I don’t like this location. Poor and slow service. It just wasn’t a pleasant experience. I won’t come to this one again.
Henrietta M.
Évaluation du lieu : 5 Virginia Beach, VA
Had lunch there yesterday with a friend and the service, food and atmosphere was top notch. The menu has changed and the new food items are delicious. I had a sizzling chicken and shrimp meal with potatoes and onions. Normally I have the grilled Thai shrimp salad… but I switched up yesterday. Applebee’s. You got it right. Love this place!!!
Jasmine L.
Évaluation du lieu : 3 Hampton, VA
It took, to me, five minutes for someone to acknowledge my presence while waiting awkwardly at the hostess stand. Lisa, a server, who was very busy, still had time to greet me, assure me someone would be with me shortly and acknowledged the first touch point in customer service. As a result, I requested to be seated in her section because she knew that first impressions starts at the door and she knew the significance of this. Lisa was very attentive and sincerely asked about how my day was. I explained that I needed to do my homework, but was in need of a beer. Her understanding was irreplaceable and understood the significance of not being interrupted in a routine manner. You can tell who cares about service and Lisa demonstrates the principles of providing exceptional customer service. Thank you, Gerry, for keeping your great employees and giving us the opportunity to have a great Applebee’s experience. As we all know, we don’t go to a restaurant for the food, but for the service. The food was mediocre, but the service saved the day. Great job, Lisa!!!
Ruth J.
Évaluation du lieu : 2 Newport News, VA
The drinks water down the buffalo wings look dried and taste old. the only thing I enjoyed was the triple chocolate milk down. my main course came way before my appetizers not a fan of this Applebee’s at all
Bongo B.
Évaluation du lieu : 1 Germantown, MD
Just left after sitting 22 minutes with no server coming to the table. I gave up. Went down the street to Hooters. Server was at my table in less than 30 seconds. Hooters is not my favorite place BUT you do get service in a timely manner. Note to Applebee’s: it’s not just about the food, it’s also about the service which your restaurant obviously doesn’t get. How you stay in business is beyond me.
Lake J.
Évaluation du lieu : 5 Arlington, VA
Stopped in Hampton on the way to OBX… In search of a restaurant with s few cold ones… Found Applebys… Slow start once seated, but Karl was a fantastic server… Even noticing when my partner needed a plate without being asked. Redemption of a server… Wings and green bean apps were awesome as was the fajita roll up and 4 cheese Mac n cheese with chicken tenders. Beer was cold & service stellar! Thanks Karl! Don’t miss this Applebys…
Zac C.
Évaluation du lieu : 1 Hill AFB, UT
One of the times you only give a star because Unilocal forces you to. This should be called Crapplebee’s.my wife had to ask for a drink 3 times and the guy still only came back with my lemonade and told her he forgot what she ordered. Joel was our waiter and he literally worked slower than two snails having sex. Garbage. He gave me the smallest order of fries I have ever seen then I asked for more since they were bottomless fries and he brought me the wrong thing only after we asked for the check because we had waited 30mins. and an additional 20 for sauce. My sandwich was dry, not to mention dealing with hearing unprofessional waitresses yelling at each other refusing to clean tables. What type of place is this seriously?
Kimberly C.
Évaluation du lieu : 1 Norfolk, VA
Was so unhappy my husband ordered food and the portion size they gave us was something I serve at home, when we eat out we expect to get more than we pay for, then our waitress only showed up at our table 3 times. When I ordered churros and my husband ordered an appetizer due to not given a lot of food we waited 10 min for her to bring his appetizer but last min tells me they ran out of churros if she had told us before bringing us the appetizer we wouldn’t had got anything extra. Right before we paid she asked for my ID for my credit card NEVER had I ever been asked for my ID for my credit card at a restaurant before!!!
Diane B.
Évaluation du lieu : 1 Alameda, CA
We are now on our 6th glass… the previous 5 glasses were filthy. Caked-on food on the outside and stuff floating in my water. After the 4th glass, I’m not sure I even want another glass from the kitchen. We received our appetizer plates and only 1 didn’t have disgusting dried food on it. That pretty much was it for me. Called the manager over and let him know about the dirty dishes and told him we would be leaving. I didn’t think I could stomach food from that kitchen. I think they have some very serious sanitary issues that need to be addressed. My son has a life threatening illness and I shudder to think he might be exposed to disease due to their lack of cleanliness. Will not return there EVER again. Only giving it 1 star because I had to.
Monique G.
Évaluation du lieu : 1 Hampton, VA
Worst Applebee’s ever cold food no forks or knifes take 15 mins for drinks never go here
Chaka G.
Évaluation du lieu : 1 Vienna, VA
This location has really gone down hill! Took a while to get service, glasses dirty(inside and out) and waitresses nails screamed dirty! The last time we ate here my daughter got sick but thought we would give them a second chance… decided to leave before the meal came out!
Hannah G.
