Progressive Service Company

I called Progressive 2 months ago to fix a burst pipe in my crawlspace. They came out within the hour and fixed the issue that night at a very reasonable rate. The plumbing technician alerted me to the fact that I have polybutylene piping throughout the house, and that that type of piping get’s brittle over time and is no longer a recommended plumbing material. I’ve since had Progressive’s technicians come out to re-​pipe the entire house. No, this was NOT cheap (hence the four stars), however; it was well in line with 2 other local companies that quoted me. I went with progressive on the job and they did it in 2 days and sealed up the walls and it looks fine. These guys were very professional, and seemingly quick and knowledgable. I’m looking forward to many years with few if any piping leaks.

Don’t let the $ 99 emergency fee fool you. They charge $ 147 per hour per plumber/​technician rounded up to the next hour. They say they don’t give itemized receipts/​bills to residential customers, I can only assume that it’s to hide what the exact charges are. I had to fight to get an itemized bill, once I got it I saw why they didn’t want to give it to me. They fixed my well and charged me $ 2,183.00 even though they have flat rate charges for residential work. There are just as qualified plumbers who can do equal or better work for way cheaper. Do yourself a favor and use another company.