Thomas, the manager is awesome! The other night manager… not so much. He’s nice and fast but I tend to go there closer to closing and about a third of the time, he claims they are out of chili. How does a fast food restaurant that sells gallons of the stuff ever run out of chili? Almost closing time…“sorry, were out” seems to convinient.
Heather N.
Évaluation du lieu : 4 Barrington, IL
This location is pretty good, haven’t ran into many problems! Went here with the boyfriend at midnight this past Saturday; he got fries and a double stack, and I got spicy chicken nuggets and a small chili. All of our food was very hot and tasted yummy. The guy at the window was rude and in a bad attitude, but hey if I had the midnight shift on a Saturday I probably wouldn’t be the happiest camper either! They were out of bacon for their new Fondu fries, so we couldn’t try those, but all in all a good experience.
Forrest G.
Évaluation du lieu : 2 DeKalb, IL
Ate here once and the employees were helpful enough. Seemed to take their job serious which is rare in fastfood, but the problem wasn’t with the service, simply wendys itself. Whatever god damn meat they use for their«double stack», it taste like an armpit. The fries are also pretty bad. Too organic tasting. Spicy nuggets are okay though. My double stack«medium meal» cost nearly $ 9. A Big mac«large» meal doesn’t even cost that much and it taste a lot better. Ill stick to McDonalds when it comes franchise fast food.
Charles H.
Évaluation du lieu : 2 DeKalb, IL
Typical Wendy’s just need to check order they usually get it wrong if order drive through
Kristine M.
Évaluation du lieu : 2 DeKalb, IL
This is Wendy’s a fast food place so the food isn’t fine dining.(But who would expect it to be.) It’s generally hot, fresh and tasty. But my reason for writing a so-so review is that I’ve never been through their drive through where they get my order right. In the last 8 years I’ve probably been through the drive through a dozen or more times and I come home with half my order, with an entirely wrong order(nothing I ordered) and always come out upside down(e.g. I’ve paid more than the food I got.) The last two times I’ve checked my bag before driving through and was shorted food. When I complain, the staff doesn’t know what to do and that often means waiting and waiting for them to fix the issue. I’m starting to wonder if shorting customers is how this particular location makes its money.
Jace P.
Évaluation du lieu : 4 DeKalb, IL
I go here pretty often. A very good alternative to McDonald’s in taste and quality, and the drive-thru service is pretty solid. Obviously not a place you want to go for fine dining, but it’s a good fast-food alternative.
Bo Y.
Évaluation du lieu : 2 Chicago, IL
Wendy’s with drive through. open late. service is pretty bad…
Greg t.
Évaluation du lieu : 2 DeKalb, IL
I’ve eaten at scores of Wendy’s restaurant locations(and am generally pretty happy with Wendy’s), but I have found the Dekalb store to be the worst one I’ve been to… hand’s down. I went there a few times… consistently poor… so we no longer give them our business. My experience has been that the staff is poorly trained, service is slow, and the dining area is a disaster(on my final trip, I couldn’t find a clean table and had to clean one off myself before seating my youngsters. There were plenty of empty tables… just no clean ones.). The food tasted fine. The store just seems poorly managed and somewhat unprofessional. It’s a shame… because my family likes Wendy’s…but not this one!
Chris R.
Évaluation du lieu : 2 Cortland, IL
EVERY time I go there(which has been 3 times in 6 years) I get sick. No just«bleh», but my most recent visit in April… I had to take the next day off work cuz I could stay off the toilet for more than 30 minutes. My good buddy, LOVES the place, however. Just my 2 cents.