Évaluation du lieu : 1 Ewa Beach, HI
By far the absolute worst Applebee’s I’ve ever been to INMYLIFE. Randomly stopped by on our way home and I don’t even know where to start with my review. The most ghetto restaurant I’ve EVER been to. Our waitress wouldn’t even know what tact was if it smacked her in the face. The table next to us sat two EMPLOYEES(not even sure if they were on break) flirting, touching, giggling and almost kissing. The bartender kept asking people«what can I getchu boo». Ugh so much no. Our waitress, quite frankly, didn’t give a shit about her job. Very pushy on getting us to order. We have 3 young kids I told you I needed a minute. I’m pretty sure she times a minute then came back. One lady(if you want to call her that) pulled out a pocket mirror and made kissy lips, messed with her fake ass weave and ignored everyone around her. Our waitress had acrylic nails at least an inch long and HOTPINK lipstick on. GOANYWHEREELSEBUTHERE. besides the service the food was disgusting and greasy and I would’ve rather gone to Burger King across the street.
Joshua T.
Évaluation du lieu : 1 Pinole, CA
Bad location. I didn’t feel safe inside. Bad service. Even worst customers. In summary, don’t go here. Worst Applebee’s I’ve ever been to.
Aaron F.
Évaluation du lieu : 1 Williamsburg, VA
I’m too nice. I gave this particular Applebee’s restaurant 3 chances before going this route. I don’t know if the staff is getting worked to death or if there’s something in the water, but the service ALLTHREETIMES **STUNK**. The first time, my waitress introduced herself and took my and my wife’s drink order, only to bring the drinks almost 10 minutes later, took our orders, and then we never saw her again. The food was good, though. The second time, we were asked to switch tables so another waitress could accommodate a larger group of people who appeared to be friends, possibly family of hers. We were placed almost directly under an AC vent. Another 10 minutes went by when the waiter realized we were in his section. This LAST time, we were seated immediately, made our drink order, the waitress even made nice and cracked jokes with my daughter, and she, too, ended up seating a group of people behind us(WHOMSHEKNEW), and spent much of her time socializing with them. In fact, THEY got their food before WE did, and we were there 10 minutes before they showed up! I’ll give it to the hostess though. I wish I could remember her name. She is a bubbly, polite, and concerned African-American girl who has mastered the art of reading body language. She, EACHVISIT, came to check on us when she realized we were waiting to be served. The first and third times I actually reached out to her for help when no one else would. Promote her. She’s the ONLY one who knows what she’s doing. As for the restaurant as a whole? The food is good, as long as you can get someone to take 2 minutes out of their busy schedule to take the order.
Rick L.
Évaluation du lieu : 1 Arlington, VA
Wow — I am on vacation in the area so I stop here for lunch; but because of the reviews I chose to go somewhere else to eat.
Dennis R.
Évaluation du lieu : 2 Newport News, VA
Good. Bad. Ugly. Had to ask for forks/knives/spoons/napkins after our appetizers arrived. Maybe they are optional. My food was a mix of hot and tasty, and warm and tasty. About average for Applebee’s. Large, very loud group at nearby table(who seemed to think that A] They were at the movies, and B] The entire place needed to hear their opinion about the Martin case/Stand Your Ground laws). Could not enjoy our meal, and engage in table talk, with the caterwauling next to us. Wait staff made no effort to quiet them down. So-So food. Poor service, and un-enjoyable atmosphere. Maybe your mileage may vary. I certainly would hope so. @Removeyourhat
Vance S.
Évaluation du lieu : 2 Hampton, VA
After a disaster at the local Chili’s, we went to Applebee’s Service was good, food was OK and the prices are reasonable. The only problem was cleanness. Table and chairs/booth had a sticky film on it. This ressturant is «tight» I mean I fill like people are stepping over each other. The tables are so close that I could baring hear my family talking at my table because of the table behind me that was so close.
Stephanie T.
Évaluation du lieu : 1 Portsmouth, VA
The most hood restaurant I have ever been to in my life. This location is THEWORST by far of any Applebee’s I have ever been to. After about 10 o’clock the crowd can be a little rough so I would suggest ordering take-out if you can get them to answer the telephone to actually place the order. I attempted to place a call in to-go order several times before I just gave up. The first time I called the phone rang for over 2 minutes and no one ever bothered to pick up the phone. The second time I called someone picked up the phone then immediately hung it up. The third time I called again it rang and rang for over 2 minutes. Not even 2 for $ 20 is worth putting up with Applebee’s antics. The crowd is suspect, the service is sketchy and the food is just O.K. I’d rather go to a fast food restaurant before going back to this location.
Hollywood H.
Évaluation du lieu : 1 Richmond, VA
When did Applebee’s become a nightclub? The loud hip hop/top 40 music seems out of place for the daytime crowd that is older and mostly 30+ years in age. I thought Applebee’s was a family friendly restaurant and not a 20 something club. The food is basic and uninspiring and the bartender behind the bar is so busy that you have to flag him to get his attention. This is without a doubt the worst Applebee’s I have ever been to.
Alice L.
Évaluation du lieu : 2 Forest Hills, NY
I though this place was pretty ghetto because they had a bunch of people outside begging for money but inside the staff is incredibly nice and friendly. They give you updates on food and drink orders. Fiesta Chicken Chopped Salad Chopped lettuce tossed with black bean corn salsa, roasted red peppers & onions, tortilla strips, white cheddar and spicy jalapeño dressing, mounded nicely with chimichurri-glazed grilled chicken. It was Good! But I found a HUGE lettuce«butt» as my friends called it, was in my salad. I’m talking 3x4inches here, not a tiny clump. It was probably ¼ of my salad. The $ 3 mixed drinks were eh, but that’s to be expected. Pomegranate Iced Tea, Mmm!