I have ordered from this location before and it’s the worst service ever! Slowest delivery time and it’s like 5mins away! Only reason I order is cuz for someday on I like the pizza. But They are always short on drivers. I tried to order the other day online but orders weren’t being accepted. So I called and I had a bad feeling, turns out the reason why they weren’t taking any delivery orders is because they didn’t have a driver on staff. Wow. Do you people know how to schedule staff??? I have worked in the fast food industry. Specifically another pizza joint and we were always staffed. This location needs a new owner/management team that know what there doing. And recruit better staff. I’m just gonna order from another location not worth the high delivery fee. Pizza Hut has the height delivery fee I’ve seen. Avoid!
Neta H.
Évaluation du lieu : 1 Germantown, MD
This place is awful Rude… No customer service I ordered a pizza at 8:18 I had to call them 3 times to find out Where my food was I live 5 mins away I got my food at 9:45 When I was told I was getting it 9:07 The driver was rude no apology Nothing… Never again
Anna E.
Évaluation du lieu : 2 Travis Air Force Base, CA
I’ve given this place several tries, but I think tonight was my last. Pizza was decent, but they did not split my half and half toppings correctly. The breadsticks were burnt and they slathered the flavor stuff on top to try to cover it up. The staff has always been friendly, but the food quality has been poor.
Gary B.
Évaluation du lieu : 5 Montgomery Village, MD
I have been ordering pizza from this location for several years now and have never had a problem. I always order on line and the site gives you an approx time when your order will be ready for pickup. I live quite close so I always get carry out. I like pizza hut and for the prices n deals they can’t be beat.
Calvin M.
Évaluation du lieu : 1 Gaithersburg, MD
Bad service pizza is always wrong and the workers there are not polite and don’t care if u order or not STAYAWAY
Tom H.
Évaluation du lieu : 1 Gaithersburg, MD
This is the WORST pizza joint ever. Not only was it painful to order with someone who doesn’t speak very good English but I waited almost 2 hours the first time only to get a cold pizza that was upside down on half of it as if it had been thrown like a Frisbee. I complained to corporate and they sent me free pizza coupons so I tried again. Same pathetic service and pizza. They said it would take about an hour to get the pizza and it’s been 2 hours now. I got a call from the non-English speaking manager at about the 90 minute mark wanting to know if she was sending the correct pizza my way. REALLY??? And of course the pizza arrived cold and soggy. I will NEVER order from here again.
Angie C.
Évaluation du lieu : 1 Gaithersburg, MD
Placed an order for delivery, waited 40 mins only to call the store to find out that my order would not be delivered because they were short staffed. no one bothered to call me to let me know… Not ordering from this place ever again!
John O.
Évaluation du lieu : 1 Gaithersburg, MD
Do not order from this pizza hut. Ever. Seriously. For several years I have been driving to another pizza hut to avoid this one because of poor service and bad food. Their pizza came with the wrong sauce, the wrong toppings, sometimes without sauce. So I went elsewhere. I did not feel like driving tonight so I decided to try them again. I am currently waiting for pizza that I ordered two hours ago, and am concerned about the quality of what will come. Ordering from here again is a mistake that I will not repeat.
Marley R.
Évaluation du lieu : 1 Gaithersburg, MD
definitely not coming here again. I placed a order for carry out as soon as we get there the worker looks at me as he continues to count his money. I was patient for two minutes he didn’t bother asking how I was or he didn’t even ask how can he help. until I asked him if there’s someone else who’s willing to help then he got someone.
Kevin K.
Évaluation du lieu : 1 Montgomery Village, MD
They brought my order on time but forgot a topping. I called they sent me another pizza and they still forgot it
Matthew D.
Évaluation du lieu : 3 Gaithersburg, MD
It’s ok, it’s pizza hut, only suggestion is to check order when you get it before the driver leaves. Pizza can sometimes be messed up