Elegant Nails

I have mostly great things to say about this nail salon. I moved back to TX and went to a couple different nails shops near my area.
I find Julie very accommodating. They try very hard to make sure what you want is done.
I saw that someone said she was a regular walk-​in customer, and had to wait, or asked to come back. If you’re a walk in customer, and you don’t want to come back in an hour,. the solution is make an appointment, they do take appointments.
Problem solved. Just because they take walk in customers, does not mean they are always available to take anyone who just walks in.
They have had enough staff, at points. But what is enough?
We wouldn’t expect nail techs to sit around all day and just wait for people to walk in.
I’m a commissioned sales person, so I understand they only make money when they do a service. Possibly she tries to get people started on a service, because of that reason.
All in all I find them accommodating, if you have an issue talk to them about it, I’m sure they’ll make it right.

They were super nice. Let me just get that out first. The girl that did my pedicure was extremely nice and did a great job.
When I walked in I was told it would be a 30 minute wait. Fine, I’ll wait. After 30 minutes one of the ladies said they called someone in to come help. They had me sit with my feet in the water to wait. 15 minutes later, the girl next to me was finished so she moved over to do mine. The mysterious extra person they called in never came.
I was asked if I wanted a manicure too or just a pedicure. Of course, after waiting 45 minutes total I reminded her that yes, I did in fact want both.
Long story long — two more parties walked in toward the end of my pedi for services which they were all told «5 minutes».
When my pedi was finished, she put my shoes on and sat me down for it to dry. No mani. At which point I was annoyed at being there so long so I just let it go, paid and left.
This was my first visit here, I will keep looking for a great place to go.

This is probably some of the worst customer service I’ve ever experienced. I have been coming here a couple of time a month for about a year now. They used to be pretty good. I liked it because it was close to my apartment and the prices were fair. I’m a normal walk in customer, but recently every time I’ve come in, they ask me to leave and come back in an hour. They are ALWAYS understaffed. When I came in today I wanted a simple polish change on my toes and nails. The lady did my toes and then when she finished she then got up and pretty much left me sitting in the chair for about 5 minutes. Then she came back and sat in the pedi chair next to me and began talking on her cell phone. Again I am still sitting in my chair waiting on her to start on my nails. All I wanted was a simple $ 5 polish change that takes 2 minutes. After she was done talking on the phone she disappeared into the back of the salon for about 10 minutes. While I am still sitting in the pedi chair 2 other girls walk in wanting mani-​pedis. The lady who was working on me rushes over to help them STILL LEAVING ME IN MY CHAIR! At this point I’m fed up and I proceed to walk out without an apology from her. As I pay for my polish change on my toes, the manager says she’s sorry and that they were busy. Really?! There were only 2 other women getting their nails done when I walked in. The manager offered me a $ 5 discount for the next time I come in but I don’t think that will be necessary because I WILL NOT be returning to the awful place. Customer service is #1 and this place doesn’t have any. If I could give them 0 stars I would.

I walked in they were so nice and accommodating!
Mindy was awesome! She’s very good with gel polish! I love this place. Next time I’ll do both nails and pedi! Hopefully they’ll stand up to the 4 stars once again.

Love love love this place!!! I’ve been coming here for over 2 years now… Julie is amazing!!! The rest of the staff is so sweet and friendly as well. It’s clean, reasonably priced and they do a great job what more can you ask for? If I could give it 6 stars I would

This place is so beautiful to start it off. The employees are so sweet and kind. It’s calm and quiet so it’s easier to relax. Their service is great here! I’d recommend y’all to come here when y’all have the chance.

I couldn’t even wait to leave before writing a fantastic review. This salon just renovated, new floors, new paint & they will be getting new décor. It looks & feels so clean. Not to mention, my pedicure & gel manicure were perfect. I got the Thai pedicure and every step from exfoliating, to the clay mask, to the moisturizer to the oil & stone massage — OMG. I can’t say enough great things. My French gel manicure is absolutely perfect. The technician took her time and was so detailed with every nail. I am super happy & look forward to making this my new regular place. Thanks Hong for a great experience!

I was 500 miles from home, in town for business and a family wedding and had just 2 hours to get my hands and feet tidied up. I used Unilocal to find a salon and ta da! Elegant Nails popped up. The staff very cordially welcomed this out-​of-​towner/​walk-​in. I enjoyed a comp beverage and the attention of two highly skilled staff members and left less than 80 minutes later with a 5-​star mani-​pedi that has lasted now more than 3 weeks at half the cost of my usual place back home.
There’s a well thought out menu of the various packages one might select, the décor and furnishings of the salon are clean, comfortable and attractive without being so over the top one thinks they’re paying for the ambience. It’s my understanding that the former management has been replaced so perhaps the negative reviews from 2012 and 2013 were a result of the (then) poor management.
Just wish I didn’t live 500 miles away – If I lived within 50 miles of Elegant Nails, I’d be a regular, loyal customer!

I’ve been in here so many times. I love it! All staffs are so nice, the tools that they use are clean. New management, great service, and a lot of different type of pedicures. they’ve done such a great job on gel manicure and very relaxing on pedicure, and so is acrylic nails. This is my favorite place!!!

I came in for a fill and pedi. The basic $ 24 pedi took over an hour!!! They never started my nails so at about 45 min into this I told them no nails! My friend got her foot burnt with the hot rocks! And she got the green tea pedi which took almost 2 hours. All that time sitting in broken massage chairs was a waste of time and money!!! Go to the next salon on the list!

Where to begin. We walked in the front door and should have walked out. Bad incense, bad music and old dirty chairs. Pedicure water was cold as were the «Hot Stones.» Until the second set of hot stones where she proceeded to burn the bottom of my feet. She hurt me several times and continued to. Even the hot towels smelled disgusting. My friend was going to get a pedi/​mani and a fill but canceled the mani and fill because neither one of us wanted to stay in this place any longer than we had too. I was actually scared of what the pedicure woman was going to do next.
Is a trip to the nail place supposed feel oddly like a scene in Final Destination 6?
Stay away… stay far far away!

I started coming to this nail salon for my bi weekly pedicures due to the close location to my job. I have been 4 times this summer and I am very pleased with the the professionalism. amount of time taken to complete my pedicures, the cute designs (big plus that my polish doesn’t chip since as a Zumba instructor, I wear tennis shoes almost everyday and still like the pleasure of being able to wear open/​peep toe shoes when not in Nikes.). I’ve gotten numours compliments. Based on other reviews I have read, it appears this establishment changed ownership recently. They have been absolutely wonderful. I encurage you to check them out if in the area.

Beware: Worst manicure ever. I had polish on my skins were they did not clean it up. I kept having to get them to repaint because of all the white spots were they were being cheap on not polishing correctly. The paint was very old and left clear bubbles all over. I would NEVER go back to this location.
The massage chairs were super old and noisy. The place had a weird stench. The techs did not seem to know what they were doing. I had to correct a few times. My pedicure is really dull. The massage portion was good and the lotions had a nice smell.