Cuthbert Amphitheater

Life in color… Was… Awful…

Perhaps the finest venue in the northwest, not a bad seat in the house. Parking on the way in and out is free and a breeze, sound quality is excellent, concessions are reasonable.
The Cuthbert’s strength is packing audience in high and tight, meaning every spot guarantees a good view, seated or lawn. I would drive from Portland to see a show here any day, it’s totally worth it.

This was the worst Customer Service Experience EVER: Please read and remember when you purchase Tickets Via TicketsWest For the Cuthbert Amphitheater, You are likely to be accused of Theft in front of Thousands of People with no Proof! Read Below for our Horror Story!
9/18/15:I just got home after what was easily the worst customer service experience of my life. A few months ago friends invited my husband and I to the Catch A Fire show in Eugene, OR. We are from Portland. We purchased tickets and selected the US Mail option. After our friends received their tickets and we still hadn’t, my husband Brian Benston contacted your customer service. This was on July 20. The chat agent told him that he could put our tickets at Will Call and that they would be available 2 hours before the show.
We thought nothing more of it. We both took paid time off today to see the show, we drove two hours to Eugene and when we arrived at the Cuthbert amphitheater, we were excited for a beautiful outdoor show.
When we got to the ticket booth my husband presented the sales person with his ID. She informed us that our tickets had been voided and she needed to get her manager.
The manager came up to us and informed us that we had been caught. She said that we had put the tickets on Stub Hub and they had been purchased and because we were «reselling our tickets» she had voided the will call tickets. She accused us of stealing, lying, and theft. When my husband explained that we had never received the tickets and that two months ago we had talked to TicketsWest Customer Service, she told us we were lying and that the request for Will Call tickets came in today.
We were shocked and tried to explain that we never received the tickets nor put them on sale. She told us again we were lying. When I asked her why she was being rude she told us that all the evidence was pretty clear. We never saw this evidence.
My husband pulled up his email and showed her the chat transaction from July 20, proving that we had not requested Will Call tickets (that was the customer service agent’s suggestion) and that the request did not come in today.
She called your customer service line and spoke to someone named Thomas. We were not allowed to speak to this person. She explained to him the situation and the conversation lasted for about five minutes. She said things like «You’re right, all evidence shows they did it. They are just mad they got caught.»
When she got off the phone she told us there was nothing she could do. My husband pulled up his stub hub account and showed her that no sales had been made. She continued to accuse us of lying and told us that «didn’t prove anything» and then pointed to me and said I could have made an account. I’ve never used Stub Hub.
I asked her, since she had evidence, if we could see the proof of our «thievery.» She said she didn’t have any on her. I asked if she had any information about the Stub Hub transaction. She told me she didn’t.
My husband called your customer service line and was informed that nothing could be done at the moment. So we were out our tickets, each of our paid time off that we took, and the travel time to and from Eugene. In addition to the humiliation and frustration of being accused of stealing and not even given a chance, by the ticket booth people or any of your customer service staff, to defend ourselves.
We did not sell those tickets. We contacted you all in July and let you know we had never received the tickets. It says clearly on your website that if you don’t receive the tickets in the mail you should call. We did. It also says that if you do call that the previous tickets will be voided. Why were they not voided? Clearly they were stolen from us and put onto Stub Hub? Why weren’t we informed that suspicious activity had happened PRIOR to taking off work and heading to Eugene? Why were we treated by your customer service staff (who I realize is not the same staff for the ticket booth) like we were criminals?
My husband and our friends have been planning this outing for awhile. I’ve never been so humiliated, treated so poorly by a company whose product we legitimately purchased and NEVER received. I truly hope you all will do the right thing and refund us our money and pay us back for our trouble. I will not give up on this, we did nothing wrong.
I’m tagging some friends and family in this post so that it will not go unnoticed.
9/21/15:Just got off the phone with TicketsWest. Was questioned why I had waited from June 9^th to July 20^th to mention I didn’t receive tickets for a show on Sept. 18^th. Basically was just told the issue is the venues problem now, and they would take down my information, but from there end the sale already occurred and the Cuthbert Amphitheatre has their money. They mentioned in the future they will move to mobile ticketing which should alleviate these issues. Really disappointed by TicketsWest.

