Scooters Chicken

If I could give NO stars I would! We went through the drive this evening and were informed they no longer serve chicken on a bone … Seriously are you kidding me??? So we placed an order, then we were asked to pull forward to wait for our order… we were the only ones there… why did we have to pull forward??? So we get home and more than half the order was missing!!! Husband called… oh yeah I forgot to bring the rest out to you… what do you want us to do about it… um fix it!!! BTW the chicken tenders tasted like over cooked rubber!!! On a good point the onion rings and mashed potatoes with gravy were good… guess we will not be visiting Scooters again!

This place has dropped in consistency since it first opened. I like that there’s finally a chicken place that could potentially give Popeyes a run for their money, but it was a lot better when it first opened, now it seems like the place is in a perpetual need of a resupply with some items unavailable constantly. I will say this though, when they want to they can shine better than any other fried chicken place, the sides are much better than what you can get and I love that they offer the biscuits glazed with honey.
I’m not sure what the best time of day to go here is, but if you get there and they have to drop your order fresh, chances are you’ll enjoy it.

Great Chicken. Leaves others in the dust.

Well, this was an interesting experience.
The family and I needed to grab a quick meal before going to a NOLA Voodoo game. We figured we would try Scooters, as the westbank-​born boyfriend had enjoyed it in the past. He claimed it was «like Popeyes but the spicy chicken is spicier and they have more sides.»
It was an accurate assessment, I suppose. I ordered chicken fingers with «yumbalaya» as my side, with buffalo sauce. The boyfriend got a 4pc chicken meal with red beans and rice. For the baby, we got a kids meal with a chicken finger and mac and cheese.
After waiting about 10 – 15 mins for our food, I expected something hot, fresh, and delicious. Not so much. It wasn’t even correct, but we were on a time constraint and I didn’t want to make a scene. The baby’s chicken finger came out as a drumstick (the only hot item). The boyfriend received chicken fingers instead of his requested chicken pieces (I gave him the drumstick in exhchange for a finger). Mine was right, but no buffalo sauce. All of the chicken fingers were lukewarm at best and felt as if they had been sitting under a heat lamp for hours. The «yumbalaya» was lacking in Yum, as some of the rice was undercooked. The kid’s mac and cheese tasted more like butter than cheese. with a pool of butter at the bottom of the styrofoam cup. At least the spicy («extreme») chicken was kind of spicy.
Overall, a subpar meal — even for a fast food joint. I don’t know that I would return. I mean, it was dinner time on a Friday, so I guess I expected a bit of a wait (even with a whole 0 people ahead of us in line), but the food wasn’t worth the time it took to presumably cook it.
I would typically give this kind of experience a 1-​star review. However, I didn’t bother approaching anyone to fix the order, due to time constraints. I’ll give them the benefit of the doubt and assume it would have been corrected, and bump this up to 2 stars.

Some might say my first mistake was getting fish at a chicken joint. Well, who asked?
So, I went and I was in the mood for catfish. I got the catfish, and well… there was a good amount of it and the pieces were nice and thick. The problem was… well…see, it’s a chicken place. They fry their chicken in the oil and then they fry their fish in the oil. Then the fish tastes like chicken. I guess if they called it «chicken fried fish» I would have given them three stars.
This is what I get for being adventurous.