Mazzi’s

We’ve been here at least 7 times, never a bad meal, never bad service, always 5 star! Really bizarre why there’s only a 3 star rating on Unilocal.The price paid is certainly reasonable; good meat and fish is expensive for the restaurant. There’s usually a lot of customers, sometimes there’s a wait for a table, but that’s a big clue that it’s good food for a good price! Just the ambiance there is also wonderful! The manager usually checks on each table in the evenings, showing pride and striving to do well.

Wow I have been to Mazzi’s many times over the last few years, and I had the absolute worst experience last night. First of all, there were many free tables, but we had a group of five not four and so we had to wait about 30 minutes when they could have just pulled a chair up. The hostess was THE WORST she should never work in customer service rude and snotty are some good words to use for her. She was rolling her eyes at customers and being very rude. The waiter was okay not great. The next problem is the drinks and food. We had to track our waiter down for refills and sat there for AN HOUR waiting for our food. Other people around us decided to not wait and left, but our waiter told us our food would be to us soon, and it took about another 30 minutes after he said that for us to get it. I had the half fettuccine Alfredo and half ravioli and it was freezing cold when it came out of the kitchen. At this point since we were celebrating a birthday I just got over it, but for how expensive my meal was it should have been sent back. For how much the prices are at this restaurant this kind of treatment and VERY SLOW service should not be acceptable. I will not be a returning customer anymore after the treatment from the hostess, slow service and cold food.

In a nutshell… five stars for ambiance, food, service, value and a great first time dining experience.
We dined this past Monday evening just before 6 p.m. and the dining room was beginning to fill. That is a good sign on a Monday night. We asked to be seated near the fireplace and we were happily accommodated by the hostess. Our server greeted us, and our water glasses were filled and kept filled (we appreciate that). Our on-​tap local microbrews were very good! My partner goofed up on ordering our appetizer (thinking that the roasted garlic and cambazola was a salad option) but when it arrived it was clear he didn’t get the right item. We asked for a Caesar salad to split and said we would pay for our mistake since we totally goofed up, but our waiter was so kind he said «no, it’s ok. enjoy it.» VERY NICE!
I ordered the Mazzi’s ravioli (small portion) –which by the way DOES incl. spinach as an ingredient on the menu– and was just going to get the tomato sauce but our waiter suggested that the mushroom sauce was really good, so I ordered that. My partner ordered the Tagliatelle Bolognese. OMG! Both of us were soooo happy with our choices! My ravioli was so tender and almost dissolved upon touching my tongue! The mushroom sauce was like a marinara sauce but thicker and soo flavorful! The Bolognese was equally as delicious and wish I had split my order w/​my partner! Luckily he is very kind letting me dive into his pasta dish without stabbing my hand with a fork… but I would not have faulted him if he had on this occasion. It was very very good!!! For the small portion size of my ravioli was rather large. I had to get a to-​go box to take home ½ of my portion. My partner polished off his dish (no surprise).
I was a bit surprised at how many families were there. The reason why I say I was surprised is that in a room which had more than 8 kids (under the age of 12) the noise was so nominal. The children at various tables were really well-​behaved. I’m not used to seeing so many kids in a nice restaurant where there are no «playrooms» and where kids are well-​behaved. Was a very nice sight to see and nice experience for us as a childless adult couple.
VALUE! We very much feel that we got more than our money’s worth. Not only does Mazzi make amazing food from scratch but they support local suppliers and even their neighbor, Hideaway Bakery (just behind their restaurant). My partner and I eat 90 percent or more organic and do our homework to support only businesses that are striving to use organic ingredients and local sustainable farmed/​sourced ingredients!
WE WILL BE BACK!!!

My husband and I went here last week. It is a very cozy and intimate restaurant. The hostess lacked a personality, just called out our name and then walking us over to the table, without saying anything. We sat by the fireplace, which was not only warm, but really intimate. For celebrating our anniversary, it was absolutely perfect.
Our waiter was very knowledgeable about the menu and especially the wine list. He got very high marks for listening to our tastes and giving recommendations. He definitely did well in the wine department.
The stuffed mushrooms are delicious and covered in copious amounts of cheese. So you can’t go wrong with garlic and cheese. My husband had the chicken parm. It was wonderful. The chicken had a perfect crispy breading on it, in a great sauce. I could’ve stolen his plate and eaten it myself. I had the ravioli, that I wasn’t terribly impressed by. It had spinach in inside of them, which I don’t remember reading on the menu when I ordered it. But it had a «baby poop green» color, which was not appetizing. I asked our waiter about it, because I was afraid to eat it, given the color. He told me it had the spinach inside it, then stated it was greener than normal, and it was likely «extra fresh spinach» that caused the color. I ate a few bites, but the color just creeped me out, so I ended up taking it home to let my husband eat the following day. He lived through eating it and showed no ill effects, which was good. But I just couldn’t eat it.
If we do go back, I will definitely steer clear of the ravioli. The service was a tad slow. I had my appetizer before I had my wine, and the dinner itself took a solid 30 minutes. I’m not sure if it’s a place I’ll return to anytime soon.