This place is ridiculous. Apparently our TINY beach chairs (that we take to all concerts) were too tall with their brand new requirement. That’s totally fine but to get inside the concert and see much taller chairs than we had and couldn’t bring in was just total BS. The workers suck! Half follows rules and half don’t apparently. We won’t be back.

Went here to see a concert. The thought of the venue was appealing: sitting out on the grass on a beautiful summer night. However, it ended up being a strange set up. I don’t know about others, but when I go to see a concert with a band I really like, I want to stand up and dance around a bit. I stood up in the walking area (not on the lawn) and someone behind me told me that I was blocking people’s view. I did move down a bit to not be a total jerk, but I was annoyed. I still don’t understand why you would just sit down for an entire band’s performance. The ironic thing was that everyone in the very front and some others on the first lawn were standing up. There are also NO signs to the venue from the beginning of the park. So if you are walking in from a nearby hotel, don’t worry if you feel as if you are walking out to nothing. The amphitheater is back there!

Okay venue, nothing to write home about. The seating situation is a little primitive considering the ticket prices, I feel like they’re making a LOT of profit on these shows relative to ones in nicer venues such as their sister venue the Hult Center. Sound is okay too, not great. However, it carries quite a ways so you can listen to concerts for free outside the amphitheater.
Best parts about this theater: Seating quite close to the stage, and a number of vendors will set up booths at the top, for food/​drink, etc.

Came all the way out there from Beaverton for the Rebelution concert. Omg was it awesomeeee! Loved the fact you can bring your own chairs, blanket, have a lil picnic. Also, they sale drinks, food, clothing, CD’s there. Loved the way the concert is set up as well as being outside. Because inside concerts can get real sweaty and hot.

Went here for a Kid Cudi concert last year. It was my first time there.
Very cool place, super fun. I will definitely go back for other concerts that I wanna go to that are offered here.
If you have never been, this is a cool place to check out!

Great venue. The seats are close to the stage and sloped so it’s easy to see over people. Loved how close I was to Primus and had a clear view. Everything is pretty easily accessible and when night falls it gets even prettier.
Just keep the dirty LSD-​induced hippies out, please. They smell bad.

Great place to see a show. Small venue, intimate atmosphere, good selection of vendors.

Came here for the Tech-​9 concert. Fantastic venue, I was happy to be able to get close enough to get a seat. Was very organized and security helped get some of the annoying riffraff out of the way but wasn’t over bearing.
I also like that it’s close enough to walk to from hotels across the river thanks to the foot bridge so you don’t need a DD.

HIPPIES UNITE!
Those are the first two words out of my mouth typically when I come here for a concert. I have nothing against the «hippy» crowd, the peddlers, or even the folks tripping in the bushes. They sell their goods along the pathway… mainly pipes, «special» cookies, jewerly, etc. But they are all happy in their own respect. Which is why Cuthbert is such a great venue. There are all walks of life, great outdoor space, seating, and good sound. It is an enjoyable experience for any concert — beware of parking though. There isn’t a ton. Get there early!

Popped into the Cuthbert to catch Shwayze and Cisco Adler perform. Chill venue, free parking, comfortable stadium type seating and a grassy lawn — not a bad seat in the house. Although the parking is convenient, you have to be pretty serious about lawn comfort to drag a folding chair all the way from the parking lot.

This is a great spot to catch an outdoor concert. Lyle Lovett came through this summer and put on a good show but we’ve seen everybody from Bonnie Rait to Snoop Dogg rock the place.
We are more of chill on the grassy lawn and have a picnic types than the get up and dance up front or rock the new seats type. Make sure to check out the rules on what you can and can’t bring in on the website before packing otherwise you might have to chug or dump something special.
Tickets can be a bit spendy but a lot of folks just hang outside or paddle up in a canoe and listen for free dollars.

Sometimes a concert venue can make or break the experience of seeing a performance. In the case of the Cuthbert Amphitheatre in Eugene, it makes everything even more enjoyable.
I’ve been to enough concert venues to know what I like and this place pretty much takes the cake. The parking was free and easy to get in and out of with no hassle. The venue itself is nestled near Autzen Stadium (University of Oregon), aside a mellow stream and in amongst pretty greenery. It’s not a humongous amphitheatre, so it still feels like an intimate setting and the view of the stage seems good no matter where you’re sitting or standing. The food vendors looked pretty good and a few even had vegetarian options (gotta love Eugene).
The other thing I loved about this venue is that they sell tickets through TicketsWest, which is MUCH cheaper than other ticketing agencies. I hope that some of the bands I love come play at the Cuthbert soon and I don’t even mind travelling from Portland to get there.
What a great place to hear music! I’d recommend it to anyone.

