Einstein Bros Bagels

Whenever I need a quick breakfast bite on a Sunday, Einstein has always been pretty convenient. I give it 3 stars because it isn’t so exceptional, it’s just.average. You have your typical selections of bagels from sesame, asiago, etc. I typically order their spinach florentine and am perfectly happy with a honey butter spread. However, I did recently try their breakfast sandwich that had asparagus and mushroom (I added raw spinach) on a thin bagel, which was also a perfect amount of food that wasn’t too overwhelming. I ordered a skim chai tea latte and the first one made was definitely not what it should have tasted like, so a different person remade the drink and it was perfect the second time. I was super thankful!

I don’t know why I keep coming here. It takes 15 minutes or more to get a bagel and the staff always comes across like they you are an inconvenience. It took them so long last time that I finally said something. They were nice about it but then rang me up incorrectly. Go across the parking lot to Starbucks.

BEWARE! They gave me a fruit cup with molded grapes and strawberries! picture is added

My fiancé and I love going here for delicious bagels. The only recommendation I can make is get here early when they offer the $ 6 special on 13 bagels. If you get there anytime after noon, the pickings might be slim.
However, we still love this place. The staff have always been friendly and helpful, some even remember us when we come back. Nothing beats fresh, chewy bagels first thing in the morning.
Try the Lox, which is a personal favorite or if you like sweet, they have Nutella for your sweet tooth. I love this place and I will definitely continue to eat here.

This place isn’t too shabby. Great place for breakfast and an on the go snack.
You have a variety of bagels to choose from like asiago, raisin, and pretzel to name a few. They also server hot sandwiches which are pretty good as well.
This place doesn’t get too busy so you shouldn’t have to expect too long of a wait. It has good seating for close 30 or so people but don’t expect a full house as most people just do take out.
Overall a great place bagel lovers!
My Recommendations:
Nova Lux (smoked salmon on top of a bagel = heaven)

We went at 9am and experienced awesome customer service, so friendly and courteous. And by the way, the bagels were delicious, thanks!

Incompetent empolyees. How have they made it this far?
First off I ordered a «Chicken Club salad with no croutons, everything else is great» and 2 bagel sandwiches. The guy was shocked when there were no premade salads. He didn’t know what to do. Then charged me $ 27, I said «that’s not right.» He laughed and said oops I charged you for 2 salads. Literally 25 mins later I got an $ 8 salad with lettuce and chicken on it. Bring it up and ask for the rest of the ingredients. Had to list them for them. How hard is it to pull out a menu and read. «Cucumbers.» Okay add cucumbers. «Bacon» okay add bacon. Cheese… Tomato… Now even more time elapses.
My sandwhiches were made 25 mins prior so yum a nice toasted bagel 25 mins later is now a cold rock.
My girls and I try to eat our low quality food and then go to clear our plates and the trash was over flowing.
Where is the manager? Who is supervising these adults who need to be babysat? Get some new staff who are grateful for their job and need the money. Teens would even be better at least they take direction and are excited to have a job.
Now I know why it was empty at noon.
Never returning and letting everyone I know to never go there.

I’ve been to this location twice in the past week. The food is consistent and fresh like I have experienced at other locations. Unfortunately the management and customer service is lacking at this location. Both times I’ve been during the lunch rush and both times the restaurant was nearly empty. The first time they were having problems getting a simple order correct for the lady standing in front of me in line. Today they were already out of tuna salad at 12:15 in the afternoon, which is odd since no one was in the place. It also seems like the employees are not motivated and would rather be anywhere else but there. I will be back because I love Einsteins’ and this is conveniently located near my office but I hope the customer service improves or they will lose my business.

This is my favorite coffee/​bagel joint. The only downfall is the coffee prep area when it’s busy. Other than that, they are on point.

Okay, this review is in hopefully being reviewed by owners and managers in this company.
Pros: Great bagels, nicely prepared, spacely inside– relaxing.
Cons: most consistently spaced out & informal unhelpful customer service I believe I’ve ever had.
A little messy, nothing one person couldn’t sweep thru and push chairs back in and wipe a table down in 5– 8 minutes.
In need of upgrades especially menu signs hanging from ceiling rails.
A bit confusing to locate where to look at menus. (In the front of me or the side)
Awkward «take your order then pay at another register with the same person» is weird, as well as, sometimes having your meal prepared by same person taking your order. Are they a cheap company who just won’t hire enough people? Their food is delicious, but unfortunately, because their food is delicious you expect the staff to at least feel like they know it too.
It’s strange when they mention smears all over the menu and the employee is like what? O, you mean cream cheese– funny. One cook there, that I always see, is consistently nice and seems happy to be there… I actually look forward to her bringing my order out– her smiling, friendly, upbeat & speedy service makes it worthwhile!
As much as I wanna give it 4 stars– the food is great and has vegetarian options, the customer service and shotty displays need to be upgraded. The clear & presentable experience is everything!
Be warned about the parking lot– too busy, too tight– your better off on the section that shares the Starbucks lot.

