Cold Stone Creamery

Not a bad place to get some ice cream. Waffle cones are all the same size but if you order a small they make the portion of ice cream smaller, so I recommend that! Lot’s of different great flavors or create your own. Staff was friendly. Parking lot was pretty crazy though.

Nice service, good ice cream, nothing spectacular for the price, but it’s nice if you want to indulge once in a while.

This is a typical «fast food» type of ice cream place. The workers have always been friendly every time we’ve gone here. The service is fast and the employees seem knowledgeable about the prices and specials. The ice cream is just average and is no different than getting a tub of ice cream from the supermarket. Other local places seem to have more of a homemade quality of ice cream. The perk here is the customization — they’ll mix whatever toppings you want into the ice cream while you watch.

How Coldstone got to be so big I will never understand. However, sometimes it’s a necessary evil. I’ve been to this one before and it was ok, not overwhelmingly good. Not very friendly staff but I don’t really care because I’m not looking for a song and dance (anymore). On my most recent visit however the ice cream was disgusting. For the price I expect my mix ins to be mixed in. Not just a glob in the center of a ball of ice cream. Even though it was to go the kid behind the counter wasn’t giving us lids so I had to ask for them, then I had to ask for spoons. As I walked out the door with two cups in one hand and spoons in the other I realized that I’m almost always given a bag to carry my ice cream in and then bam — the little one’s ice cream hits the ground. So hubby went back inside and said that it fell and was given another one of these $ 5+ concoctions which was just a scoop of ice cream with chocolate chips all over the top. Seriously if you’re not even gonna try just shut down the store. Awful.

I don’t know what the all fuss is about, but this place is dirty and the Ice cream taste like it been sitting in the freezer for over a year. Just your typical overpriced ice cream chain that serves ice cream out of a big container.

This is my 2^nd visit to this particular location in Fishkill, and I have to say I will not be back ever again. The product is great, it’s the customer service (or rather lack thereof) that’s the issue. The first time I was there it took 2 employees to take my order because the first one couldn’t have cared less, and it showed. Her coworker was clearly embarrassed for her. After all of that I didn’t even get the flavor I asked for, I just paid for it because I wanted to get the heck out of there.
On today’s visit (6÷23÷12 @ around 3:15pm, in case management wants to take note) I walked in and there was a couple placing their order ahead of me and being waited on by a kid behind the counter. No other visible workers were in sight. While I was looking at the menu on the wall I saw 3 people come in so I turned around to be helped so there would be no confusion about who was next in line. A girl pops out of the back with her complete attention on them. The customer doesn’t miss a beat to tell the girl what she wants, instead of saying «He was here first.» Her coworker doesn’t let her know I was there first either. I just stand there and look at them. She starts making the customer’s order and then proceeds to ask me «Are you being helped?» I looked at her as if she was joking and said «No thanks I’m good» and walked out. I can’t stand rude, inconsiderate people.

Good, fast service. You can’t really go wrong with Cold Stone. My girl loves the milkshakes, but I lean towards the PB Cup Perfection in a dipped waffle bowl.

Delicious ice cream as always, but we had to take a star away because the employees were less than friendly.