Alpine Nails & Spa

I have been here a number you times. I sometime just forget to check in. I am a scheduler, this time I took a shot and went without an appointment. They were able to get me right in. First pedicure if the season. My feet are still smooth even after several days of sandal wear (bonus). Plus, you can up grade to a deluxe for $ 5 more!

Kind of upset. My friends all told me this place was great so I went and got shellac done the night before Valentine’s Day, and I had an appointment, and still had to wait a half hour before they took me back. I understand they were busy but my manicurist completely skipped my hand massage and also now a week later most of my shellac has peeled off :(I went today to show him and reschedule to get it redone but he wouldn’t really accommodate my work schedule, so now I have an appt to get it fixed tmrw at 10AM… I just feel like if you messed up you should accommodate to your upset customer. I will give them a chance to fix it tmrw but I’m really not impressed so far.
EDIT — went back today only to be more disappointed. He was going to redo the shellac for free, but having the same guy do a horrible job with the shallac first time I decide I wanted to just go with acrylics, well nope I would have to pay for that (they both cost $ 25 so I don’t see the big deal) anyways I offered to pay for them still and he said he wouldn’t have time, but he would have time for the shellac, I’m just frustrated with this place and the way they handle the situation. Horrible.