AAA

I have been with AAA since 1983. Saturday I left my car lights on while in a restaurant and the battery died. I called and received professional and very courteous service. Shortly David, with Pacific Towing, pulled up. I felt dumb for leaving my lights on; but he assured me it is easy to do and had even happened to him. He was so smart and handsome and cheerful and he really knew what he was doing. He had me fixed up and on the road within minutes, giving me careful instructions as to keeping the car running for 30 minutes before turning it off.
Also he told me that my battery is 10 years old and should be replaced. Tomorrow morning that will happen. As long as I am driving I will never be without AAA. They come through every time, quickly and efficiently, and every one of their employees is willing to go above and beyond to take good care of the customer.

We were helped by… i believe his name is Larry. He was super helpful and never once made me feel pressured about anything. He laid everything out on the table and made all the policies very clear. I switched over from all state and couldn’t be happier. My policy now is cheaper with more coverage… i feel safer knowing I’m covered by triple a. Thank you guys for offering such great coverage. I’ll be on there tomorrow for some free maps to plan my trip to Yellowstone.

We just changed our auto insurance from State Farm to AAA. I was assisted by Monica Hicks — and she was great. She is very professional — and knows her stuff. I didn’t feel like she was trying to oversell me on insurance or products that I don’t need. I appreciate that. We were surprised to learn that for the same coverage that we got with State Farm — actually more coverage — we are paying much less each month with AAA. We were twenty-​year+ customers of State Farm, and in the last several years we’ve been increasingly unhappy with them. We’ve subscribed to AAA Road Service for many, many years — and I’m thrilled to have all of our cars insured by them now, also.

Mike Moran was awesome! Very easy to talk to and made me feel comfortable that he knew what he was doing. He gave me many options and fit our family’s needs perfectly. I would recommend anyone to call him and see how much you can save!

I work in the Insurance Department of a Bank, and contacted the local AAA office in Eureka to assist with a mutual client’s policy, which needed a minor update to the Loss Payee/​Mortgagee section.
I was lucky enough to get Mike on the phone, and during our conversation I happened to mention that my personal Auto Policy was through their office.
Mike was able to fix the issue with our mutual client in no time, then he took it upon himself to «just check out» my policy to see if there was any room for improvement.
Suffice it to say: there was plenty of room for improvement. Mike was able to save me a TON of money by re-​writing my policy with better rates *AND* better coverage.
Due to previous speeding tickets received years ago, I had apparently been covered under a policy for bad drivers that nobody had thought to get me out of even though the tickets had fallen off my record due to their age.
Thank you, Mike. Any chance I get to send someone your way, I will do so happily.

I stopped in today very unsure of what I wanted to get. The front desk clerk helped and Monica signed me up. Monica was actually so fantastic. She was so nice and so funny that she cheered me up and I’m psyched up about my 1400 mile trip again! She sold me on a plan I didn’t super want to get but she told me the benefits and how they may apply to my trip. So thanks Monica! Super helpful. AND I got a swert hat!

Don’t go often and mostly fr maps. Staff are always polite and helpful,

OK, Gina and the new guy, Mike were super helpful and funny too. I was in a cranky mood and they really helped with my membership needs.
I have a gold card and have been a member for YEARS!
You know, AAA rates businesses so why not rate AAA!
They are just GREAT!!!