Papa John’s Pizza

What the heck… how are people saying this is the best pizza in gig harbor? This was literally the worst pizza I’ve ever had. My husband and I spent 70 bucks for pizza and a few sides and it wasn’t even edible. He got the chicken corden bleu spinach chicken alfredo pizza and I got the Hawaiin chicken. It was tasteless. We were hungry so we literally put Frank’s red hot sauce to mask the disgusting flavor.
We definitely should have went with diGiorno this was literally the worst pizza both my husband and I have ever had. We will NEVER order there again. Domino’s it is.

Received coupon for «buy any large pizza and get one free» but coupon wouldn’t work on-​line as it said it would.. Called location and they said we’d need to call the 800 number and wait an hour and a half for the pizza to be delivered. Called another pizza place that honors their advertisements.

So this isn’t my first time ordering from Papa Johns but it is MY LAST!
Let me first say that the drivers are always very nice and friendly.
But tonight I got my kids a large pepperoni, bacon and jalapeño pizza… AND a black curly (or wavy; whatever) HAIR IN IT!
Okay I know shit happens but this is a major food business not just a friends kitchen… Where are the hair nets people? And I thought I’d call and let them know and see if they’d offer a refund at least… the young girl on the phone just said sorry and eww that’s gross… so since I wasn’t offered a refund I decided I would Unilocal about my experience. I have my receipt and pictures AND evidence but they didn’t ask. Guess I will be taking my business else where.

I have had consistent good luck get good pies, deals and delivery times. The one time they weren’t on time (rush hour) they gave me a free pizza. Another time they messed up the order for pick up they offered me a free extra pizza. I am giving them 4 stars even though they’ve made a couple mistakes over the years because they quickly correct them.
I started ordering online whether I pick up or have it delivered because it tracks my rewards rather than my having to keep track of a punch card. The ordering system is very detailed for being able to customize the order. Saving favorites has not helped because they never seem to apply when a new Deal comes up.

I’m only giving Papa John one star because I can’t give them less! $ 32 for a large thin crust with extra cheese, mushrooms, artichoke, olives and chicken. It barely feed 2 people, was only warm at my door, the only thing I could find was the extra cheese. Go to Papa Murphys and get a real pizza for a lot less!

The pizza is great, especially for take out, fast food pizza. They are almost always running one deal or another.
My complaint is the service. We usually arrange to order a pizza when we are finishing up on our grocery store trip just down the street so it is hot and ready when we get there. When there is a problem, they left us a voicemail saying they were out of bacon. No call back number, no apology, no offer of what they can do to fix it. So when we called them back, thanks Google for the phone #, the first guy didn’t know what we were talking about. The next could care less and just wanted to know what we wanted them to do about it. Did we still want a pizza? Sigh. The manager was eventually called, comped us the pizza, and got the new one in the oven. Another time we had 3 items on our order, which the gentleman confirmed when I paid, then came back with one item. I looked at him, he showed no signs of an issue, so I asked about the rest of the order. Click, click, ding! He walked away and returned with item #2. I asked about item #3 and this time he narrowed his eyes and me and stumbled away to get it. I know it’s really demanding of me to want everything I paid for.
We still go back for the pizza and deals, but don’t expect to be wowed or even happy with the service.

Ordered pizza online for lunch at work. Ordered ahead for a 5pm delivery. Called at 515 and was told «its on its way» then called at 530 and overheard mumblings to the effect that it had not left yet and to say again «its on its way». Asked to speak with a manager who told me she made a mistake and had it as a carry out and that she was really sorry. Ok fine, but you have my number to call me, why don’t you cal me instead of misleading me. I have to take my lunch at a certain time. Never again.

Very good! Better sauce than Papa Murphys and nice thin crust.