Laziness. It’s not only what led me to Mazzi’s tonight but what also ruined my meal. Despite the mediocre reviews for this place, the fact that it was .3 miles away from my Airbnb won me over. When I got home with my dinner, it did strike me a little odd that the rolls were randomly thrown in the bag. However, when I uncovered my meal, I quickly forgot about the rolls. My chicken parm was a hearty serving and I was already planning on eating the leftovers for lunch tomorrow. However, those plans quickly changed when I realized upon first bite that my chicken was undercooked. No, let me rephrase that. My chicken was raw. Not pink. Not pinkish tint. Meat counter raw. It seems that in giving me that hearty portion, they failed to cook it all the way. I contemplated eating the edges which seemed to be cooked, but needless to say, my appetite was ruined.

Great food, nice atmosphere especially on a rainy night in front of the fireplace. Love the chicken picata, but the price continues an up trend and the portion size decreases. Last time I truly felt cheated by the size of the piece of chicken.

BIG portions. Didn’t expect to see so much food. I ordered the half spaghetti but it was just so much. The food was just a lot but it was all very good. They were very conscious of dietary reasons and they’ve been doing so well with the service. Anything we needed, they gave it.

This is a popular, long-​time favorite for many people in Eugene. It has a nice ambiance and good food. Their dinner rolls are so good! I always enjoy a meal at Mazzi’s. It is consistently good.
It can get a bit crowded so be prepared for a little wait if they are busy.
I love getting a table by the fireplace during the cold weather.

We did denneronce again.. And once again it was great. we had a new waiter but im sure hell catch on thankyou for a great denner

Our reservations were at 6:30. Dinner was served at 7:45. So much for the bad part.
I ordered the Stromboli, which is variation of a calzone. It comes garnished with slices of tomato and a red sauce on the side. My first bite, tasted oddly like a chicken pot pie. Not what I was expecting. If you like chicken pot pies, which I do, you will like it. Otherwise, maybe not. However, when I added the red sauce it was instantly transformed into something far more interesting and tasty. Something about that sauce really punched my taste button. It made a good dish even better and really did transform it to another taste level, at least for me.
I should note, the place was very tastefully decorated and comfortable and the service was very good. Except, for the delay in getting the meal, but I do not believe that was the waiters fault.
Oh yeah, in case no one else has mentioned it, the rolls are delicious. Lol.

This place is really good and the service is excellent! I order the calzone and my friend order a seafood pasta, we really enjoy the dinner!

There is absolutely NO reason to go to Olive Garden when for (almost) the same price you can get REAL authentic Italian right there at Mazzi’s.
I actually live VERY close to Mazzi’s and pass it frequently and had never been. What a mistake.
The service was great… very attentive. Every time I took a drink of my water the «water boy» was back to fill my glass. The waitress was very friendly and top notch. She earned her tip.
The food was awesome. Meals don’t come with soup or salad but it’s well worth it. I got a side salad. (All dressings are homemade) The lettuce was delicious… unlike the crappy put together salad they serve you at Olive Garden. You get unlimited mini loaves of homemade bread (which is to die for).
My boyfriend got salmon, mashed potatoes and roasted vegetables. (I had a bite of each and it was to DIE for.) I ordered Mazzi’s ravoli with alfredo sauce. It was delicious.
IMO, You get what you pay for. if you think Olive Garden is good you better go try Mazzi’s. It’s one of a kind. Prices are comparable… although Mazzi’s doesn’t offer any specials like unlimited soup and salad. They don’t need to offer specials to get customers… they are that good.

The lowest end of Italian food maybe one step above Olive Garden, if that… Nothing was authentic about this place or the food. Dishes were over salted and they don’t turn tables. Old fart food!

I used to come to this restaurant when I was a kid. It was always pleasant and the food was good. This time not so much. We waited well over an hour to get our food and we were one of the first ones in at 5pm on a Sunday. The cocktail I had was good, not worth $ 8 though. When I was a kid the food was great here. Now it’s mediocre. The fettuccini was extremely salty and the chicken was dry. I didn’t make a fuss about it because I didn’t want to be a jerk. Service was slow and I feel like we were mostly forgotten about. I probably won’t be back.

