McDonald’s

The only reason they get one star is because usually the staff in pretty nice. But they are horrible!!! The food tastes awful. And they ALWAYS forget something. I live very close to this location so it it easiest for me. But they are terrible. I just went there and our fries were inedible. So soppy with oil. Not cooked all the way. My burger tasted super old. It was so bad I had just a few bites. I threw away pretty much everything. If you do decide to go there make sure to check your bag. I’m not joking. I have been there at least 10 times and they always forget something. Always. I have finally learned my lesson and will not be returning to this location.

Seriously, this location is the worst I have ever been to. Rarely do they get your order right, you are usually missing at least one item at the drive thru. The fries are way over salted, and be careful if you order an egg type sandwich, you might crunch on shells. Being it is my local location I try to give it more chances than deserved. Not anymore, close this place for all I care… Wendys in Champions Gate needs breakfast items…

Clean – yep
Friendly – yep
Good at completing orders – nope
I live ½ mile from here and they forget something 80% of the time.

So I have to say I have NEVER did a review for a fast food place but I felt justified for this one.
I went to this McDonald’s for one reason and one reason only. I wanted to try the mozzarella sticks. I knew they were on the 2 for $ 2 menu so I thought «what the heck»?
I should have known it wasn’t going to work well as soon as I saw the girl behind the counter. I told her I wanted some items off the 2 for $ 2 menu. She looked at me like I was asking for a Whopper. She had no clue what I was talking about. I know they’ve only been running the ad for about a month but c’mon. She asked a manager who ALSO didn’t know if it was still available. The manager came over to the register and said «if it’s still on the register it’s still available»
It was still on the register so I finally ordered a small fry and mozzarella sticks. I was then told that they no longer have mozzarella sticks. All the while on the video tron overhead it flashes pictures of MOZZARELLA STICKS! Needless to say I was not overjoyed.
I asked another manager who seemed to be a little brighter than the other…“no more mozzarella sticks”? Her word for word response to me was «Oh, I just got here a few minutes ago and am not sure»
Seriously people? Obviously no communication between management at all. Very poorly run. I shall never go back! I guess there is another McDonald’s right down the road in Champion’s Gate. I think I shall give them a try!

Came to this McDonald’s to order some breakfast. The order was fairly quick since I ordered at the drive thru window. The food was hot which was great however as I was eating my egg Mc-​Muffin I saw it had egg shells in it. If I didn’t notice it, I would have ate them.

DO NOT GO HERE!!! Drive 5 minutes up the road to Champions Gate!!! As someone who considers themselves somewhat of a Mickey D’s connoisseur, this is the worst McDonalds I have ever been to. The place is clean, the staff looks clean cut & speaks English well but that is the end of the positives!
THEY ALWAYS TAKE FOREVER! There is almost always a line regardless of shift or time of day (and it isn’t because they are always slammed either) and you can pretty much count that you will be in the drive through 5 – 8 minutes per car. Even when there is no line you will sit and sit and sit.
I am not basing this on a handful of visits either where maybe they ran out of fries or it was a shift change or some jackass in front of me order the entire menu. When you wait 10 – 20 minutes you would at least expect to get piping hot food burning a hole through the bag right? Not at this store. I honestly can’t explain their consistent slowness.
I have actually gone into the neighboring Subway and looked to see which car was at the order menu. Then went in got my sub made, paid & walked out and that car still wasn’t but to the pay window.
They always push the stupid Egg McMuffin at any time, so I said what the hell one night and said sure add your 2 McMuffin special to my order. What happened? They had 0 egg McMuffins prepared and I got all my food except that and then had to wait 5 additional minutes at the window. Come on, get real.
They mess up their sweet tea! Can you really mess up tea? Yep, multiple times it tastes like they mixed soda in with my tea. BETTER TAKE A COUPLE SIPS BEFORE YOU DRIVE AWAY!
Will they mess up your order? Yep they are famous for giving you the wrong size drink or fry for your upsized value meal. And why bother asking what type of sauce for your nuggets and then consistently add no sauce in your bag. BETTER CHECK YOUR BAG BEFORE YOU DRIVE AWAY!
I live across the street so I have been here dozens & dozens of times and always the same thing over the course of several months at the end of 2015. I now drive past that store to go to the Champions Gate store. That store is quick, rarely messes up orders & the staff genuinely seem to care that your order is right. They always double check and ask for confirmation. That Mickey D’s is run correctly.

This is one of those places that falls in the «last resort» category. I like McD’s as much as anyone else, honestly there are so many better places to go. The Big Mac was good, fries were great. It’s McDonald fries — delicious. That was pretty much it. An average experience. I did have to wait a while to receive our food after we ordered. Another thing is when you go through the drive-​thru make sure you check. Issues I’ve encountered is providing me Dr. Pepper instead of coke, 4 chicken nuggets instead of 6, cold food, lack of filling up the fry holder, forgotten items that were ordered and paid for are just to name a few… I can’t recommend it but I also can’t tell you to avoid it. It is what it is… I remember going to McD’s as a fun place to go, now it seems like a place you regret to go to.

Food is okay when they get your order correct. Check your order before you leave as we have had our order incorrect numerous times. Who orders a plain cheeseburger and expects 2 buns and meat and no cheese? Owner doesn’t listen or care as I’ve sent him emails several times and even asked to speak with him when I’ve seen him inside. Thank god Wendy’s just opened up down the road. Also ⁹⁄₁₀ if there is a promotion being offered by McDonalds this location will not honor it.

I would give a zero star rating if I could. They don’t deserve 1 star. Went this morning for breakfast. They have this 60sec crap and the girl hands me something to time them. Great you gave me my food in 60 seconds but you also burned it. The bagel was burnt the cheese and onions were burnt as well. couldn’t eat it because it tasted gross. I’m tired of this place messing up my food. I rather wait a little longer and get food I can eat that I paid for. Then play your little 60 sec game.

I gave it two stars because the food was decent BUT having to wait 25 minutes for it is unacceptable.

This McDonalds location is a good one, if you like McDonalds this location’s food is as good or better than any other location. Their weakest performance is during breakfast hours but lunch and dinner times are usually good.

Worst service ever. Waited more than 20 minutes for my order. Needless to say never going back. They pay more attention to you if you go through drive through, since they have a time quota to meet.

The food is nice and fresh when you get it but they take way to long! So if you are in a rush just park and walk in because the service is faster than the drive through.

Always love Mcdonalds!!!

It’s McDonalds, microwaved hot and fresh for you.

Great location right off of I-​4 and near champions gate, east to get in and out of from the shopping center it is attached to. They always get the order correct and quick through the drive through. I’ve never dined inside though.

One of the busiest McDonald’s I have ever seen. We stopped by here on our way out to play golf at Champions Gate and it was slammed! The drive through had a long line but the line inside was even longer so we just stayed in the car. It moved fast because they had a little station with an employee that had a tablet and a headset that could take orders along with the traditional call box. I have never seen any fast food places do that but it sure did keep things moving. Two vehicles could place their orders simultaneously then we just had to pay and pick up like normal but it was much more efficient. I don’t normally Unilocal about fast food joints, especially big franchises like McDonald’s but this was a special situation for a special McDonald’s.

Just moved to the neighborhood and it’s the only fast food around. Brand new location and it looks great. Since I’m working on my house, I haven’t done any real cooking yet. So drive thru it is! I’ve been several times now and they’re always fast and friendly!