Like this place but it has less to offer like croissant. good coffee but no creamer… not so nice…

Great Bagels, but no WiFi? Four weeks without WiFi in the dining area. Their system went down a month ago and still no luck. The management didn’t seem to see the importance of responding to repeated requests for getting the system back up. Even posted complaints at their online «bagel talk» got no resolution. Fortunately there is no shortage of breakfast spots in Duluth to read your online papers and enjoy a meal. I’ll miss their great lLox Nova sandwich.

I would give 5 stars but they are usually out of the really good bagels! This was my go-​to place after my prenatal doctor visits at kaiser! Great service and free wifi! Coffee is okay. Take home their blueberry and strawberry shmear! DIVINE! Asiago bagel was my favorite!

The guy at the cash register stood me up for 5 minutes when I asked for a fork. Don’t they know to replenish them when there are no more in their bins?
When I asked him again then he is assigning that to some one else. Isn’t that a great customer service?

Nice place to have a brunch. :-) Dropped by the Bros after church couple of weeks back. Had 2 bagels… and coffee… It was my first time here. Not too impressed. but was ok…

Pretty disappointed by my experience at this restaurant this morning.
I ordered a Bagel And Lox on a spinach florentine, one of my favorites. I did not order a drink.
The restaurant was not terribly full this morning. But for some reason my order took 20 minutes. I was in a hurry and had to ask it to be bagged to go.
It’s quite a shame that such a yummy bagel could not be enjoyed in the restaurant. I’m very disappointed. I know this place should do better. They have always prepared delicious food but need to work on their prep time so they can get it to customers in a more timely manner.

Restaurant was fairly clean and staff (order taker and cashier) were friendly and speedy. Food is very good although prices are a bit higher than competitors. Wait time for your food is excessive — although I don’t blame the poor woman making the food!
The person who made my sandwich was so incredibly backed up with orders that I really had to feel bad for her. What made her situation even worse was that after the order taker and cashier had done their jobs and there were no more customers waiting to place orders or pay, they simply walked away and into the back of the restaurant. It would have been nice to see the staff all work together to help out the person making the food instead of just letting her get inundated. (Einstein needs to be «smarter» and take a lesson from Chick-​fil-​A and Waffle House in this regard).
When my food was done the overextended woman who made it brought me my sandwich with a nice smile and a pleasant «thank you» — the rest of the staff was still nowhere to be seen in the front.
I would give this Einstein location 4 stars instead of 3 if there was more of a team work ethic. The food is definitely worthy of 4 stars.

I’ve always been a fan of Einstein’s bagels and coffee. I was recently visiting a friend in Lawrenceville & needed to waste some time prior to heading back into Atlanta to see some other friends.
A typical Saturday morning brought out the locals, so it was pretty busy. There was only one person in front of me in line though. A cheery employee greeted me & took my order of a blueberry bagel & a medium caramel macchiato. I got my bagel immediately when I paid, but had to wait on my coffee. I had taken a seat & within about two minutes, the same employee brought it out to me.
I like consistency (who doesn’t?!) & as always my bagel was soft & the coffee was hot & tasted like a caramel macchiato should. Another employee came by & asked how everything was.
Employees were quick to clean up after patrons. I did use the restroom there & it was clean. Parking is plentiful & prices are reasonable.

So not impressed. $ 23 for three small sandwich bagels, chips, and 3 cups of water. Layer on the un-​trained employees, a cashier with a bit of a bad attitude, a dirty bathroom, and you’ll understand why I won’t be returning.
The food itself was fine, but there is another sandwich shop across the parking lot that will get my business next time.
PS: the manager did give us a couple free sandwich coupons once she realized our disappointment, which is the reason I bumped the star rating up from one to two.

Food: Amazing! There breakfast sandwiches are the best in GA. Warm bagels that are toasty on the outside and super soft on the side — stuffed with grilled veggies, fluffy eggs and zesty cheeses.
Drinks: Bottomless coffee! What more could you want? In addition to the awesome value, the coffee (both iced and hot) is really delicious. It’s self-​serve so you get to make it just how you want it.
Service: Always quick and friendly. Every person I’ve dealt with has been very nice and accommodating. They get really busy but you never have to wait more than a few minutes.