I have been with Verizon for over 8 years. I decided that Verizon customer service is Rude. So I thought I would go into US and see what they had to offer. The ladies working in there were so super helpful and were not trying to hard sell me crap like at Verizon. They went out of their way to answer my questions and after I decided to go with them they ordered me the phone I wanted in the color I wanted before I even signed up. Plus the rates are less than Verizon, paying the same for 3 lines that I was paying at Verizon for 2 and the service is pretty much the same.
Jessie G.
Évaluation du lieu : 5 Rio Dell, CA
Wow the reviews i see on here are nothing like what i have experienced! I walked in and was greeted quickly by a girl siting in the front ot dod take a moment to be helped but nowhere near as long as verizon and it gave me a little time to look at the phones and cases when i was helped i was sold the iphone i wanted and got a i pad as well and still saved $ 10 on my bill! The transaction was smooth and painless. I would highly recommend this store!
Leisyka P.
Évaluation du lieu : 1 Bayside, CA
Unbelievably terrible service. Nice people who have no interest in serving their customers. The computers are so slow. It’s what they blame the slow moving line on. They really need to take names at the door so they know who is next. There is no official line and no guarantee you’ll get your turn when it’s your turn just a bunch of pissed off customers waiting on lame, uncomfortable red benches. It’s crazy how every employee avoids all customers eye contact. Not even, «sorry for the wait», or any attempt to make the longest line ever bearable. This store makes me want to run to some other cell service. It’s unbelievable they are still in business with this level of customer service.
Sasha R.
Évaluation du lieu : 1 Eureka, CA
Stay away! Unless you like dealing with con artist, bait and switch tactics and overpriced goods, don’t even stop. The manager is rude. You have to wait around sometimes over an hour to speak to someone to find out they are unwilling to help with a situation or resolve a problem. Its just not worth wading through the freak show and drug dealers in the parking lot to deal with such inside.