Barraco’s

Horrible customer service. This location has delivered to my address in the past. Today, I placed an online order and was quoted $ 5 as the delivery fee. About 10 minutes later, I received a voicemail from Briana. She claims that there is a $ 20 delivery fee. Are you serious? Why does the online system quote me $ 5. This place and Briana sucks!

This place deserves 0 stars. We were told to wait 45 mins to an hour for a table. The place was not packed at all. My friend and I sitting at the bar and there were booths that were open and completely available. As we waited 45 mins, still nothing. Once we finished our drinks, we walked out. We were never seated or served. I wanted to try their pizza, but I will never walk back into this establishment again.

This has always been a favorite restaurant because it’s close to home and open late! Food and service are always excellent… Even at midnight in the dining room!!!
Thanks for the great and very reasonable wine list and for feeding me when I get home from work and don’t feel like cooking at midnight!
Also, love all the servers but love Sam P the most!!!
Thanks !
Mangia!

Super average. The food is nothing special. I would never consider this a quality Italian restaurant. I never order their pizza because it’s just not that good.

Barracos disappoints yet again. Do not place your order through their online ordering section of their website. Waited an hour and a half for my order that I paid for. After growing impatient I call and am told their computers were down for the past hour and they have it now, and ask if we want it made after all. Get it together! No thanks for the $ 5 credit you offered. My daughter is super hungry and we will call somewhere reliable and competent.

Only recieved HALF my order, which was cold. The hamburger is just a beef patty with a bun unless you ask for lettuce, tomato, and everything else that usually comes on a hamburger. And the beef patty looked like someone had dug their fingers in it. I’ll get McDonald’s next time.

Great thin and deep dish pizza. Great lunch buffet. They have the best pasta and broccoli dish in the city. I go here every time I’m within 20 miles.

Been ordering for here for years without any problems. Great fido and great service. Unfortunately today I was screwed by Barracos and will never order again…
Ordered delivery and received an email that my order was paid in full. When the driver arrived he told me that I needed to pay for my order in full because my card had not gone through. I happily paid the driver with a $ 20 (19.81 tab) and gave him a $ 5 tip. But shockingly enough I was charged $ 12 and change on my credit card.
Called and asked for a manager and talked to Rebecca or Rachel. Was told that she was sorry but there was nothing that could be done??? Customer for «years» per their computer but apparently now I’m tipping delivery guys $ 18 on a $ 19 order. Unbelievable! They just lost a customer for a delivery driver mistake. Wow

Food is good, so is the neighborhood atmosphere. Just don’t use there online it is confusing.
I thought I would try it, after 1 hour I lookied at my I pad to find the order was not sent. Drop a dime it’s quicker and more reliable.

I will never order from here again. We waited an hour and a half for breadsticks and pizza last night. Then it showed up completely inedible. The breadsticks had a melted whole in the styrofoam container with matching melted sauce cups inside– who doesn’t like breadsticks with a side of cancer? In addition to that, our pizza showed up cold and in pieces piled on each other like someone dropped it and picked the pieces up to throw them in the box. When I called the managers Vito and Carly they told me they sat under the heat lamp too long. So you mean you knew you were serving me food like this?! Unbelievable. You would think someone would offer to recook it or give your money back or both. Nope, not Barracos. Instead they came and picked up the food and offered nothing to reconcile the situation. To think I was going to host my wedding rehearsal dinner with them. Definitely canceling that today.

Hi I am Kristine and I would like to give praises to Jackie, who was our server on July 17, 2015.
We came to Barracos to celebrate our little sister’s marriage that was to take place on the following day. It was around 8 o’clock at night and there was 6 of us in total. from the time we were seated until the time we left, Jackie was awesome.
She was very plesant, knowledgeable and very patient. When there were changes to our orders she took it in stride like it never even happened. Our evening with our little sister was more enjoyable because of her outstanding level of service and professionalism.
We ordered calimari as an appetizer and a whole array of beverages. Everything was as it should have been. The food was hot and the drinks were delicious. Our deep dish pizza was brought to us in a timely fashion and it was hot and scrumptious.
Jackie was very attentive without being bothersome and she happily took several pictures of us which was the icing on our very delicious Barracos carrot cake.
Thank you Jackie… you ROCK!
Kristine

We took a friend here from out of town. Orders appetizers, drinks, and a pizza. What a great way to show the southside of Chicago!!! Great vibe! Great place for everyone!!! I highly recommend! Pretzel sticks you can’t forget to order.

