Which Wich

The food is usually good and the only reason I ever come here is because it’s the only one near by.
A few months ago I placed an ordered online and paid and then got to the store and it was closed! At 3 pm on a Tuesday! Not a holiday or some kind of weather emergency! There was no sign on the door or anything saying why they were closed either. The doors were just locked and no one answered and when i called the store, I only got my money back because I called their corporate office!
And I decided to give them a 2^nd chance today after that happened and while the food was good the service was terrible. My friend forgot to check that she wanted onion on her bag and told the cashier and he just said «okay» and then walked in the back without telling the person making the sandwich about it so she had to tell them again, I get it was her mistake, it it was handled poorly. Then I went to buy some cookies after we had eaten our food and a different person was ringing me up and as she was doing so she says out loud «I’ve never wanted to leave work more than I do today» which was really not an appropriate thing to say right when a customer is in front of you. I get we all have bad days, but complain to your coworkers, not out loud to yourself when you’re ringing up a customer!
And to top all this off there were 2 sandwiches in front of my cookie order and then they got a rush after I placed my order and kept putting sandwiches in front of my cookies so I ended up waiting about 10 minutes to get 2 cookies! Pretty ridiculous, i don’t even know if I’ll ever give them another chance after today.

I love their sandwiches. Pick what you want, how you want it, and that’s what you get. Quality ingredients. Not just a «bread sandwich» like you get at other sub places. You pay a little more but the quality is there.

Interesting take on the sandwich/​sub style food. First, grab a bag that has the type of meat you want. Then, check off the size, bread type and ingredients you want. Kinda cool take.
Staff was friendly. All five or so employees seemed to enjoy the work, creating a great atmosphere for the customers.
The meat and other ingredients were fresh and tasted wonderful. I can’t wait to try another combination soon! My only quip is that it is slightly overpriced.

We have been waiting for over 45 minutes for sandwiches, and only 2 employees on staff. Tables filled wall to wall with people waiting for food. Our First and Last experience with this place. Be prepared to wait for expensive food, as they are unable to give refunds as well.

This is the worst service of any restaurant I’ve been to in such a long time. Waited forever to order and have been waiting forever for a sandwich. They need to seriously schedule enough people to help.

I grew tired of the national sub sandwich chains. They were simply the same sandwich with the different franchise name. Then I found Which Wich. They truly offer different kinds of sandwiches. I was stunned to see that they had muffuleta. It’s a nice change. Only complaint is that no one there knows how to apologize. I once had a sandwich made incorrectly. I was nice about it. I simply asked them to make the correct sandwich. The manager wouldn’t look me in the eyes. They handed me my sandwich and I walked out. Unfortunately for him I will be back.

Horrible… Simply Pathetic. Called order in at 11:45. 1:15 they still have not started food. Plus they ignore you… they just don’t give a damn… I would not return there if it was free.
Their food could not be that good… Simply the worse service I have ever experienced.

Good thing I love Which Wich’s sandwiches because the length of time it is taking me to get my sandwich is ridiculous! I’ve been waiting on my ONE sandwich for almost 20 min’s now? One guy working (think he’s a mgr.) & what I can only assume is a pick-​up order for like 10 he is still making. Slow as a turtle AND he was interviewing a new employee while making sand’s.
Put this girl to work already. Don’t get me wrong, the guy is nice– but scheduling is def. not this places pros!

Sandwich
Atmosphere
Price
Dollar refills (keep your plastic cup)
Cleanliness
Ice cream sandwich cookie

One of the best sandwich shops around. Have eaten there many times and have never been disappointed with my selection of sandwich. Good food and friendly staff. If you are in a hurry, you can download their app and order ahead.

5 stars
Excellent business model
Great food of a a very high standard for an unbelievable price
I have never come across this chain of food shop before and was impressed
Very clean place and run very professionally
If I’m ever up this way again I will be stopping by
Highly recommended

This is my favorite sub sandwich place to go to! Everyone is always friendly and helpful The food is always great! Just wish we had one closer to our house

The food is subpar and the service is awful. It took them 20 minutes to make a milkshake, despite there being hardly any customers. When they finally got it out to me the cup was barely half full. Spend your money elsewhere. There are far better options.

2 sandwiches, shared a drink and chips, $ 18 bucks? Crazy expensive for average food, 6 other costumers in store and super slow food prep. 1^st and last visit.

Good sandwiches. The wreck is my go to. Lately, though it takes them 20+ minutes to get my sandwhich to me. The latest instance was at 2:00, and they weren’t busy. Time before that I had to leave because it had been 30 minutes and I had to work.
Not sure what their problem is. When this place first opened they were much more efficient.

Love this place. Slightly steep on the prices. If your trying to eat healthy they have a lettuce wraps little tricky to eat lol. I like the experience workers were helpful because your first time can be tricky. You look at the bags on the wall pick which meats then on the bags you use their markets to fill in how you want them cooked. Worth a try !

Am not sure how they manage to hire such great staff, but they do. The food is always good and the house chips are a nice break from regular potato chips. It is always very clean.
Don’t forget to get a punch card.

This review is about the staff, not the food.
For a sandwich shop proclaiming to be one of the most customizable, build-​your-​own-​sandwich type places, my extremely simple order was too much for the girl at the counter.
I wanted a bacon butty, one of the easiest sandwiches in the world to make. I then proceeded to tell her how to make it. Bread, butter, bacon. That’s it. The vacant stare in her eyes told me I was in trouble.
So I broke it down «American style» since people may not be familiar with the British sandwich. I said, «It’s a BLT without the lettuce and tomato, with extra bacon and butter»
«Like, a stick of butter?»
«Uh, no. You spread the butter.»
«Like, with a knife? We don’t have sticks of butter.»
(Facepalm)
«Let me try this again. You take a piece of bread, butter it, put bacon on it, add more bacon, then cover it with another piece of bread.»
Her head twitch and blank look on her face told me I wasn’t getting anywhere, so frustrated I left. But I decided I wasn’t giving up yet since I came to this shop specifically because they can make any sandwich.
«Let me speak with your manager.»
«We don’t have a manager now.»
Wow, okay so you let idiot kids run your shop without supervision? I don’t know if I’d want to eat the sandwich even if I got it.
After praising this place to the store manager on a previous visit, I will not be back again if this is how they let the place be run.

Maybe it’s because I know what some other places can produce for $ 10– I’m not completely impressed with their sandwiches.
I had the italian special– that had marinara, meatballs, pepperoni, mozzarella, parmesan, and all these other things. It was good but not mouth watering or to die for. I felt like it was too «franchised» tasting– bland. Nothing special. I was expecting a lot more. It was nice to visit once because the whole brown bag ordering concept was neat, but I won’t be back again.

Just another glorified Subway that’s under a different name. I had my co-​worker Maddy to get me a sanwhich. I wanted her to use the coupon, but we were couple days late. Come on they should have let her use them. I feel there lucky too even have business. So I ordered the BLT, the bacon was a little dry. And the bread was your typical white plain bread. I also felt it was a little over priced. For same sandwich Subway sold for $ 5.00, I felt the price was little over charge almost $ 9. I’m giving average 3 stars, maybe in the future, I will try give it try again.