I went to a few larger furniture(mattress specific) stores before coming to HassleLess Mattress. They were such a waste of time. Even with their«Sales» and«Add ons», the mattress I got at HassleLess was $ 800 cheaper than what I found elsewhere. I really appreciated not having ANY salesperson bothering me while I laid in bed, testing my future mattress. When I picked the mattress I liked, it was a simple phone call to set up the delivery and payment and I was walking out the door 20 minutes after walking in! So simple. No time wasted. The delivery was incredible as well! They were running late, but called to keep me informed as to where they were and how long they thought it would take. I was not busy that day, so I was not annoyed. They brought it all in, set it up, had me sign for it, asked if there was anything else they could do, and left. I most likely will not need a mattress anytime soon, but I will for sure be recommending this place to ANYONE who speaks to me about wanting a new mattress for themselves.
Jolynn B.
Évaluation du lieu : 5 Milwaukee, WI
We went to a larger furniture store, and I have to admit it was awkward lying down, rolling over, moving from bed to bed trying to make up our mind on what was comfortable, all while being stared at by a salesperson eating pretzels. We took a shot at Hassless Mattress not knowing what to expect. The first time we went in, we gravitated toward a Serta hybrid mattress; however, I am a very indecisive person and we left without making a purchase. Two weeks later after FINALLY being tired of our dog hogging the bed, we made a second trip back to the store and confirmed the Serta hybrid mattress was the one. And it came in over $ 1000 less than the furniture store we originally went to! The mattress was delivered within just a few days by two very professional gentlemen. They cleaned up after themselves, and I love that they took away the old mattress. Many places will not so this was a huge bonus for us not to have to rent a truck and haul the old mattress to the city dump or pay for the city to come pick it up. Overall, it was easy peasy! I would definitely recommend it if you are looking for a truly hasslefree experience.
Ally R.
Évaluation du lieu : 4 Milwaukee, WI
We stopped in today after throwing out my back while 7 months pregnant. Our mattress was my husband’s in the old bachelor pad and is in desperate need to be replaced. I was pleasantly surprised with the cleanliness of the store, and the selection. They carry name brands like Serta and Tempurpedic in addition to less known brands. I love the concept of no sales people, as we came to Hassless after a strange experience at another local store. My toddler loved running through the store like an animal… thank goodness they weren’t busy. My only suggestion would be to post«instructions» of some kind? I see another review on Unilocal saying I could order through the kiosk in the store. The computer appeared to be locked when I was there, so I’m not sure that’d be an option, but it would have been cool(no offense to the gentleman on the TV offering me his phone number to order, I’m just weird and socially awkward) to order online. If that’s a choice, please put it somewhere! Chances are, we will be back to order. I like the fact they have free delivery and haul away(I’ve been surprised how many local stores DON’T) and the prices are right. Put this on your list if you’re in the market for a new bed!
Corey L.
Évaluation du lieu : 5 Wind Lake, WI
The concept of an employee-free mattress store appealed to me. My old mattress had slowly turned into something akin a horrible Puritan device designed to extract confessions from witches, and it needed replacement. Driving to the store I wondered how an employee-free store could operate. Who would answer questions? How could they accomplish loss prevention? At the time, the answer seemed obvious; robots. These shiny, cheery, roving bipedal human-like machines could accomplish these tasks. Their algorithms would equip them to answer a multitude of questions from curious shoppers. As a parked, I saw the exterior of the store looked well-kept, the walks free from ice and snow. Surely this indicated the adaptable robots were capable of wielding shovels if necessary. Upon entering, I was delighted to see a very clean and meticulously-arranged rectangular showroom of many mattresses. I was immediately struck by the large variety of quality mattresses at affordable prices. I was the only sentient being in the entire place. What’s more, I saw no robots. My suspicion stirred as a walked, wondering why the robot greeters had not yet approached me. Instead there was a computer and television stationed on the wall of the showroom. The TV played a video of a young man talking about the store, and the computer had an easy interface to allow ordering. Perhaps that job was better done by customers than having the robots take orders though voice recognition. Still, no sign of any robots– not so much as a nanobot. But if the robots didn’t serve as greeters or as clerks, what was their purpose? It dawned on me that they must be equipped as loss prevention robots, preventing people from tucking a mattress under their arms as they left. I hoped they didn’t think I was up to no good. These machines would surely be made with brushed titanium armor and red electric eyes. I looked at a wide variety of attractive mattresses with descriptive options and prices displayed at the foot of each. As I tested a soft cloud of a Beautyrest mattress, I examined the walls of showroom. Positioned prominently about I saw signs displaying a phone number for questions and a few security cameras. Still, no sign of robots. Were the security bots checking their weapon systems and training them on me from a hidden vantage point? I jerked my head and turned quickly to check if one was approaching from behind, but there was nothing there. I shopped for 30 minutes and found a great mattress priced where I could afford it. I was delighted, and I placed the order in just a few minutes on the computer. It was very easy. I left having never laid my eyes on any robot employee. The mattress arrived as scheduled, delivered to my home by humans(or very sophisticated robots with human skin).
Stephanie R.
Évaluation du lieu : 4 Beerline B, Milwaukee, WI
I heard about this business concept on the news or something, mattress stores with no employees, and you can try the mattresses out without salespeople pressuring you. Theoretically with no salespeople the prices are lower. We stopped by this location and I was surprised that six other customers visited the store while we were there. Everyone was laying down and trying out various mattress with reckless abandon. From the store you can order online at a kiosk or call the 800 number. There’s a 100 day exchange if you end up being dissatisfied. One couple in the store told us they had picked out one mattress and after 50 days felt like maybe it was too soft and were back in to pick out a replacement. We didn’t decide to buy yet, but I will certainly keep Hassless Mattress on my list.