Always exceeds my expectations. I buy my coffee there to brew at home. Tonight I also got some long johns. Fresh for dunkin donuts. Found the coffee a little bit less than I anticipated in price. Nice little surprise. Server was a polite considerate young man who conscientiously packed the long johns. Very appreciative of his attention to my order. Glad to spend my money there.
Joanne D.
Évaluation du lieu : 5 Des Plaines, IL
They always get my order right! They always smile. Thank you to the drive thru crew! I appreciate you.
Judith K.
Évaluation du lieu : 4 Des Plaines, IL
This review is just for Michael(drive-through AM shift), who ALWAYS gets my order right. His customer service is always great.(I do not know him personally, I promise) No offense to the other workers, but some are blah and slow. Work on your people skills, it really makes a difference. Remember, you are starting their day off just right! With coffee! Smile once in a while ;)
Olga P.
Évaluation du lieu : 1 Kissimmee, FL
It’s –2 outside and their 24 hour drive thru is closed! What is going on? All I want is hot chocolate but I can’t seem to get some. Their overnight employees were just staring at customers as they kept driving off!!!
Staci W.
Évaluation du lieu : 2 Chicago, IL
Nice staff but they have to train their employees. Its not my job to explain what goes in the sandwich and the drink that I order, plus my drink was very watered down. I have been here couple of times but im definitely not coming back.
Matt S.
Évaluation du lieu : 2 Normal, IL
Pretty much your standard Dunkin Donuts, what’s different is the service. The drive-thru worker on several occasions has been pretty rude & it seemed like I was a giant inconvenience to her rather than another customer. You’re better than that DD.
Konstantina D.
Évaluation du lieu : 1 Park Ridge, IL
I was really underwhelmed by the young lady(Dolce or what I was told her name is by another girl who works there) who took our order. She wasn’t warm or nice to us while she took out order at all. I felt as if I was keeping her from doing something more important. Our 4 kids were ordering ice cream from the Baskin Robbin side, their ages range from 3 – 9 yrs old. We asked for a single scoop for each kid and she rang us up at the register for such. Baskin Robbins have a kids scoop as an option. It’s less expensive and it’s obvious that my kids are little. I found out about it after I paid and I asked Dolce about it and she could care less. I told her that it would have been a nice gesture to tell customers with little kids about the kids scoop. I ordered a scoop of ice cream for myself. I didn’t like the taste, it had a weird flavor. I will NOT be going back to that DD/31 Flavors again.
David I.
Évaluation du lieu : 4 Des Plaines, IL
This place is definitely one of the better DDs. Pretty good space inside too
Brittany S.
Évaluation du lieu : 4 Des Plaines, IL
It’s like any other Dunkin’ Donuts/Baskin-Robbins. Breakfast items, coffee, ice cream and smoothies. They also offer free wifi along with outlets for electronics. It’s also open 24 Hours and has a drive-thru. Atmosphere is nice and clean =)