Vons

Very rude Pharmacist at this location. She (shaved head with partial colored Purple hair) even spelled my wife’s name wrong on the Prescription bottle and filled the medicine for the Prescription with the wrong medication!!! Called the store manager (Tom) hung up on me when I called to complain! Never going to any Vons/​Savemart again!

I used to come here every week to get a half dozen of their wheat seeded bagels from the bakery, which were delicious and better then any bagel place around Fresno in my opinion as far as a healthier bagel goes. Unfortunately, my last 4 or 5 trips in there the bakery seem to no longer make any wheat options. No more wheat bagels and no more wheat rolls! Very disappointing. I have since taken my business elsewhere.

Whenever you walk into a Von’s you see excellence. They have employees every where! That’s a good thing for us customers too. And when I’m in need of great flowers at a great price I go to Von’s. They’re just as beautiful as a Florist or Whole Foods! This Von’s has a Panda Express and a very nice bakery. The people at the seafood department are always eager and friendly to serve and there is always more than one person there. The check out lines are never long and services very prompt. Great store!

Bakery needs to improve. A lot.
I ordered a certain cake and they made a cake that was COMPLETELY different than what I ordered. Instead of receiving a beautifully decorated cake, they just made a plain white frosted vanilla cake… which was terribly embarrassing to bring at the birthday party because it was honestly ugly. They offered it half price, which in my mind should be for FREE, since it wasn’t even what I ordered.
The other time before this, my mother placed an order for a cake. Guess what, they didn’t even make it when she came and picked it up.
Such a shame, because their actual cakes are delicious. And I will say that *some* are the workers at the bakery were very kind. But it’s not worth putting myself in jeopardy for yet another devastating cake-​less party. I just hope that the store manager (who still charged me for the cake) actually followed through on his «promise» to talk to the Baking Department.

In my imagination if whole foods and save mart had babies the result would be Von’s. Von’s is a premium priced groceries for sure, so thrift shopper this is not your place, because expect $.50-​$ 2 more per item in comparison to other groceries in town. But if your looking for a nice groceries that is clean, the price doesn’t really matter to you, while all you need is high quality fresh groceries for that gourmet dinner tonight, this is the place for you. They also have the online grocery order option with delivery –try it free with a promo code on their website.
The highlight of my visit was finding an in store Starbucks and also a Panda Express within the store, plus they also have their hot meals area, and fresh baker section in store too. Its not that Im fascinated by those chains at all, but having them in store is news to me.
They also have an in store florist– kinda expensive but very fancy and specialized, and the orchids collection is amazing, but expect to pay $ 25 or more for them, also they have a meat market with a butcher and a seafood market. I was also surprised to find lamb leg here like at costco for only $ 1-​$ 2 more, and through my experience all their meats, poultry and seafood is artisanal and fresh, I haven’t had a problem yet with freshness.
Their fresh vegetables and fruits area is huge and I mean huge, with a vast selection of western/​american vegetables– there is even a section for kale only (you won’t find much asian vegetables here, as much as you can find at asian stores of course, but everything else you are good), with the added value of their produce promise — you can return and get a refund for their produce if you did not find the fresh. I was very fascinated to find the kind of carrots I could find at farmers market, the ones with the carrot greens and skinny looking kind. They also have a fridge full of fresh artisanal pressed juice, the one that actually taste great!
They also have a complete pharmacy and offers the same things that most grocery store in Fresno offers, and their aisle is not too narrow, but not wide either. I actually like Vons as a grocery store. The only negative would be the lack of self checkout lanes, but their checkout is not too bad, and while their staff is not amazing they also aren’t rude or anything. The only other negative would be their ugly carts, I wish they would use a smart cart, or some kind of unique looking carts. But overall great grocery shopping experience.

I always forget how much I have this specific store and brand for that matter. The store manager is just plain rude and demeaning. I had voiced a concern for product quality and I was abruptly belittled and dismissed. Their product quality suffers from their poor rotation of stock, I have purchased many dated/​spoiled items here.
They do get points for consistency though. The store is always clean. Their attitude still sucks as bad as it did 7 years ago when I moved close to here.

Went to starbucks nearby in the same complex.
They ran out of passion tea & so I came into this Vons to the starbucks inside.
And the girl made my drink and left it on the other side of the counter. Total opposite of where I was waiting for it.
I was sitting there and she obviously wasn’t serving anyone else. Also it was only me sitting there… So I’m sure she saw me sitting there.
However neglected to tell me my drink was done. And continued to clean the counter where I was sitting.
Can I say rude?
So I asked about my drink and in the snarkiest voice told me it has been ready over there. I was like wtf.
WORST CUSTOMER SERVICE.

This Vons is like most of the others in California. It’s clean, and most (but not all) employees are friendly. Prices are a bit on the high side, but they have good sales and if you use the Just4U online coupons, you can get deals on the things you buy most often. They have all the ancillary departments, like deli, bakery, butcher, and pharmacy.

Went in to order a cake for my daughters bday they had a big selection in their book to order ahead of time and other great selections you can pick out of the case and great customer service in the bakery!

