Taco Bell

well, it’s Taco Bell, so you can’t expect much,
but the girl at the window hands me my crumpled up change as she’s eating an empanada, and then proceeds to hand me my food, all crammed into one box, as well as my drink with the hand she’s obviously not as skilled with, while she’s still eating her damn pie. it’s obvious this girl will never make it in the real world.

Avoid this place at all costs! Ordered some Mexican pizzas and they came undercooked and as a result got food poisoning! Try to find the next closest one if you have a hankering but this place is awful.

I’ve only been at the drive-​thru so I can’t speak for the inside, but the drive-​thru seems to be brand new and kept in good order. Bonus points for the overhang at the ordering speaker so you don’t get wet when it’s raining! As for the food, they have never messed up my order, which I think says a lot for a fast-​food joint!

Good food for the occasional junk fanatic. The people that work here are very fun, have great personalities, and are helpful. My order has been messed up probably ³⁄₁₀ times so I have to go back to get it fixed. I do recommend the Starburst frozen drink SO GOOD.

Worst service ever. Came here one day when I had a spare 10 minutes at work (I’m a driver) and figured fast food would be… Fast. Nope. Took at least 15 minutes to get my 2 chicken tacos and they turned out to be steak. I was the only customer there! Thought they were having an off day but I’m writing this review from the drive thru and the wait is horrendous. Not to mention the girl taking orders is a dummy. It’s funny because it totally shows that the owner of this place gives zero f**ks.

Horrible customer service! Came here the other day the line was unreal. I placed my order it felt like the line didn’t move come to find out their short staffed. So after waiting on a ridiculous line I got to listen to the drive thru employee sing to me, act like an idiot and held my bags up to his chest like they were breasts! Real mature!!! And my order was wrong!!! WTF

anyone who gives taco bell a review greater than 2 should be banned from Unilocal.this is a joke.

I don’t care what anyone says, TACO BELL IS FREAKING AMAZING. Every time I go here, the service is great, the staff is polite, and it’s right near home.
They have all of the best items on the menu and I honestly can’t say anything bad.
9/10,HEEEELLL YEAH.

I just had a 29 minute experience at the drive-​thru. 29 minutes.
And if THAT had been my only problem, I’d give this place a glowing review.
I pulled into the drive-​thru at 11:41 PM. There was one car in front of me waiting to order, and one car at the pick-​up window.
Around 11:48 PM, the car in front of me finally placed their order and moved up to the pickup window.
I finally got my order placed at 11:56 PM. (That whole time, I just sat there in silence — I was never once greeted, or told that they’d be right with me, or anything like that.)
My order:
2 Cheesy Potato Burritos (with Chicken instead of Beef)
1 Cheesy Potato Burrito (with Steak instead of Beef)
1 side of nachos with cheese
1 Large «Limeade Sparkler»
I pulled forward and waited behind the other car (the one who had finished placing their order 8 minutes before me). Eventually it was my turn to pull up to the window. The guy handed me my drink. Unfortunately, it seemed that most of the drink was on the outside of the cup. The indented lid was covered with liquid, all of which spilled on me when I took the drink into my car, and the outside of the cup was soaking wet and sticky. Delightful.
About 5 minutes later, another employee came to the window and handed me two bags. «Here’s your order» (handed me one bag) «…and here’s your steak burrito.» (handed me another bag. Ok, that was weird, but whatever. I wanted to pull away, so I tried to condense the bags. Of course, as I drove off, I noticed that there were only 2 total burritos in the bag. I turned around in the parking lot and looped back around to go back to the drive-​thru — only to discover that there were now SIX cars lined up. There was NO way I was waiting in that line. So I pulled up alongside the car that was currently at the window. The guys in that car were nice enough to tell the guy at the window that I was back, looking for the rest of my order.
Eventually, the girl who handed me my order came skipping (yes, skipping) out to my car to see what I needed. She asked to see my order. I handed her the bag. I don’t want to say she was rude about it, but let’s say that she seemed «pretty sure of herself» that I had, indeed, received everything correctly. I watch in PURE HORROR as she (with bare hands) took one of the burritos out of the bag, UNWRAPPED IT (yes, in the middle of the parking lot — and yes, with bare hands) and said «Here’s the chicken one!» She then waved the other burrito in my face and said «And here’s the steak one!» It took a great deal of effort and patience on my part to remind her that I had ordered 2 chicken burritos and 1 steak. She then asked to see my receipt, because she was «sure that there was only 1 on the order».
She then skipped back into the restaurant, and I returned to the waiting game. Eventually someone else brought out the new burrito and handed it to me. Not once did anyone apologize to me.
I left the drive-​thru at 12:10, making that a 29 minute drive-​thru experience.
BUT, here’s the best part… not only did I get dinner… I got dinner AND a show! In that wonderful 29 minute «experience», I was blessed enough to be visited by mother nature’s littlest creatures, as I counted no less than 10 various mice and rats scurrying throughout the parking lot, and climbing along the ledges of the building. Mmmm, tasty and appetizing, right?
And THAT isn’t even the end of the story…
I got home, and promptly threw out the first chicken burrito (the one that Susie Skipsalot opened with her bare hands in the middle of their rat infested parking lot)…
But, against my better judgement, I ate the rest of my items.
The order of nachos with cheese i ordered? There were 8 (eight) nacho chips in there. EIGHT. Well, that’s 8 plus enough shards and crumbs to possibly make a 9^th chip. The cheese sauce with them was cold, and rock hard. One of the chips broke when I tried to dip it in the cheese.
The steak burrito tasted «off»… which was really disconcerting, considering the wildlife I witnessed in their parking lot.
The chicken burrito, however, was what really gave this meal a nice «finish». About halfway through the burrito, I bit into something that didn’t belong… INSIDE my burrito was one of those plastic-​wrapped cinnamon candies (the ones that look like the red and white peppermint candies). Yes, a plastic wrapped candy INSIDE MY CHICKEN BURRITO.
Also, I asked for mild sauce, and got «Fire».
I went on the Taco Bell website to try to contact them, but their webform is limited to 500 characters, which isn’t nearly enough for me. I tweeted them, asking for an email address, and they responded with a 1 – 800 number. I responded again, asking for an email address, and they responded again with the 1 – 800 number. So I guess if they’re not willing to contact me the way that’s most convenient for me, I’ll just say «screw it» and put my story on Unilocal