store itself is kept fairly organized and clean. They usually have what I need in stock and the fact the store is open till 10 (at least in the summer time) most nights is great if you are a late bird trying to accomplish a project at home. I am the type of person to usually not ask for any help and it’s nice not to be overly pestered when going about the store. If you do ask for help, the staff is usually friendly with trying to help you. Overall my visits to this Lowe’s have been great and I walk out with what I need. With Menards and Home Depot being right down the road, I usually almost always choose Lowe’s. I do wish they would have more lanes open on any given visit. I have had to wait in line a few too many times when I go. Nothing horrible and they will eventuality open another lane but it’s not as fast as it should be especially when you see staff standing around doing nothing with signs posted by the register promising to open more lanes if there is a line. Lowe’s also offers in store pickup if you want to plan ahead with an order online before going in. In my opinion Lowe’s is a more tech driven company certainly over Menards and maybe even Home Depot. While I don’t frequent enough for the purchase history to be useful to me, it’s pretty cool you can view your purchase history right on the app, this could come in handy for say your furnace filters if you can’t remember the size.

I might be biased because I worked for lowes at another location years ago. I recently moved to Coon Rapids and every time I go into this location the staff is helpful and the store is really clean. I placed a special order for some hardware and there was a mixup and the management staff handled it with no problems. I’m a very satisfied customer.

On a good day you might get a knowledgable helper — if you can find anyone. Otherwise you might get the giggly clueless person who really doesn’t know anything more than you do about their products. Big box corporate retailer at its best.

One thing that Lowe’s has that Menards and Home Depot don’t have is technology. All of the associates carry an iPhone with a custom gadget that is a Lowe’s pocket computer. They can pull up inventory etc. right from their iPhone there in the isle.

In the Lowes, Home Depot, and Menards war: I choose Lowes.
The layout just makes more sense.

The staff at Lowe’s is always very helpful and they usually know what they’re talking about. They have lots of variety without being overwhelming. They give a Military discount, which is awesome as my family likes to support companies that support our troops!
Ample parking and very easy in and out! The only Con I have is the Valspar paint. We got a can from there, mixed fresh and we let it sit for a little while and it separated so much that it couldn’t be mixed together. Epic fail Valspar! I wouldn’t suggest getting paint there, but other than that, this place is great!