Voila In Frederick

Glad I stopped in – took home «Floral Fujian Peach» — enjoying it right this minute. Friendly and knowledgeable staff.

I’m a tea junkie. I love it. And Voila has an excellent selection and awesome flavors. My favorite is the maple taffy. Delicious! But I have tried many of the different flavors and have never been disappointed. I only wish it was closer to my home. I have to make special trips there, but it’s worth it. If you are a tea lover, you will be thrilled with this store. Awesome!

great tea collection and beautiful people running the place. definitely my place for tea.

I’m not sure why there aren’t more independent loose tea shops around, but Frederick is lucky to have two of them. We went into Voila for the second time today. They seem to feature 2 – 3 sample flavors at the back of the store, right near the door. Plenty of teas available to smell, and many friendly staff members to give you advice.
The price isn’t the cheapest, most teas seemed to be $ 8 – 10 for 2 ounces, but it comes with a small tin. If you want to get more of that same flavor when the tin is empty, they’ll refill it with a $ 1 discount. There are also tea accessories and some baked goods at the counter. We had a triple chocolate scone which was delicious, even if proper scones aren’t supposed to have chocolate in them ;)
The only problem with the place, as mentioned in other reviews, is the place is fairly small — it’s long and narrow. And when we’ve been there, it’s been a bit crowded, but nothing that isn’t easily handled, and the tea is well worth that minor inconvenience!

Loved this tea shop. Knowledgeable staff helped me get exactly what I was looking for. I even left with the best tasting tea and all the accessories to make it at my office.

Always a pleasant experience when I walk through the door of Voila! The ladies on staff are very prompt to greet you, eager to help find the perfect blend that you are looking for and have great knowledge on the teas that they offer. There is also a magnetic wall with small tins of tea that you can pull down and smell before you buy.

A friend took me here to try and cheer me up. I had fun trying a couple different teas and ended up buying earl grey crème and regular Earl Grey. They give you free tins to store your tea in.
I also bought a chocolate ganache cookie which was very good. I will definitely be back. Only minus is that the place is kinda small.

Love this place! The staff is very knowledgable of all the product and can answer any questions. I love how you can smell and taste anything before buying it. The variety is great and I took quite a few different teas home with me. I highly recommend Voila!

Love all the flavors they have — it is a feast for the senses. Great to be able to get a full-​size version of whatever you like since they can prepare it for you there as hot or iced.

I have yet to have a bad experience with them. They are my go-​to for special and flavorful teas. The staff is always extremely knowledgeable, friendly, and ready to help. I can always find exactly what I’m looking for and be introduced to some new goodies. There are always samples to try out and hundreds of teas to choose from as well.
The store is rather small and can get crowded at times, but I’ve never seen it where it’s to the point of being crammed or uncomfortable. There is an excellent arrangement of tea pots, tetsubins, infusers, and other accessories to choose from. The prices are reasonable as well. Whether you’re a big tea-​drinker yourself, are looking for a gift for someone who is, or just bored and want to shop around, I highly recommend this place.

Forget corporate America Teavana for it can’t compete with Voila on any level. Literally hundreds of unique high quality, flavorful teas at extremely fair prices. If you are a tea drinker this is a must stop. Try the house black tea. You won’t be disappointed.

Great place with reasonable prices, lots of variety, and very friendly and helpful staff

Oooooohhhhh, ahhhhh. Voila is so very delicious. I LOVE their teas and can’t wait to try more. Their blends are unique and top quality. It’s worth every penny. Excellent place to grab a gift for a tea lover. Amazing service too.
In the heart of downtown Frederick with lots of off-​street parking.
Bonus: Save the tins & bring back for refill — they’ll give you a nice discount.

