Siscotek

I moved to Kew Gardens and had a computer problem with my I Mac, a friend recommended Siscotek rather than hauling it into NYC. I Freelance from home so it’s a big deal for me to be down. These guys had me back in perfect shape and for a very fair rate. I think they do a great job, they sure helped me out in the clutch and none of the obnoxious sales push you can experience at some other places.

If Unilocal allowed, I’d put negative stars! This place was rude and kept putting blame on everybody else. «Oh we ordered the part, but it just didn’t come. That’s not our fault!» What kind of company does that? They initially promised to fix my computer within a weeks time, but it lasted two and half weeks before anything was done.
If that wasn’t bad enough, the $ 48 they charged me for a diagnostics that was supposedly told them my inverter was broken was a SCAM! When they gave me back my computer, the screen still wasn’t functioning. Then, they were saying «Oh, it wasn’t the inverter.» Why did they charge me for the diagnotics, then? When I asked for a refund or they fix my computer, I got a lecture on «how to be a proper customer.» I’m paying them to fix my computer, not to be lectured. Then, they wanted me to sign a disclaimer before fixing my computer. Are they that incompetent, that they need to protect themselves even after assuring me that the diagnostic results were correct?
Never coming here, again! Seriously flawed business practices!

I have two severely-​infected laptops After a horrendous on-​line experience, I brought them both into Siscotek and in a few days, for a very reasonable price, they were cleaned and tuned up and are working perfectly. Kudos to Dean and Luis. I hope they never leave the neighborhood. If they do, I will follow them.

Excellent communication and service. I very much appreciate when vendors communicate well with me. I also love that I was given a loaner laptop!

Had an emergency with our main (and only) PC going down at our Yoga studio. Farad had his technician Alfredo at site within an hour! Truuuuuly came to the rescue at a very reasonable price.
Alfredo was experienced and highly knowledgeable.
They saved our data and even put us on an automatic back up so we don’t have to worry as the PC gets older. Goodbye Geek Squad… Ugh, Hello Siscotek. Night and day. These guys are the real deal!