Stratfield Cleaners

Bad service. I dropped off my son’s scout uniform that I had taped 5 badges on that she needed to sew. I had the places and names written down. She refused to take my written directions, but when I went to pick up the shirt she insisted she sewed on 7 badges instead of 5, asking me to pay more money, pointing at two badges she had sewed on over six months ago. What a scam! And one of the badges was crooked, too!
When I complained about her not doing 7 badges, she proudly stated that she didn’t charge for ironing my husband’s scout pants that needed hemming, not ironing. They are no-​iron pants! She wouldn’t let me pay with a credit card either, since it was $ 8 extra that she was charging me for the two extra badges she did NOT sew on. So I had to give this scam artist more cash.
This place is a rip off! Don’t go there!

Awful. Stains that should come out with a dry cleaning were still on my clothes when I received them back. They marked the stains when I dropped off my clothes too. I discussed a small hole in my jacket that was supposed to be sewn up, as well as dry cleaned — but this too was returned to me not done. I am used to fast, efficient, inexpensive dry cleaners of NYC, and I understand this is the suburbs– but this dry cleaner is very overpriced and terrible. Very disappointed.

When I walked in to pick up my husband’s dry cleaning the lady was chatting away on the phone while I stood there. She asked for our last name and what I was looking for. In our old neighborhood I would simply provide a phone number and they would give me the clothes. Since I was picking up for my husband I said «probably shirts.» She came out with several shirts. When my husband came home he asked where his pants and suit were! I went back the next day and the lady told me I didn’t ask for the pants and suit so although they were ready she didn’t give them to me! Why don’t they just give you all your clothes?! Really, do you have to describe every item you dropped off in order to retrieve them? Also, they are expensive for average cleaning.