Starbucks

Needed a quick coffee fix. Got my coffee and a ham and cheese fold over and left. Half way through eating it I noticed a green spot on the cheese part of my pastry. Hoping it was just burnt I checked closely and it’s mold. whyyyyyyyyy!!! Then I ended up checking the rest of the pastry and the cheese is covered with tiny little spots of mold. I would go here for the coffee if I’m at the mall but I’ll lay off the fold overs or at least inspect it before eating it.

When there is a Starbucks around how can you not live there? The aroma is enough to make you become a squatter for life. I love the biggest triple shot latte they have. Free wifi, I’m good.

Located Inside The Sunset Station Hotel, Starbucks Is Easily Accessed From Marks Road. When Facing The Hotel Tower, Park On The Right Hand Side Of The Tower, Closest To That Entrance. Starbucks Is 50ft To The Right Once Inside. Hardly Any Lines. I Would Give This Place 5 Stars. But, The Staff Have No Sense Of Urgency. Don’t Get Me Wrong, They’re Nice And All… My Great Grandmother Makes Coffee Faster. And She’s Dead! That’s All…

Two stars. One because our drinks were good, but customer service stinks. They wouldn’t provide a 3 inch refill to my iced coffee, which I asked for because they filled it with too much ice.

Staff is not pleasant. Cashier would not provide free refill despite gold card status. Will not return.

MAKING A KILLING
This second floor SB that is no bigger than a Large U– Haul truck in the Galleria Mall (which I describe as an indoor flea market) has five baristas behind the counter while the shop has barely enough seating capacity for a dozen and half beverage drinkers. This afternoon Yu-​go wanted to try their Starbucks Refresher Very Berry Hibiscus. Our nail salon friends are always sipping on this rose red concoction and saying how tasty it is. Well, now I appreciate their addiction. The more you drink this rose red solution, the more thirsty you become … except there’s no buzz. LoL

Two stars because the drinks are amazing, but the customer service here is horrible. No please, thank you, smile, your welcome, manners for that matter. Sal is whom took my order. He didn’t even make eye contact.

I have a love hate relationship with Starbucks, the only reason I put a 4 star is because I still go there all the time because of the convenience.
I always order a caramel frappachino or a Valencia orange. The caramel one has probably thousands of calories but let me tell you before work it gets you to move! So buy some for your associates hahaha
The Valencia orange is very refreshing and I drink when I’m feeling over worked or want to have something hydrating. It’s probably the opposite effect but I don’t feel like it is? Meh
One last thing, the staff it is either hit or miss! They are super friendly or hate there job, I find the am team to be better than the pm team, so I try not to go after 2 even though that’s when they have most of there promotions.

My friend and I went on our 15 minute break to grab a cup a coffee. We went through the drive thru and ordered a grande white mocha latte and a grande tiramisu latte. We saw the window cashier flirting with the two girls in front of us, trying to hand them something then quickly pulling his hand away, etc The girls proceeded to dance in the car and have fun with him. When we pulled up we were already 10 minutes into our break and they were the only ones in front of us. The worst part, is the guy got our order wrong. He gave me a carmel flan instead. I told him it wasnt what I ordered, he offered to remake the drink, but it would have made us late to work from our break. We just took the drinks after paying and left. If he wouldnt have spent so much time messing around with the girls in front of us and actually paying attention to all his clients this could have easily been avoided and them receiving 5 stars. Back to Coffee Bean we go.

I was so pleased with this location of Starbucks. I was wandering through the mall and needed a boost. The location is easy to find… just follow the sweet smell of greatness! There were a few people ahead of me in line but it moved quite quickly!
The customer service was absolutely fabulous here. The associate taking my order was very pleasant and cheery! It’s always nice to be treated like a valued customer. It was probably the quickest I had every received my order and it was correct! I think these employees need to teach some of the other locations how to do it.
Without a doubt I would stop here again. Great employees make all of the difference!

Busiest starbucks that I have ever been to. Drinks were done correctly, but they only give out tall (the smallest) for an ice water… Even though we spent over $ 10 on drinks. One of their rules I guess.

store has me driving out if my way to attend this one. fast, friendly service. plain an simple.

Never a bad moment at ANY Starbucks

There’s not much I can say about Starbucks that you dont already know. But one thing I can say about this specific location is that there always fast and super freindly.