Vons is to Fresno as Safeway is to Sacramento.
Total SAT statement right there. It’s been many light years since high school graduation and college entrance exams, but for those of you who don’t get it: Vons is equivalent to Safeway? Owned by the same company? Maybe?
The layout is practically the same. I had no problem navigating my way through the store. The familiarity was very comforting and reminded me of home. The «just for U» coupon deals are the same as well. The price points were just as similarly on the expensive side. Which I didn’t mind because I usually go in for things I really need. I wouldn’t go full on grocery shopping here.
My problem with this Vons Location: Product Variety and Product Availability.
1. There was only one package of chicken breast left in the Chicken Freezer aisle and no one restocking items, nor was a butcher available at the fresh meat deli counter. I called out for someone hoping they’d be hiding out in the back, but no one was there. I even took a lap hoping they’d put more chicken breast out, but nada!
2. The steak: I thought I was in the middle of farm country. The cuts of steak were super thin. And my biggest qualm: Brown meat!!! For real though? Old steaks? Are you even allowed to sell them like that? Maybe that part of the freezer needs to be checked or something? I wanted to grill up some steaks for dinner but I couldn’t find a cut or fresh meat to my liking. And again, no customer service rep to be found :(
3. They didn’t have any Fig Preserves/​Fig Jam. Vons only caries the typical berry/​apricot/​marmalade preserves or jam. I found this to be frustrating because I decided to just have a cheese plate and cured meats for dinner with a nice bottle of wine and fig preserves accompany this meal best.
The rest of the store is mediocre at best. Clean. The check out clerks were friendly. Just frustrated with lack of items I actually needed. Step up your game Vons and get it together!!!

Typical Fresno grocery store. Nothing aesthetically pleasing and no products particularly interesting or different than anywhere else.

Ran in here to quickly grab a couple of items. Vons is well stocked with a variety of options for grocceries and beverages. The store is well organized which made it quick and easy to find the items on my list. Lines were short and check out staff is efficent. Prices are reasonable and parking was easy.

Clean and friendly. Food is fresh. And you can get some good deals as long as you have a club card

I love THIS Von’s! It is the nicest one I have ever been in! Von’s has always been higher priced, but when there is a sale IT IS ON! Love the Friday sales. Club priced deli meats go on sale for $ 4.99. Packaged bakery items are so good, but watch the dates! Vons meat department is known for it’s quality and the meat department manager is super nice and helpful. He will go to the back and dig up what he can to make the customer happy. This store doesn’t hesitate to treat customers right. They don’t have what’s on sale and you ask about it, they will offer a rain check before you have a chance to ask! You can see where the mark up $$$ goes! But who wants to pay $ 3 for mustard and $ 6 for a jar of mayo? Gotta be careful what you buy here for sure! Unless throwing away money is your thang… also has a great web-​site and links to money saving apps!

By far the cleanest Vons I’ve ever been too… LOVE this place. It’s SO clean!!! Parking is easy because the lot is huge. All the associates I’ve run into are really nice and they’ll help you out to your car if you need it. There’s even a Panda Express in there! The prices are pretty high, but if you sign up for a Vons Club Card the prices are significantly lower. Signing up for the card takes less than five minutes, it’s totally worth it. The store manager is really nice, he gave me information on the Vons Club Card and wasn’t rushing to leave or anything. He’s a nice guy! The lines are all fairly short and you can get through them pretty quick thanks to them having a lot of lines open. It’s normally out of the way for me, but I work in one of the places on Shepard/​Champlain so it’s really easy for me to grab something if I need it. Do I do my regular shopping here? No… the prices are still a bit high for me. But as for atmosphere goes… best Vons in Fresno!

AWESOME! AWESOME! AWESOME! Somehow, my friend’s cupcake cake order for her daughter’s second birthday was written up for Sunday at 3pm instead of Saturday at 3pm. When I went to pick up the cake and additional cupcakes she ordered, I was extremely worried when they told me that they couldn’t find the order. Once the paperwork was found we discovered the incorrect date was written on the order. The bakery staff took care of making us the cake in less than thirty minutes. Way to save the day!

Totally forgot about this place. Back when I lived in the area it was my local grocery store. Fresno’s gone through a slew of companies; Alpha Beta, Lucky, Albertsons, Safeway, since it’s in the middle of the state, you chains from both North and South. I guess Safeway eventually ended up owning Vons but kept the brand around. With the upscaling of their ops it’s nice to have a fully stocked mega grocer around.

It would probably be more like 3 ½ stars, but I round up. It’s a very clean store, (which Vons isn’t though). Good selection of meat and produce. They are not always the cheapest but most of the time great quality.
I do however have an issue with the clerks. There are only a handful at the checkout that are nice. All the rest are cold, or impatient. NOT COOL! And the ladies at the deli are rarely there when I need them, so I end up looking like a meanie yelling in the back, «HELLO back there could I get some cheese»
I would recommend going to the Vons on First and Nees. They are nice, and they always have specials on their meat and miscellaneous items in the store.