Michaels

I always go to this Michaels to get baking supplies. They have a great selection and helpful staff. They tend to move stuff around a lot, but that is fine with me, the folks that work here are always happy to WALK me to whatever I am
looking for. I have the app so I always have a 40% off coupon when I need it!

Came here to have a gift framed and who knew that framing could be so pricey? Never fear; I had the pleasure of working with Nathalie who was very patient with me and showed me many options to make my frame selection appealing yet affordable. They even have equipment that can take an image and show you how your item will look with the particular frame you select.
The store was clean and organized and I was greeted immediately when I walked in. After paying for my purchase in the framing department, I received coupons for various amounts but not are applicable to framing items. I did however find a photo storage box so that I can better store pictures instead of having them in random places. The young lady who was greeting that day was kind enough to assist me with items that were high on the shelves when her lazy co-​worker was hoping that I wouldn’t ask her to do her job. Using the coupons I saved over 50% on the photo storage box and I now know why some of my Unilocal friends visit Michael’s.
The employees were busy stocking the shelves with seasonal items and it seems like you can definitely find something that’ll keep idle hands busy here. I’m anxious to give feedback on the quality of their framing services. I can see myself coming back here for cookie cutters and the cake decorating classes they offer.

Its no secret but im a little bit of a craft addict. I have spent my fare share of time in and out of craft stores. The only things I need are supplies, inspiration and knowledgable staff. I know for most Michaels (and this one is no different) that im not going to get seasoned crafters working there so I tend to not ask them questions about the projects im working on, but it would be nice if they were helpful in finding things. Im often ignored by the workers or have to search high and low around the store to find things.
As far as store layout, they have recently changed things around and it makes it really hard to find anything I need. I haven’t yet given the classes a try but if the sales people are any indication of what the teachers are like, I’ll continue to steer clear.

First time here and while I’m used to see all they carry, their customer service is disappointing. I had a question and there was a lady in the back at the frame department. She’s looking at me like what do you need. Ugh.
She kind of answered my question and left me there, walking away.
The cashier wasn’t any better. When I go to a store and I feel like «get me outta here now» I usually don’t return. I see there’s another location in Columbia with better reviews. It will probably be my next stop.

I had an awful experience in your Ann Arundel maryland store location today. Due to you ridiculous 1 coupon per day restrictions I will be shopping at Jo Anns and Hobby Lobby. Next time you restrict customers make sure you are in line with your competitors… which you are not.

This store is decent. It looks like any other Michaels. Unfortunately, I made the mistake of asking for help in finding a few items for a specific project. No one knew if they had it, what it was, or where it might be. I asked for alternative suggestions, and they simply shrugged their shoulders. Seriously, I was just trying to make stickers… Finally they paged someone who had been working there for more than a week and said all of that stuff was no longer ordered. There were label makers, but no label paper anymore so the makers were useless.
I’m not a super artsy/​crafty type of a person, which is why I drove out to a store to ask for advice rather than just order online. Without the assistance these stores claim they can provide, they will shrivel up and go out of business. I ended up ordering everything online for ¹⁄₃ of the price, and ¼ of the time.

Once again the custom framing department has done it again and exceeded my expectations! Can’t wait to pick up my new artwork!

Great place to find items for kids school projects! Got a bunch of stuff that were 50% Off.

Best times to shop at Michael’s:
It’s not like you ever NEED anything at this store! So I check the flyers and clip the coupons and hit all the sales.
Silk flowers– 40% off. Yes please! Hey, I have real flowers in my house too. I just like these because they last through the winter, all my vacations and give me love I can handle for the one solid price.
Frames — 50% off. Why buy full price? Ross or Michaels. Done. Presents? Done.
Baskets — On sale? yessssss.
Thank gawd I don’t scrapbook anymore. I just skip those aisles but they always have sales. And I would love to have an entire wall of ribbons. They are so pretty and make presents nice and fancy.