Staff has always been very helpful and friendly. Never have had a problem here. I live close by so I visit this Carl’s Jr. All the time. The employees definitely keep this restaurant clean and the bathrooms too!
Jay V.
Évaluation du lieu : 3 Fresno, CA
The food has always been good here from breakfast to lunch. The coupons in the mail are useful to use at any location. If you don’t like a lot of sauce in your burgers better tell them ahead of time. They tend to put a large about in all the burgers and another thing is that always get a meal because it comes out the same price even without fries. Over all its clean and the people are nice. No problems with getting my food in a timely manner.
Tamara G.
Évaluation du lieu : 1 Gilroy, CA
Horrible. You pay what, $ 6 for 3 chicken strips. Usually they are plump and big and delicious. We went for lunch today and got chicken strips the size of the sauce container. Really? And burnt. Most horrible experience. And the fries were old and stale. I’m not even lying, took a picture to see the size scale.
John B.
Évaluation du lieu : 2 Fresno, CA
Ill give two stars because I have never had a problem in the drive thru, but one night I went in to order &… I asked for my burger to be made fresh off the broiler. Cashier shouts back to employee to put fresh meat and bun down, employee shouts back to cashier in monotone voice«ok», like yeah whatever. Lip service. Burger is constructed, and 5 minutes later is in my possession. Burger was not fresh. Was dry, hard around edges and was to hot to even hold, ftom being in the microwave. I asked for my money back. The employee giving the money back, was the cook who shouted monotonly(?) back to the cashier that he would cook it fresh. He had to ask me why I wanted the money back so he could write it on the receipt. I told him that it was not fresh. He didn’t offer to make it right, to make it fresh. He just simply gave the money back. Poor customer service all the way around. Bucket of sanitizer on the counter where they place the customers foods to be picked up. Uncleaned up soda spills on seat. Dining room needs some love
Chrisie C.
Évaluation du lieu : 3 Fresno, CA
Good: hamburgers/fries were tasty. Service was friendly and quick. Bad: filthy floor and what’s up with the bucket of «anitizer» on the counter??? …Additionally, a group of annoying kids were hanging out in the dining area, using inappropriate language… No one seemed to mind. Customers are a bit creepy. One homeless guy kept on coming in with a big dirty cup and filling it up at the soda machines. All in all, the food was fine, but the atmosphere put a damper on my appetite.
Jeff T.
Évaluation du lieu : 1 Fresno, CA
So, on my way to work after a morning errand, I have about ten minutes to grab some lunch. I hop in the drive-thru and place my order. I rather like Carl’s Jr so I’m pretty excited to nom on a burger and some sweet potato fries. One guy in front of me in the drive-thru… and I spent whole entire ten minutes waiting behind him. He didn’t move. I didn’t even see the staff talk to him in all that time. This was my one opportunity to grab a bite to eat before dinner, and I spent it waiting. I drove away without ever getting my food. Just a miserable service level for a fast food place to not be able to serve two customers in ten minutes.
Cameron D.
Évaluation du lieu : 4 Clovis, CA
Order took long for no one being in the restaurant. However, they apologized and provided more fries tan I ordered as a sign of gratitude. Thank you.
Jon t.
Évaluation du lieu : 4 Del Rey, CA
Seldom have problems here. Clean, and the food reflects that. Use the drivethru mornings and it is quick. The staff of late has been friendly, will continue to use this one instead of other fast food around.
Doctor W.
Évaluation du lieu : 2 Fresno, CA
Very slow. Waited like a million years at the drive through and there was only one person ahead of me. The food was bland and greasy. I expect better from Carl’s Jr
Christy C.
Évaluation du lieu : 2 Fresno, CA
The last 2 late night drive thru visits have been particularly unpleasant, thanks to a female employee at the window named«Susana». Specifically: her thick Hispanic accent(which is always difficult to understand over the order box speaker), her constant complaining(about working the night shift and only having 1 register to work with), and just her overall attitude in general. She was especially snarky with me when I recently questioned the price of a sneaky upcharge on a combo… explaining«The General Manager makes us ask.» It’s getting to the point where I’d rather drive a little further to another location rather than be served by her anymore! :/
Amber S.
Évaluation du lieu : 3 Fresno, CA
The food here is fine. It’s Carl’s jr. But this has got to be one of the slowest drive thrus ever! It’s close to home so I come often and the turkey burgers are pretty tasty and lo cal
Peggy H.
Évaluation du lieu : 2 Fresno, CA
This location has a couple issues. Management needs to learn how to better communicate with customers complaints. I would think management would like to know when there is an issue. Nope instead we received a very shitty email. The manager was being a complete wiseass! That’s fine though, I will not return to this location and likely won’t go out of my way to another one. Avoid going here after 9pm. They become outrageously slow and lazy. We ordered a couple burgers and a couple of the new chicken wraps. It took 15 mins to get 4 items in the drive up. I’m assuming they slaughtered the chicken & cow since it took so long. When we got home and opened the wraps were both like WTF! They were not wrapped at all. It was just like a fish taco in appearance. The staff obviously didn’t make them properly, as we have had them at another location and were pleased. These ones were horrible and looked like hell too. Take my advice, avoid this location and God forbid you you go there, don’t complain about anything to management. They will be smartasses and not resolve the issue.
Shellien n.
Évaluation du lieu : 4 Fresno, CA
good food but play area not always working
Roy K.
Évaluation du lieu : 1 Fresno, CA
dude this must be the slowest Carl’s in the world. i was the only person in the drive thru and there was nobody in the restaurant. man just wanted a breakfast sandwich.