Payless Shoesource

Friendly and helpful staff member, even if there was only one person working. Buying shoes can be a bit of an ordeal for me due to my wider than usual feet. The lady helped me find what I needed.
My only complaint, and the reason for my low star rating, is that when I asked if I would be able to return the shoes If I needed to she said no. She said this while standing in front of a sign describing the store’s unconditional return policy. I didn’t say anything to her but it made her look pretty dumb.

Went here in search of a cheap pair of slip on shoes. Had a particular style in mind and hoped to find it for under $ 10.
Boy was I ever mistaken, for being payless the shoes were overpriced. $ 20+ is not cheap for a pair of cheap slip ones or flip flips.
Those cheap ass shoes probably cost 5 cents to make, and you want $ 20+. No thanks.
The staff working the night we went were not friendly or helpful. She was talking on her cell phone from the time we entered til we left. She didn’t even acknowledge were there.
If you’re lucky like we were, you might even catch a glimpse of a homeless person changing clothes, on the sidewalk in front of the store. Nothing like seeing a naked person in the parking lot.

The associate who helped us was very people friendly. She immediately greeted us as we entered the store :) she also asked if we needed to measure what size we needed. She had a great personality. I haven’t had good customer service like that in a while.