Thomas Auto Sales

DO NOT GO HERE!
We were helped by a man named Will. He was a snake in the grass salesman. He got our money and before finishing up with our paper work her left us sitting there so he could make more money by helping someone else. Then he got us our paperwork and said we were good to go just to end up calling me saying we had to come back to get more paperwork that he had forgotten to give us.
As soon as I got my car home the CHECK ENGINE LIGHT came on. So as soon as that happen I decided to check the ad again to see if I had missed something being wrong with the vehicle in the ad. The ad had so many lies. It said that it was a NON SMOKING vehicle and yet there are two burn holes in both the driver and passenger seat. it said it had a radio with AM/​FM/​CD. The car had no antenna so the radio didn’t work and the CD player stole my CD and wont play it.
I had Will call me a few days later with a number to call for financing. My husband worked all that day and hadn’t had a chance to call. The next day Will called me yelling at me making threats. Saying if my husband didnt call right that instant that I could just bring the car back.
I brought the car back. I wasn’t going to be harassed by them. The audacity they had as we brought it back was insane! They were very rude and got in my husband’s face and wouldnt allow him to speak as my husband was trying to explain why we were no longer doing business with them cause of their awful costumer service.
Dont waste your time with this place. They don’t deserve your business.

146,000 miles and the tranny and engine have had to be replaced, not to mention the numerous other parts. I purchased it at 125k for 8000 Thomas auto sales is not the place to buy a car from.

After my car was totaled in a terrible accident, I spent weeks of looking for a car and at Thomas, I finally thought I found one I was comfortable with.
We agreed on a price, a way to get my rental car back to Enterprise, and that the headlight would be fixed before I drove off (obvi). I filled out most of the paperwork and loan info. I moved all of my belongings from my rental into the new car with the help of one of the sales reps. I called my friends who were about to land at PDX to tell them I could come pick them up. I committed to hauling stuff around for work over the weekend in my new SUV.
Then, after hours of work (and driving, I drove an hour to get there) The sales dudes took it all back and told me that they needed to raise the price a thousand dollars because they realized that they were «losing money» or they wouldn’t give it to me. They actually seemed to think that since I moved all my stuff and was exhausted and had been through so much that I would just agree to pay more before signing the final docs and driving away.
It was humiliating AND I’m paying for my rental car for at least another day. I was treated like the biggest SUCKER alive and I drove home (in my rental car) in tears.

Despite what others are saying, I had a great experience with purchasing a car for my son yesterday. I found the car on
and sent an inquiry on the car. Within 30 minutes Ronnie called me and we were able to discuss the carfax and agree on a price over the phone.
I went over at lunch and took a look/​drive and agreed to the purchase. I left them with my approval letter from my credit union and then was able to go back after work and pick up the car. All the paperwork was ready and Ronnie even followed me home with the car and then I drove him back so I did not have to figure another way to get it.
I found him very professional and the process to be equally as good as any process I have had with all types of dealers weather it be Lexus, Jeep, BMW or the other new car purchases I have made.
People complaining about the car? You are buying a used car that the dealer bought at auction, they did not intentionally sell you a bad car! get the Carfax, call dealers/​repair shops that did any work on the car and buy and extended warranty. A used car dealership has no obligation or way to know if something is close to failing on a car.

The sales person who helped my mother in law & me was nice… at first. In a nutshell my experience was horrible. Once I ran my credit and got approved I quickly changed my mind after thinking about it twice, it was a way overpriced car with a couple of body Dents, cloth interior was dirty & stereo wasn’t working. Once I said no to the sales person he called me out saying some unprofessional things. I was offended by what he had said and well I’m not one to stay quiet. I told his other co-​workers that what he had done was highly unprofessional and it was no way to run a business. I work in sales myself and I’m not always going to lock down every customer I get it just how it works, but you don’t see me throwing a tantrum because I loose a sale. I rate his performance and professionalism a big fat 0!

Overpriced junk. Sold me a car and lied about the trade in policy. Now the car has a blown motor and is a junk in my driveway that I still make a monthly payment on. Avoid this business at all costs.

There are two Thomas Auto Sales listings, so I’m posting this on both…
NOTE: Some reviews caution you to get any agreements in writing, you should ALWAYS get your agreements in writing.
I had my heart set on a car that is apparently impossible to find with a clean title in Oregon. You guys must be driving like maniacs. Anyway, I am not an easy sale, but I needed some help figuring out other cars I’d be interested in, since I had very specific wants. I’ll admit it, I’m a stuck up car buyer. If I don’t get what I want, I don’t get it at all.
So I meet «Maverick» at Thomas Auto Sales and lay it all out. I tell him my credit isn’t perfect, I have X amount down payment, and gave him my list of what I’m looking for in a vehicle. After making the rounds around the lot, I still wasn’t impressed by anything, but the prices did seem fair, so I kept looking around.
Then, I saw a 2011 Toyota Camry. We talked about it, I sat in it, I argued with myself about getting a «Mommy car» and called my boyfriend for his input. I wasn’t ready to get something so practical, but it is a really nice, clean car, so I drove it.
As I considered the car, I did some research, asked for the Carfax and kbb value (which they were happy to provide) and did a little glancing at the car for any red flags. The car checked out.
As for the matter of my credit, it wasn’t easy to get me approved and I knew it wasn’t going to be. But they did it. I have a payment I can afford and a beautiful new car that I couldn’t be happier with. They even set me up with someone to tint the windows (at my request). I might add that the window tinting guy has excellent reviews too.
I highly recommend taking a look at what Thomas Auto Sales has to offer. Ask for Maverick, he’s a laid back, confident guy, and good company too.
The bottom line here folks, if you’re honest and upfront with them, they are with you. Be realistic in your expectations, do your homework, and you won’t be disappointed. Years down the road when I’m ready to buy another car, I’ll go back to them. In the meantime, I’ll be sending them business.
The only thing I can add to this, is that I feel like I did get a bit of the «girl» treatment. This wasn’t entirely unexpected from a car lot, but know that it could happen. Maverick did show me a few basic things to look at when buying a car (which I trust to be accurate, since my Father confirmed these tips). So I feel like they do genuinely care about their customers.
I don’t feel like I was swindled, but I do wish I had my boyfriend there to ask the things I didn’t think of, just for peace of mind. My honey has looked over the car though, and things still look good, so overall, still very happy with the experience and the purchase. Watch for my review after the window tint is done!

Avoid this place at all cost!
You will be lied to and take advantage of!
Barney, Rodney and Tom are all a bunch of crooks!

Thomas auto sales is awesome! They worked with me to get the car I wanted. They gave me a reasonable price for my trade-​in and even used my home sauna as a down payment. Took about awesome. Friendly! We love Gustavo!

Crappy place bout a car for $ 7k and took it in to trade 8 months later and was offered $ 1,500 they said we gotta make the number work hmm that’s not a good deal for a repeat customer never going back and wouldn’t recommend to anybody!!!(((stay away)))

bad service and horrible cars, if you buy a car, they wont hold responsible for what they sell. everyone in this place is rude, place is garbage!