Corley Engine and Mower

Corley Engine & Mower Repair are always a great bunch of people to do business with! I appreciate them and John working with me this week to fix my mower and for all the extra suggestions as well to avoid future problems with my mower.

My mower needed a simple part replaced, I was promised it back in a week. 10 days later I called and was told it would be another week. When I called again, I was told it would be ready sometime next week. Over 3 weeks to replace a simple cable. The previous cable lasted over 5 years, here it is 4 months later and 75% of the replacement cable has already unraveled. I called them this week and gave them the above facts and their reply was, «What do you want me to do about it?». Zero customer service, Zero quality control, wish I could give Zero stars.

This place is a rip off, waited over a month to get my blower to get fixs
but they never did a thing to it and wanted to charge me over $ 100 just
to look at it the blower! this place is a big time rip off

Horrible service.
Took two hedge trimmers to get repaired. Both were Ryobi trimmers; same model.
The first trimmer that required filter and plug maintenance. Dropped it off February and a month later, they finally made the necessary repairs.
They ended up charging me $ 113.24. Ridiculous, since I bought the part for $ 179 at Home Depot.
Tested it at the Corley shop and seemed to be working fine. And what do you know, the trimmer stops working when I test it at home the day of. I took the trimmer back to have them fix it right and the worker there said he has to ask John the owner and give us a call back. Its May now. You do the math.
Item number 2, dropped off the same day in February. Interior motor part stopped working. Again, employee must ask John if its under warranty.
Called at least 20 times. FYI they never pick up their phone. I stopped by 6 times.
Each time I stopped by I got the response «I’ll ask John» or «We are working on it» or the best one was when Bill handed me my dismantled trimmer with parts rolling around the floor telling me, «You can take it back if you want».
Spent money and yet to get the trimmers back.
If this post helped anyone from avoiding this place, it was worth my time.

We went into Corley on the advice of Howard Brothers. We took our trimmer to Howard Brothers first because they have repairs our mower before and they are fabulous however they don’t repair Ryobi products and told us to go up the road. Corley Engine and Mower is AWFUL AWFUL AWFUL. They are rude and know nothing of customer service. They told us the trimmer would be done late next week. We called that Friday and they said it would be done Saturday. I called Saturday and they said it would be early next week. I called Tuesday and they said it would be done tomorrow. We called today and they said it wasn’t done when we informed them that they had been giving us the run around his response was let me check and see if it is done and call you back. He then calls us back and says it has been done for a few days and that the repair will be 50 dollars. He originally quoted us 35 and if it would cost more that they would call us. My boyfriend went up there to pick it up made sure he paid the original 35 dollar price. Then when he started it. It didn’t work. The man said he could leave it there longer because it must not have been the fuel lines. my boyfriend then said no and now we are out 35 dollars and have a non working trimmer. Thanks Corley. You guys suck.