I’m a long time Clarks customer and a former District Sales Manager in the footwear industry. I popped in and looked at several styles on the shelf before asking for help. I asked the salesperson for my size in brown… one thing we taught in the shoe company I worked for was never come out of the back room empty handed… which is exactly what happened. «sorry, we’re out» …“even in black?” «Yes.» Ok…offering a similar style, I might have bought… but i’ll never know now.