Bamboo Garden

The food is pretty standard. You can go to any typical Chinese place and get the same food. The delivery is TERRIBLE!!! It takes an hour to get your food in a slow night. Tonight, it has taken over and hour and a half! Order from Golden Wok or Red Pepper instead.

Delicious! We had the Happy Family and the General Tso’s chicken. We ate there and they were friendly and plated the food for us. It was super tasty, and the inside was tidy and nice, although empty. Chinese food for brunch is always a good idea.

I’ve lived in Florence for four years, and am a regular customer here. However, after today, I’m not so sure.
Lately we have been ordering delivery, and I’ve been able to order my meals with the sauce on the side (sesame chicken, general tso’s, etc). Today they decided they want to charge me a dollar extra to put my sauce, that is already included in the meal, in a separate little Styrofoam cup. REALLY? A dollar. I know what those little cups cost and that is highway robbery.
I’d overlooked other annoyances at this place because the prices were fair for the food, which is just standard to-​go Chinese food, but I think it’s time I start checking out the other places in Florence to see if I can find better service and better food. Like others have said, the owners can be rude, that is why they get their kids to deal with the customers.

I agree with Tina S. The female owner is incredibly rude. The food is ok for inexpensive Chinese. I tend to avoid this place simply because I don’t want to deal with the owner’s bad attitude or hear her screaming at the people in the kitchen. Carry out only, if at all. At least the staff is kind at Red Pepper, located just up the street.

We are vegetarian and the choices are good here. The Moo Shu vegetables were delicious (pancakes are very nice — not tortillas) We also had the sautéed snow peas and they were cooked perfectly. We’ll be back. :-)

The female owner is very rude every time I’ve ordered carry out, which has been 3 – 4 times.
They do not have any non-​fried chicken options. How is that possible? To me, that means they buy cheap meat and can’t serve it in any other style than fried.

by far one of the worst chinese places I have ever been, and I can handle a lot of bad things haha. But like everyone else is saying my rice was hard and all the food was cold and chewy. But I thought maybe it was a bad day for them, but later that night I said i am never going back, because I got food poisoning, and was dying for 2 days. I never had food posioning before but this place did it some how. I do not recommend.

This used to be my favorite place to get a good chinese meal, but lately the quality has gone downhill a little. This I could deal with if it weren’t for the fact that suddenly when I go in I have to verbally spar with a rude child, and now they seem to think that me spending $ 35 on dinner doesn’t warrant asking for some of the homemade mustard for the eggrolls. If I eat in, i can have as much as i want, but if i order carry out I have to pay for it??? And when I had the nerve to complain, and agree to pay for it, they gave me a cup of mustard water! NEVER again will they see me or my money again! and as for all the people I used to recommend to them they are getting an ear full about the horrible treatment I got on several occasions… now im sending them to Red Pepper instead!

I ordered the spicy roast pork with steamed rice, hot and sour soup and a pork egg roll. The spicy roast pork didn’t have any heat whatsoever and the sauce was overwhelmingly sweet. I could tell the meat was frozen and it was really chewy. The only highlights were the rice and soup. The rice was fresh and the soup had a lot of pieces of chicken and mushrooms and the soup itself wasn’t thick. Although it wasn’t sour or hot, it was definitely the best thing about the meal.
When I asked for hot sauce (I can see the stupid hot sauce behind the cashier in a fridge) she pointed to a box of soy sauce and Louisiana hot sauce packets near their fountain drinks. Why the F would I want Louisiana hot sauce with my crappy Chinese food? But I figured maybe she was trying to help me because maybe the good hot sauce probably expired 10 years ago. When I got back to my hotel I also realized they didn’t give me any silverware.

One of the worst Chinese Dinner to go. I would have gave 1 star, if it wasn’t for the Rice. Rice was decent, but the sesame chicken was horrid as in terrible. I took a bite of the sesame chicken… No chicken inside, instead it was all breaded… YUCKKKK. Even the seasoning was horrible. The chicken Broccoli I also ordered, chicken tasted like rubber. OMG, I’ve been Scarred for life. I would NEVER recommend this place unless this is the last place to eat on earth. P. S. I would not even feed my dog this. :-(Barfffff, not Bark!!!

I can deal with with the meal coming out in pieces, I can deal with inept service. I draw the line when the server tells me that they just got busy (two tables including ours), and for me to refill my own water. The food was on a lower part of mediocre, and the service was non-​existent. Won’t be back, and wouldn’t recommend this place to anyone.

We decided to try this place after receiving a flyer in the mail about their Grand Opening. We ordered the Sesame Chicken, fried rice and crab rangoon. The Sesame Chicken tasted like BBQ chicken. It had so much sauce it was swimming. The fried rice had more onions then rice. The only reason I am give it 2 stars was because the Crab rangoon was not bad it was very cream cheezy like I like and the shell was light and crispy. The prices are about the same that you would pay anywhere but I will not be returning.

Chinese food. delivery AND I can order online! It was a dream come true for us… a dream that turned nightmarish. I placed my order on line with high hopes that it would be faster than ordering a pizza, boy was I wrong. It took an hour for our food to arrive at our house (I live in Florence BTW) and I could not have been more disappointed in what we got. Our food was not only cold it was also bland and the chicken had a weird texture and the vegetables were anythng but bite sized. It was the first and definitely the last time we will be ordering from Bamboo Garden.

My favorite Chinese take out place in Florence. Prompt friendly delivery and hot food every time. I have had Bamboo Garden delivered twice and take out once. I was pleasantly surprised by the clean and freshly remodeled interior. It is very comfortable and new. Even the restrooms are clean and modern.
I highly recommend this restaurant. Make sure you let everyone know so that we can keep a couple of good non-​chain restaurants around here!

Bamboo Garden is pretty good. I went here today for the first time with my mom. We discovered this place through a coupon that we recived from them in the mail.
I ordered the chicken fried rice and theirs is yellow rice, which is my favorite. It was really good, like most of the Chinese resturants I’ve been to, and I’ve been to a lot of those. Accompying the rice were two vegtable spring rolls. They were awesome.
The staff is extremely friendly, which was great! The service was slow, but it was actually worth it. Will I be back? Yess.

I had their Hot and Sour soup which was pretty good. Then I had Szechuan Chicken with steamed rice. The vegetables were fresh, but I thought they were too large chop for chopstick use. The chicken had an odd consistency. It was sliced very thin, but seemed a little rubbery at the same time. The very red sauce had very little flavor and definitely wasn’t spicy. Service was friendly, but slow.
I will give it a second try sometime, since any restaurant can have an off day. But I don’t imagine this becoming someplace I would go out of my way for.