Old Navy

My husband refuses to go in this Old Navy location with me. We HAVE to drive to King of Prussia if we want to shop at Old Navy or we just purchase online. This store is always a wreck. Always. There is crap literally piled everywhere. He has a joke that if you can’t find something in this Old Navy «check the floor». The staff never talks to you, and seem generally uninterested in anyone but each other whom they are usually fooling around with. I do have to give it to my husband — he has a point. I used to be a manager in retail and if my store was caught in the shape this store is ALWAYS in — I wouldn’t have a job.

One of the employees at this store had a really bad attitude. Granted, that can happen anywhere and this was in the summer of 2015, so if you really like Old Navy and your decision to go or not hinges on my review (as I’m certain it does), go ahead. Its probably fine now.
I took maybe six things to the dressing room to try on. Is that considered too many? Is that a faux pas? I don’t think it is. I was trying on clothes for a while, but not all that long. Fifteen minutes tops.
While I was trying on clothes, I heard an employee complain to somebody about how long the room had been occupied. Again, I don’t really think I spent an egregious amount of time. Believe me, Old Navy is not where I go to whittle away the hours.
When I finished and exited the room, the same employee asked what I was going to keep and what I was not. Unfortunately, nothing fit me. I’m tall and lanky, it happens a lot. But apparently, this employee found the concept inconceivable, because he asked with no dearth of passive-​aggression:
«Do they really not fit, or do you just dislike our products?»
Me: «Well, I tried a small and it was too small, And I tried a medium and it was too large.»
Him: «So what you’re saying is that you need more of a …‘schmedium?’ Maybe you should write an angry letter to corporate. Ask them to make a new size, just for you.»
Maybe I should write an angry letter to corporate, asking their employee to drop the snarky attitude. I was expecting to be a patron of the store, not to be patronized.

The staff was very helpful with me when I was trying to return some products I had purchased with a prepaid American Express gift card. It was frustrating because it took about 20 minutes to get the funds back to the card, but the staff was great and patient as they dealt with the people on the phone, and then with me to make sure that I got my funds back. They were very friendly, and, like all Old Navy’s, had great praises for good clothes. I will return.

To be more accurate, the front of the store is women to the right, men to the left along the right wall is womens and left wall ¾ of the way mens then begins boys, childrens is completely along the back so yes men have less space but all things being relative they shop less.