I used to work at Carl’s in high school over 30 years ago. The burgers were cooked fresh to order and they were always juicy and fresh. Used have steak sandwiches and california roast beef sandwiches as well. Menu now doesnt make sense with odd combos they are trying. Ate there again in hopes things were better and the patty was cold and the cheese didnt even melt. The bun was warm but overall a dry cold piece of crap. Couldnt finish. Not sure whats keeping this brand going. When compared to other fast food this place comes in last. What a shame because this used to be a quality burger years ago.
Todd P.
Évaluation du lieu : 1 Elk Grove, CA
Forgot to put burger in my bag. didn’t realize til I biked home. I then tried calling them to tell them the situation but there phone goes straight to fax. They suck.
Nana M.
Évaluation du lieu : 1 Elk Grove, CA
Customer service is terrible. It’s convenient. No worries we will have other choices soon. The manager should take a customer service course.
Michele P.
Évaluation du lieu : 3 Sacramento, CA
I have been here a few times now since they are in the shopping center across from where I work. The new salads are awesome! The drive through window cashier is usually friendly; but my orders have been hit and miss. Sometimes they forget something in the order or if any changes(substitutions like no condiments and add extra tomatoes in place of the condiments) seem to throw off their stride. It is a 50% chance to get things right. If they changed this, Definitely could boost their rating!
Mark N.
Évaluation du lieu : 1 Elk Grove, CA
This place is close. That is the only bright spot. Soda flavor changes from week to week. They get our order tight maybe every other time. One time when we got home and took out our food, the burger wrappers stunk of perfume. We ended up throwing them away. If you want quality service this is not the place to go.
J B.
Évaluation du lieu : 1 Sacramento, CA
Sweet Jesus. It should be a sin to open a food place this bad
Jay A.
Évaluation du lieu : 2 Elk Grove, CA
Man… how do I begin? The only reason I give them a two star rating and keep going back is because I am too lazy to drive elsewhere. This place is around the corner from me and is very convenient. So convenient that I am a sucker for a messed up order. My track record is 1 out 3 times they get my order right. I don’t know what it is?! I ask for my burger to be on sour dough bread and they give me a sesame seed bun. I ask for a plain nothing on it burger, they give me a regular everything on it. The best time is when my brother and I ate there. He asked for a burger with no lettuce, tomato and onion. Guess what happened? Yes, that is correct! They gave him a burger with everything on it! He also ordered a strawberry shake and gave him a chocolate shake! As you can see, this is not the place if you want you meal done right. Although the food is pretty decent fast food service… it’s just the service that sucks.