Navy Federal Credit Union

I have heard so many great things about Navy Federal that I felt would benifit me. I decided to open a credit union account with them and so I went to the new location at Woodmore Town Center to do so. I signed in and sat in the waiting area where I over heard a few customer talking about how long they had been waiting. I decided to wait it out despite their obvious irritation and impatience. Why did I do that? The waiting game turned out to be straight up exhausting. After forty-​five minutes I began to wonder why no one had come out yet to justify this extremely long wait or to at least pacify me and let me know that someone will be with me soon. After a little over an hour of waiting to entrust my money with them, I decided that they must not want it. So I left. I anticipated if I’d joined, I would endure many many more long waits such as that one in my future. No thank you, I’ll stick with my old Credit union.

They finally opened another branch in the area. It was always a pain having to go to the Ritchie-​Marlboro Rd location, which was packed all the time. I mainly use the ATM here and have only been inside a couple of times. The line inside was long but not as bad as the other location. I’m just happy there’s another local branch.