McDonald’s

This is an update for my earlier review of this McDonald’s location. I am not changing my opinion of the late night service. It kind of still sucks. If you go here during the day though, the food and service is actually quite good and efficient. Just want to throw that out there.

It’s hard to be critical about a fast food restaurant but this place really seems to not care, I went to the play area and couldn’t find a clean table to sit at, the seats were not only to torn but had duct-​tape over the torn area.

Management needs to teach their staff how to utilize the McDonald’s app from customers. The cashier was clueless regarding the QC Code.

Worst McD’s ever!!! Never even go to McD’s and we were there in drive through line for 15 min!!! They r not even busy then give u the wrong food and cold!!! Seriously this is the first Unilocal I have ever done but just have to tell you this was the worst experience ever? ?! No customer service nothing. Crazy.

It is 2:12 am and they are only serving items 2 – 10 and I want a Big Mac, so what does the manager do? He makes me a Double quarter pounder on a Big Mac bun. I was thrilled because I really wanted a Big Mac.

I’ve been to this location three times and they have yet to get my order right. Everytime I go, its busy with children running everywhere, so its not the cleanest. Customer service and training on the register would help, but one of the shift managers I dealt with was pretty good.

Made a breakfast pitstop here while driving to DC. my mcgriddle was fine and service was good. Bathroom was unkept and needed a thorough cleaning.

We took our 2 year old to play in the play place today just to have the evening out as a family. The tables and floor were filthy as well as the play area. We tried not to let it ruin the evening for her but she refused to play and said «messy» and «gross» for the first time. I think she was also scared because the play area is not well lit and it was dark and cold. This is perhaps the worst McDonalds I have ever been to. AVOID and go to Chick Fila down the street

The drive through folks are nice enough, but 20% of the time the kitchen staff botches my order. And there is a female shift manager the yells really loud and discombobulates the staff. It’s pretty bad when a customer can spot a bad manager! If you customize your order at all– double check it before you leave!

Pros:
* 24-​hour drive-​thru AND lobby now, which is a plus.
* It’s a McDonald’s, so you know what you’re going to get.
* Great for kids with the attached PlaySpace.
* Newly renovated inside, so it has a much more inviting and pseudo-​chic atmosphere.
* RedBox out front, which is cool if you rent your DVDs that way.
Cons:
* Despite the 24-​hour signs, it seems every single time I’ve been there between 3−4am, they are closed. Dude, you’re either ²⁴⁄₇ or you’re not. Don’t mislead customers.
* Customer service usually leaves a bit to be desired.
* Can back up for a LONG time in the wee hours, and they always seem to be short-​staffed then.
* Check your order before you leave; I’m about 60% right now on order accuracy and completion.

OK i dont eat at McDonald’s that much at all. But this is a very nice one. They are open ²⁴⁄₇ so you can go inside and get food at 2 am if you want. The inside is very nice and they have a big play place for the kids.

I’ve been a customer of this McDonald’s for over 10 years. I think the RT-​3 @ 424 McD’s has figured it out! They are fast, courteous, and the food is consistently good. The line an be a bit long at peak times… but they keep it moving. This one has upgraded to the new ‘café’ style and has a large play room.
My local McD’s is horrible… I drive out of my way to grab a Happy Meal here! A happy meal is enough for me! My husband gets a bit more tho.
Overall… this is not a five star restaurant with valet parking, but this McD’s does as well as a fast food establishment can do! It’s definitely in the top 20%.