We are out of towers visiting from Dallas. I had some bicycle races in Chicago this weekend and figured I’d search for some gluten-​free pizza options, being in Chicago and all.
Walking into the restaurant and it’s immediately apparent that this place is a hang out for a lot of folks. The bar is front and center and surrounded by TVs, as it should be.
My husband ordered the Summer Shandy beer as it was supposedly on tap. They were out. When he asked our waitress what else that had on tap that was local she responded with Miller Lite. Hrmm. I ordered the cosmo and it came out as expected. Nothing special. Made with cranberry coctail juice from a plastic bottle. Nothing fresh, but also not entirely expected either.
We ordered a Cesar salad to split in order to buy some time until our pizzas came out. The Cesar was very large but was also very underwhelming. It was soggy, like it had been sitting in a chiller since yesterday’s service. The dressing was everything short of a Cesar dressing. Perhaps a watered down Italian dressing is being kind.
Our pizzas came out and it helped to improve our perception of Barraco’s overall. My husband ordered the deep dish ‘Around the World’ and I had the gluten free of the same variety. The pies were spot on. Very traditional. Personally, I prefer a bit more seasoning to my sauce, but I also understand that isn’t ‘traditional’. My gluten-​free free crust was very likely a pre-​made, frozen crust. I’ve come to expect that of most places. It is unfortunate that more locations don’t invest a little bit and develop their own crust, but it is what it is.
Overall, the experience was just ‘meh’. If we found ourselves here again for some odd reason, I’d skip the salad entirely and just go for the pizza.

(I had to change my review I’m disappointed) I’m always defending barracos swearing up and down that they’re amazing! Today I was not very happy at all! I ordered from them and they got my order wrong so I called, the lady read me the correct order but I had the wrong one in front of me. I was upset because only half the pizza was wrong and she told me to stop eating it. I explained it wasn’t fair for my family but she said they needed it back. So I was annoyed but did it anyway. I then get the correct pizza maybe 30 minutes later. Then, I am starving at this point and bite into my pizza only to spit out a HUGE thumb nail! I called again and the manger gave me a «credit». I spent $ 44.44 and at this point I wanted my money back but didn’t want to argue anymore.

I would say that this Barraco’s has the best thin crust pizza in the area. Actually, all of the food here is great, but when you come here you gotta go for the thin crust. Those little squares are too easy to pop into your mouth, so watch out-​you may end up eating half the pizza in a few minutes! Hah!
I’ve always been pleased with ordering at his location, whether it’s through carry-​out, delivery, or eating in. Although it’s very convenient to order out, I suggest you try dining in. The dining room is nice and cozy. You get warm bread and parmesan cheese and olive oil for dipping while you sit and wait for all of the other delicious food to come out. It’s one of the nicer sit down experiences in the area. There’s also a separate good-​sized bar area near the front of the restaurant if you want to hang there.

Just got my «deep dish» pizza from here. It’s not that good. Not what it used to be at all. Also ordered Italian fried those have not changed always pretty good and then I ordered cole slaw and got charged 1.25 for a little cole slaw rip off.

I don’t give out too many 5 star reviews on Unilocal because I am either overhyped or underwhelmed. Barraco’s overwhelmed and exceeded my expectations. Let’s face it, any late night food joint that will deliver a seafood skewer platter post-​midnight is automatic grounds for skepticism. Thankfully, my skepticism turned into a full belly and what I’m sure to be a salmon-​induced slumber this evening.
I ordered the seafood skewer with a salad. The salmon pieces are fresh, large, and delicious. I was using a bit of oil and vinegar to dip my grilled veggies and salmon pieces just before shoveling into my pie hole. Greatest. Decision. Ever. At about $ 25 for delivery I felt like it was overpriced until I had over half of my platter left for tomorrow (plus this one is on the company dime :-))
I definitely recommend you order here because if you don’t then I will. Mama’s stuffed pizza here I come!!!

Barraco’s was just disappointing. We got two pizzas and a Mediterranean salad on a weeknight.
The salad was skimpy on the lettuce and inexplicably had an excessive amount of water in the bottom of the container, at least half an inch. There was something seriously off about their olives too. The DIY containers full of the components of balsamic dressing were ok.
The gluten free meat special pizza was overcooked, with blackened crust and heavily seared cheese.
Meanwhile, the regular pizza was undercooked and lukewarm. The crust was floppy and doughy. This was extra concerning when, after a few bites I noticed the sausage wasn’t just lukewarm, but it was basically uncooked and pink inside. I’m really hoping I don’t get food poisoning. Aside from the undercooking, two of the three toppings were barely present. At $ 1.75 per topping, all I got was 12 tiny pieces of spinach? Surely Barraco’s can afford to put more spinach on than that for a $ 16 12″ pizza. I couldn’t even find the garlic that was supposedly on it. There was no evidence of it in taste, and really, it was one of the blandest pizza experiences I’ve ever had.
Probably not doing this again.

This Barracos is very popular with those of us who work late at night. Pizza, sandwiches and pasta are great. Portions are enormous and they deliver until around 3 am.
I particularly like the Italian fries which are coated with chopped garlic and parmesan cheese. They also have good Italian ices and Tiramisu.
Stop and try just about anything and you’ll be pleased.
Only criticism I have is they often forget to put utensils, salt and ketchup etc… in the package and at the hotel it gets pretty sloppy.

So trying a place that was recommended to us Nice space old school Italian. I start with the Mediterranean salad and them a small cheese pizza Jim ordered the spaghetti with meat sauce and sausage. The salad was excellent nice fresh green tomatoes and Kalamata olives
The pizza thin cheese was awesome great sauce and really thin crust Jim’s pasta was really really good too and the sausage was out of this world I would highly recommend this place