I was passing through town for work when my friend put me on a mission: Pick up some of Passion Fruit/​Mango tea that they serve at Family Meal. For reference, the name of this awesome tea is South Seas Magic.
I’d say I’m more than a tea novice and less than a tea expert but I know enough to say that you get a much better value here than you would at Teavana.
It’s better than teavana because the tea selection is extensive, the prices are reasonable, and the shop owners are very knowledgeable and passionate about their tea. I had a wonderful experience.
I can’t wait until they get their website up and running…

What brings people to Voila other than the snappy name?
The friendly and readily available help who take ample time to explain everything and anything you’d like to know about tea.
The reasonable prices are the cherry on top and the wide selection, design of store, and general #FrederickQuaintness, earns Voila 5 stars.
3 tea samples at the front are served in fully glass tea pots set over «tea» lights (no pun intended) are changed out readily.
Some of the tea is a benefit for a community member who went through tragedy. I can’t remember the exact name, but they have a whole line designed to raise support for the charity.
What more could you want out of a tea shop, I dare to ask.

Wonderful experience today, a very knowledgable gentleman helped me find a super citrusy Earl Gray, my fav. Then I had them make me a cup with milk, yum.
We also picked up an awesome thermos infuser, and a cute little pin.
Would totally come here again on my next trip.

Awesome selection of loose leaf teas and tea accessories. The staff is incredibly knowledgable and very good at recommending tea varieties based on vague descriptions of what you (the customer) have a taste for!
Another neat feature of this store is that they offer hot (or iced) tea by the cup. This has helped my wife and I on several occassions find new teas that we like, and new teas we did not like, without having to purchase an entire tin of said tea.
Again, the staff is great. The owner and her boyfriend are super friendly and the young girls they have working are very sweet. They know their tea here.

This place has GREAT tea. The only reason I don’t come here more often is because there isn’t seating. Otherwise I would be in here all the time because their teas are so good.
I buy a lot of containers of tea here and they have a refill deal if you bring back your container.

Aside from the owner who definitely knows her stuff, no one that works here seems to actually know anything about tea. They’re sweet and cheery, but don’t ask any complicated questions or you will be met with blank stares. I was looking for an Earl Grey tea and the girl helping me showed me their classic one. I responded with, «It’s a little strong. Do you have any Earl Greys with a little less bergamot?» She looked at me as though I had asked her to translate the Magna Carta into Spanish with a quill on parchment.
Earl Grey is LITERALLY defined as black tea enhanced with bergamot (orange) oils, so to work in a tea shop and not know what I was referencing shows a serious lack of knowledge about your product. If you don’t know the basics, you’re never going to sell me on your chocolate caramel nonsense.
The prices are ok, but the teas themselves aren’t spectacular. The tins they come in don’t have tight fitting lids, so unless you get a bag, there’s a chance your tin will open and spill everywhere. They’re definitely one step up from Teavana, but I’m going to continue to patron Tealuxe of Boston’s online store.

We’ve gone back to Voila a number of times — pretty much any time we’re in/​near Frederick. I have come to realize that the owner’s actually very knowledgeable about her products. Even though the emphasis seems to be on flavored teas, there are gems to be found in amongst the classic leaf as well.
First, they’re one of the few retail stores I’ve known in the area to regularly carry Jin Xuan (milk oolong), which is a fantastic semi-​roasted green tea that brews up with a buttery aroma and creamy flavor on the palate. I’ve also bought a very nice unsmoked Russian Caravan blend there that was a regular in rotation until the tin was empty.
Today, I stopped in to ask about some Assam, since I’ve been looking to replace an «old friend» that wasn’t imported to the states for almost five years. While they didn’t have what I was looking for, the owner did brew me up a sample cup of a different estate’s leaf which I found I enjoyed as well. So, I ended up bringing home a ¼ lb. of that.
So, yeah the prices are a little higher. But the service and attention to detail have been excellent, and I’ve come to the conclusion that it makes up for the couple of dollars more per purchase. If you want to explore the possibilities of tea, you’d be in better hands here than at, say, Teavana. Voila cares about the tea, not just about your cash.
Oh — quick tip. Not all of the unflavored tea varietals they stock are in sample tins on the magnet boards. If you can’t find what you want, ask. Or if you like one of the samples, ask what else they have that’s similar.