Haven’t been to Arby’s in years, but my hubby wanted to stop in on our way back to Florida to try the new KING’S HAWAIIANBROWNSUGARBACONBLT. We decided to make it a meal with some Curly Fries and an Orange Cream Shake. The cashier had no problem taking our order, but then the person making the shake informed us that they couldn’t put whipped cream on it because of the medium cup(???). Hubby suggested that they just give us the regular cup that includes the whipped cream and we would pay the difference. The manager said she couldn’t do that! Needless to say we ended up having to purchase the Orange Cream Shake separately and gave the cup that came with our meal to the person behind us. MANAGERNEEDSTOBEFIRED, WORSTCUSTOMERSERVICEEVER!