Kohl’s

#kohls unfair business practices.
I’ve been a customer at Kohls since 1997. It used to be if you had any expired Kohls cash, you could still use it. I learned this from a sales clerk when I mentioned I had tossed out Kohls cash. She told me that although the certificates are dated, they never expire. Since that time I didn’t pay much attention to the dates.
Unfortunately, they have changed the policy without letting customers know in June 2015. Can you believe that they didn’t even let their customers that have charge accounts with them know about the change? Imagine the embarrassment when I went to the Kohls in Doylestown and presented my Kohls cash for partial payment and it was refused. I can’t begin to tell you how upset I am. I called customer service when I got home from the store. They refused to help resolve the issue. I am going to tell my friends, family and students about Kohls unfair business practices. They should have informed their customers about the change and given them a date when the new policy would start.
BTW – The sales clerk and the store manager were very snotty.

Amazing deals, but the store needs to train their employees to have some manners and organization could use some work.
Prices are hard to find and while there are «sale screens» everywhere, it’s hard to find the match between item and sale.
When I got to check out, a sales man came up and helped me put the huge chest i was purchasing up on the checkout table. Then I was immediately harassed by him and the check out lady to sign up for a Kohls credit card. After politely declining multiple times, they kept pressing how much I could save and that I didn’t even need to be «approved» and if I did get approved and didn’t want it could just cancel. I finally told the lady «no thanks, I hear that messes up your credit» and she replies «it’s only about 1 point». I stood firm and she rolled her eyes and said «ok well it’s gonna be more expensive now».
I left fuming at her rudeness! I paid and went to leave as the male salesman watched me struggle with trying to open the doors and carry it at the same time. I cant believe people that rude exist.

The main reason I’m writing this review is because of the customer service at the jewelry counter. Bought some low-​price jewelry, and wanted a gift box, but forgot to ask for it when I was at the jewelry counter. After checking out, I went back to the jewelry counter and discovered the two sales ladies working on watchbands while 10 or 12 other customers were standing around waiting to be helped. So we waited a bit, and a bit more, and a bit more. Still working on watchbands. I got tired of waiting and left. Seems to me that the store should either put more counter help on staff, the two that were there should have asked for help, or the sales ladies should have asked the people with the watch band problem to come back in a half hour or so.
They have had problems with long checkout lines in the past, but they seem to have fixed that the night I was there. When the line got long they put more people on the cash registers and the lines dissolved pretty quickly.
So, take your chances. I found some good deals on closeouts, and more good deals where things were marked down 50−60%. When I went to check out, they had no gift boxes for clothing at the checkout, or anywhere else in the store. Bummer. Now I’ll either have to provide my own or come back with my receipt when they restock.

I love it but apparently its only the place for dude clothes… my gf and 14 year old daughter cant find anything.
dudes yes — girls women not so much
60−90% off. i never buy anything ‘in-​season’ and take my chances
idk how they make any money …

I am attempting to review the Kohl’s department store on route 611 in Warrington. (Next door to Home Goods & in a strip mall.)
I hope this is the same place.
In any case, kohl’s is the home of «disposable clothing» and also a good place to get inexpensive housewares and gift items. The quality is much better than Kmart or WalMart — and some may argue that the clothing is nicer than arget — to me the quality and price points are about the same.
The nice thing I like about Kohl’s is the incredilble deal I get on baby/​kids clothes and shoes. scored fabulous sneakers for my daughter at a fraction of retail price.
DFor myself — I am not a huge fan — but i have slowly started buying a few shirts & sweaters here due to my new budgetary restrictions on shopping. Kohl’s has been great also for my husband who bought some semi-​precious jewelry (10 K gold and Topaz) for him mother (my mother in law) for Mother’s day. It was a bargain for sure.
I would not purchase «fine» jewelry here — but when them have sales — they realloffer deep discounts ant the jewelry department is always worth a look!