Carl’s Jr

Went inside today so my daughter could play. The location was clean, but the service was lacking. I had to repeat my order to the lady twice. When she finally came over to bring my food, she called the correct table number but gave me things I didn’t order and forgot the shake. I ended up going to the counter to grab the shake and checked my receipt to make sure she didn’t charge me for anything else, but it was accurate. I got the bacon and Swiss chicken sandwich, but struggled to find the cheese (it was a tiny amount) I didn’t complain though, it’s fast food not fine dining. The food was tasty but SO SLOPPILY made… I’ve never seen a Carl’s Jr. That was so sloppy. I’ll be returning for the play area, not the service. Was a decent sized playground and my daughter had fun.

I wish I could give this place no stars! I ordered the bbq chicken burger, never in my life have I experienced this. The chicken was undercooked!
Waste of money skip this place
Never again

I am serious dissapointed with our return trip to this Carl’s Jr. When we got in line, we had to wait for the Shift Leader to come running inside from smoking a cigarette out the back. No one from the kitchen came forward to take our order, so we just kinda stood there for a minute waiting on them.
While they were finally taking our order, we discovered that quite a few items on their current menu were unavailable. So we finally just got the kids tenders meal, and two drinks.
While trying to get our drinks, I discovered that 3 of the 5 choices were no good. You know that nasty taste from fountain soda when the box is all done? Yea, that. Disgusting. I patiently waited in line again so I could inform the manager that several of the soda was out. When it was my turn in line, and I tried to explain the situation, the manager rolled his eyes and half-​hearted let me know he would take care of it. My kids have been playing here for 30 minutes now, and he hasn’t touched the soda machine…
The only reason this has 2 stars instead of 1 is because the play area is awesome. Compared to others around the city, this one is too notch. It is very large, especially being indoors. My kids love it, and it is a great place to let them run around and burn off some steam.
I have had good experiences (for fast food standards) in the past. but tonight was a little too bad to not report on.

I think 2 stars is pretty generous actually. Only reason is cause it fulfilled it’s purpose and fed us. To start out the cashier was I guess new and hardly knew English. It took forever to get my order and when I ordered the kids meal she asked if I wanted it small, medium or large. What fast food joint does that? Exactly! So get trainer had to come and save her. I ordered the new chicken teriyaki burger. So we’re sitting in the playground cause my girls wanted to play. They take out the order pretty quickly and guess what. It was completely wrong. I ordered the girls chicken tenders and they brought out chicken stars. And of course what did I get? A cold simple beef burger with a cold pine apple slice on it with barely any teriyaki sauce on it. Anyway I was in a hurry so I didn’t have the time or patience to complain.

I have not found a Carl’s Jr that I DONT love!
I’m addicted!