Opens at 7am Mon — Sat, 9am on Sun.
This Starbucks is busy when the Galleria opens, but before the mall opens, it is nice and peaceful. Mall walkers and mall employees are the first customers of the day, which makes for a less hectic experience here. The Pike is always a solid choice and I don’t see a bold brewed here too often, but the baristas are always willing to do a special pour over of bold drip on request.

Expensive coffee!
Yet this Starbucks in the mall is relaxing
1. Good efficient service
2. Quick lines and plenty of chairs!
Can’t beat this place for a relaxing time! Having a Starbucks in the Galleria Mall is great!

There are two locations where Unilocal shows this Starbucks to be located. Actually there are half a dozen in this area.
Location 1: 1300 W. Sunset is in level two of the Galleria Mall near Macys.
Location 2: 661Marks Street in SunMark Plaza [ features Best Buy, Petco, and JoAnne Fabrics] near the Panera Bread pad.
Location 1: When I visit the Galleria Mall, I usually make this Starbucks a customary stop. The majority of the time, it is engrossed with people. Due to good management, the lines move fast. For a regional mall location, the busy baristas are personable. I have never had difficulty finding a table. And if the tables were occupied, I’d walk a few feet to the food court. I find the mall location ideal for people watching. Finally a major luxury of this Starbucks is their own rest room. It would be a major inconvenience to have to pick up my belongings, schwep over to the food court rest room and hope that there is an available table when I return.
Location 2: In my beginning Unilocaling days, I reviewed it. For the record all of the previous Unilocal reviews for 1300 Sunset Road are reviews for 661 Marks Street. In my opinion [IMO] this is a smaller yet busy Starbucks. A good amount of activity, is cars cuing up for the drive thru. IMO, the drive thru is poorly laid out, causing a line, and some drivers oblivious of where the cue starts, or trying to cut in. The location is in the heart of the Henderson retail belt. It is convenient for people like me that shop in the area. My issue is getting onto northbound Marks Street– a nightmare. In true fashion to the majority of Starbucks, I hold the customer service in high esteem.

Most days, I love this location. It is on my way to work (so close to freeway). I have a «gold card» so every 15^th drink is free. Staff is smiling and chatty in a good way that is not over done.
Never had a problem getting my drink right until December 23 in the afternoon (I usually head there in the am). I asked if they still had the salted caramel mocha frappuccino. It’s not the outside menu and my life would not have been over if she said no. The girl asked me what I said and I repeated it. She said yes and told me I would get my total at the window. I get to the window and she hands me a frappuccino with nothing over the whip cream, so I know it’s not the right drink. I inform her that it’s the wrong drink and she instantly takes it away to make me a new one.
Well, at this point, I have been in line for over 15 minutes and there are easily 4 cars beyond me (I couldn’t see if there were more). I wave to her and tell her that I will take it, I don’t care. I also asked her what she thought I said. Apparently, she thought I asked if they still had the «classic mocha frappuccino.» She handed me the right drink and I drove away.
Honestly, I don’t know if she was new, holiday staff or what, but the only thing that kept me from saying how stupid would I be to ask if they still have a class mocha frappuccino was my thought that it would not help me to be mean. Happy Christmas thoughts! Everyone was driving like they lost their minds.
I hope that was a crazy, one time event. If you think that there is something nonsensical coming out of my mouth, please ask me what I said one more time or repeat what you think I said back to me. Don’t assume I’m an idiot asking if you have your most popular drink (that is clearly on the menu).

The coffee is over rated.

Ok… this must be the millionth Starbucks I have reviewed. I seriously think that I need to decrease my caffeine consumption.
This is one of the Starbucks that I frequent in my neighborhood. The staff here is always friendly and they are right next to a Harvest Bread soooo… that’s always a good thing.
I also like this Starbucks for its interior. It always gets good sun and is a great place to catch a morning coffee while relaxing, or in my case, on a mad dash to work in need of a pick me up.
Only advice I would give is to get a gift card, register it and use it to pay. Pretty quickly you will get all your add ins for free and get special offers and free drinks (if you drink as much as me you even get a gold card with your name on it, and its not as hard as you think to get it)
So, fancy a $ 6 cup of coffee with the calories to support a small childs metabolism, then hurry down to the Starbucks near you, since they are all pretty much the same! :)