The Home Depot

No customer service at this Home Depot at all. I went in this morning to get some molding when I asked the sales associate for help, he replied to me it’s 2 aisle over that’s all I have, he was much too busy obviously that helped out a potential customer. I walked out of the store with nothing and decided to go down to Lowe’s. I won’t ever come back and will cut up my new HD cc — no need for it now.

At this Home Depot you have to know who to ask what questions. If they’re over 60, or have a pin on their apron saying they’re at least 1 year they’re good. They are understaffed at night, and the people on the service counter are unprofessional. If you want help there, then there are very few people who can help you. Good luck!

This Home Depot absolutely sucks. I came here with my sister-​in-​law to get a few things this weekend, and we were treated like shit.
The first thing we were looking for was a new soap dispenser pump for the kitchen sink. My pump broke, so all I needed was the pump. I didn’t need the bottle that holds the soap under the sink, and I didn’t need a new hose (in case you didn’t want to use the bottle option). Anyway, I found an endcap that had the whole set. So I tracked down an employee and asked him where in the aisles these products were, so that I could see if they sold the pump separately. He pointed us to an aisle that didn’t have the soap dispensers in it. We found someone else who pointed us to the correct aisle, but the pumps weren’t sold individually. When I asked that associate if they were sold alone, he told me to go ask someone else. When that someone else was finally done helping his customer, he looked at me like I was crazy and told me that they only sold them in sets.
Later, my sister was looking for a vinyl apron. She saw the aprons on the Home Depot website, but wasn’t sure which area of the store they’d be in. We went to paint. The woman in paint again looked at us like we were insane, and told us to check in hardware. We had already been in hardware and knew they weren’t there. So she told us to «go up to the service desk» and ask that person. So, we do that, and then that guy tells us that associates always send people to him like he can wave some magic wand and know A. if they carry a particular item and B. where to find it. He told us to check in, guess where, PAINT.
So we go BACK to paint again and begin to look on our own. Eventually we just gave up.
This is the worst flipping Home Depot I’ve ever, ever been to. NOBODY has a damn clue what they’re talking about!

This is our go-​to Home Depot since it’s only a 5 – 10 minute drive from our house. My husband practically lives at this location and the one in Claymont. The staff is there when you need them, but not overly so. My only problem with Home Depots in general is that I just want to buy it all — oh the things I could do to my house if I had a never ending budget, but for now, one project at a time will work for me :)

I agree with previous review that employees do not know where products are. I had to ask 5 employees before being directed to sandpaper and oil for finishing wood. I also needed help to cut a 6ft 2×4 in half and 3 more employees just said there should be someone there and continued walking, and one said that they «have a tablesaw for customers to cut their own wood» (after showing him the piece I had in hand). Well, at first I was thinking «That’s awesome» and started walking down the aisle he pointed towards. Right at the end, there was table with a hand saw… to cut a 2×4? Not happening. Better off going to Lowe’s.

The employees seem to be completely untrained in product locations. I finally used the Home Depot app to locate what I was looking for.

Great location and great service. Best in the area.