I’ve never had a problem with their customer service and the wait times aren’t usually too bad. Beats having to go to the mall when you only need one thing.
Jennifer F.
Évaluation du lieu : 1 Fairfield, CA
I came yesterday asking if I could trade in a phone. That was my first question, the most important one so after he said yes we continued the process. It took a lot of time so on the next day I came back with the other person in my line. We took time off work and after the process was started, and the phones we were going to trade in were reset, he took a look at my phone again and he changed his mind. Just like that. He made us waste a lot of time in their store. I am not a person who likes conflict so I did not make a big issue about it. That’s why we have Unilocal.Be careful, the employees at this store are not capable not reliable. I don’t know about the network, my review is on the customer service I received which it sucked.
David C.
Évaluation du lieu : 1 Fairfield, CA
They said they would pay for my family and I to transfer over, we did everything we were told to do. $ 2400.00 in collection now, please do not change your plan! Don’t be surprised to see us picketing this store real soon!!!
Mike T.
Évaluation du lieu : 1 Fairfield, CA
I came here for the last 2 days trying to get the info on my note 4 transfered to my replacement device. Yesterday I sat in here for an hour and wasn’t even greeted. Today so far at least they greeted me, stay away and go to the mall location
Christine F.
Évaluation du lieu : 5 San Ramon, CA
We came here to pay our bill Pedro is by far the nicest sales guy we have ever met he saved us 80 $ today by letting us know about their family plan. He is all about helping and saving the customers money!
Sean B.
Évaluation du lieu : 5 Suisun City, CA
Go see joe he got us everything we needed. He knows his stuff and was extremely helpful