«I wish you could see the colors I see… everywhere I look there is a kaleidoscope of patterns, each color has its own personality and texture. Each shape has a life of its own and a purpose for being. They exhale ideas of warmth with each breath.»
And upon speaking those words, my body quickly located the ground. With my head spinning, I succumbed to the laws of gravity, my entire being collapsing into the cool blanket and green grass beneath me. And there patiently waiting for me in my minds eye was a menagerie of music and colors, a combination of ideas and feelings.
You see kids, on this warm summer day, I was sipping on the special kool-​aid. I imbibed and I swallowed it down without regret or remorse. I bought a one way ticket and packed my overnight bag for a non stop ride on the magic tour bus that swept me into a musical journey of exploration while visiting a distant piece of reality tucked deep into the farthest reaches of my mind.
This day started out ordinary, or as ordinary as a day in my life can be. An evening concert in Eugene at the Cuthbert Amphitheater with friends was afoot, with the warm summer evening providing the perfect temperature and vibe for the anticipated show. Our regular cast of reoccurring characters and social miscreant stereotypes had secured a large section of lawn, with their blankets spread about signifying the boundaries of our temporary community. We arrived to find everyone lounging in conversations, smiles abundant, and drinks in hand as the amphitheater crowd continued to grow as the opening band began to play.
Quick like a rabbit, I secured a $ 6.00 IPA, kicked off the low top All Stars and sat back while enjoying the scenes unfolding around me. An eclectic crowd of peace loving individuals were gathering and we secured a prime location to observe. The amphitheater offers about 25 rows of seats at the front and then two large sections of lawn above, perfect for picnics, frolicking, people watching and debauchery. As I watched the green grass surround us become a patchwork quilt of people, blankets, dancing and smiles, I snacked on food from the previous night’s barbeque, ingested some fungus found hidden in a long forgotten sock drawer and allowed the scene to set just as quickly as it was unfolding around me.
What’s this? Some amongst us had a special drink, I was told… some amongst us had something to smoke, I was shown. Sure I will sample a drop, but not too much. Have more? I would be rude to say no. My God, man, I AM at a show. I appreciate the offer and the fact you want to share, but excuse me for a quick moment, but what was that running past, a white rabbit or a hare?
«And I’ve just had some kind of mushroom, and my mind was moving low… I went and asked Alice, for I was sure she would know»
Sun, substances, beer and debauchery, ah my good friends it is so good to see you once again. Christopher Robins had returned, the good doctor was in the house, and Twisted adventures were on the horizon without a doubt. I found myself on this familiar trip, mingling as I made the required loop, wandering through the crowds, striking up conversations with strangers while sharing a smoke. All while sensing the music shape the movement of bodies around me while creating a subliminal synergy that weaved amongst us all.
I was somewhere outside of Barstow… scratch that, outside the bathrooms of in Eugene when visions of Rodin’s Gates of Hell emerged in the concrete blocks in front of me, stocking conversations with wild eyed observations and stories. And despite my obvious state of being, smiles, nods and understanding were the norm that night, not the exception. Accepting and perceptive to my indulgent behavior.
Eventually I returned to the group and our blanket bound commune, finding a spot close to that Tall Leggy Blonde I love so well. Her beauty radiated and her smile held no contempt for my journey… just a twinkle of understanding in her eyes, and a sense of caring in her touch. It was all so overwhelming, the music elevating the senses as the lights and colors inundated my mind. And it was then that I met the blanket, with the soulful voice of Santagold lulling me into a visually induced ride of a musical reality; feeding my head as I found answers to questions I never knew existed.
I spent long moments trying to pry myself from my created world of imagery and light, to rise with my friends as Spearhead began their show. Eventually I forced myself to wake from my slumber of colors, eyes finding focus, mind grasping the current reality. I couldn’t think of a better venue, concert or family of friends to come back to.
Ah, what a long strange trip it’s been…