Ughhhhh, so I know that Mazzi’s has been around forever, and ever… and I do like their food for the most part… I’m just on a roll of mediocre service and sub-​par food. I don’t know why. Came to Mazzi’s to take advantage of the 30% donation to NAACP in honor of MLK Day, and rolled in with 7 people. well two were half sized. The place was packed, which was a good sign that Mazzi’s was doing well and that they are still relevant. Well… the food took more than 45 minutes to not only order, but to come out. So the ordering process was to wait, then flag down our server who looked like he was spread too thin (serving many tables at once) to have him sweetly tell us to hang on, to ordering in two parts like season one and season two of the Game of Thrones. Once ordered, the food took nearly 30 minutes to come out, so thank god for the rolls.
I ordered the Capellini Costa Zurra. The flavor of the tomato herb sauce was lovely, nicely balanced and very light and spring-​like, the pasta was cooked nicely, tender and chewy, but the seafood was rubbery and chewy (seafood being scallops, shrimp and crab). So what I’m thinking happened is, since the night was busy, the food was cooked to order and then held, the seafood sat hot and cooked over to the rubbery consistency that I finally received.
Our bill came and one member of our party had left and already paid… the dishes became mixed up on the bills and we had to point that out to our server who immediately took the bill back and fixed the errors that were made. So, I have to give our server props, it was a crazy busy Monday night and he handled everything pretty well. I think maybe putting more servers out on the floor might help those busy nights so that servers aren’t spread so thin.

The food was average, the service was poor. My daughter ordered lasagna and I ordered calzone. The party I was a part of was big, 18 people, so I’ll give the kitchen a little break. However, 90 minutes to get our food seems long, we had no appetizers. They forgot my drink twice and once I got it, never refilled it even though I asked. I think what was really difficult to forgive is my calzone was burnt, badly, I didn’t eat it. I left it to show the waiter to show him. The Buser came and took the plate. I told him to be sure to show the waiter, he didn’t. I know this because when the waiter returned I asked him what he would do about it. He didn’t know. He said he would «take care of me.» However, when I got the bill it was not adjusted. I asked if he would make an adjustment for the burned food. He said he would, when he came back he just said «sorry, I can’t do anything.» After two hours and twenty minutes my party was just done. I was so excited to eat here and now, I’m just disappointed. I expected such a good meal.
As a side note, not only was the calzone burnt, the vegetables were raw (the mushrooms had a crunch).
Lastly, when we asked to have the bill split the waiter said it would take an hour to split it and that he wanted us to figure out who had what and pay for it. Kinda awkward.

This evening my Wife and I ended up here for a special Sunday night dinner. My wife has never been here and I have only been a few times. To start off we were promptly and nicely greeted and seated. We were sat in the back room next to a fireplace where the table woobled from side to side with a slight touch.
First problem my wife went to move the bread plate to discover that both of our bread plates were dirty and covered in food. There was a chunk of lettuce and tomato on the bottom of it. We let the waiter know and they returned with two more bread plates that didn’t have chunks on food on it, but you could still feel food that had not been scrubbed off. 2^nd was when my wife opened her silverware and there was a dirty fork and knife. I will try to attach a photo, but it was clearly not ran through a dishwasher.
We then ordered the stuffed mushrooms they were not «Stuffed» with anything as the menu had described, but overloaded and topped with melted cheese. Side house salad was good. My wife had the special Chicken and Mushrooms with Brussel sprouts– the chicken was rubbery like it had been de-​thawed improperly. I had the short ribs and they lacked any flavor. When our bill came we were very surprised to see it was $ 70.00 dollars especially since it took so long to get any clean silverware or plates onto the table.
We can deal with mediocre food but the lack of cleanliness was appalling and made us question how sanitary their kitchen is. After this meal and experience we will not be coming back here.

It’s nice that there’s a family style Italian restaurant in South Eugene, so people local to this area don’t need to go downtown for it if they don’t want to. The service was good, the atmosphere is fine, we didn’t need to wait. However, the meal was just, meh.
For an appetizer we got what was basically lox spread on a baguette. It sounded really fancy and nice (to match its pretty steep price) on the menu, but when it arrived I thought, «I could have gotten this at Safeway…» No picture of it, sorry.
I ordered the salmon ravioli, a special that night. I’m no chef Ramsey, but even I could tell that the salmon had just been warmed up. Nothing fresh about it. The sauce was pretty good, but I’ve had this dish other places where it was truly great– fresh and delicious.
My partner in crime ordered the manicotti. My mom makes a good manicotti so I was excited to taste it. When it came, it looked delicious! But there was so much cheese that is was nearly impossible to eat. Just heaps of melted cheese.
Overall, I think Unilocal sums up the two star experience best: I’ve had better. ALL that being said, I have several friends and family who’ve really enjoyed themselves and their meals at this location. So there’s that!

Good Italian food and they stayed on top of the service for our large group. I had the cannelloni which had very good Italian sausage but the pasta was a little over cooked. My son had the kids pizza an it was great. My husbands seafood pasta was also very good.

I love Mazzi’s and have been going here since I was little. Some of my favorite Italian food in Eugene! The food is always delicious.
Unfortunately I can’t say the same about their staff. Numerous occasions they’ve been flat out rude. I called to make a resversation and the man was SO mean to me that I don’t think I’ll ever be going back.
Disappointed.