slow service takes drive thru customer over walk in, waited 5min to order no line when I walked in.
Katrina S.
Évaluation du lieu : 3 Brookfield, IL
I think employees have been nice 9⁄10 times, but messed up my drink probably 4⁄10 times if they’re even the slightest bit busy.
Erik N.
Évaluation du lieu : 3 Bartlett, IL
I stop at this Dunkin’ Donuts often on my way to work. Staff is always friendly. I haven’t ever had bad service here. I would recommend this location if you’re looking for your morning cup of coffee!
Ke R.
Évaluation du lieu : 1 Elgin, IL
It’s a Dunkin Donuts, so you won’t expect remarkable donuts — but you should get good service — and at most DD’s you do. Not here. After placing a simple order, the clerk couldn’t figure out how to ring it up, the prep person burned the toasted bagel, and he last item of the three was forgotten entirely! It took four people to get the order(and they got it wrong) and there were no other customers. I’ve been to this location before, and never had good service, but wrote it off to them ‘having a bad day’/ But after multiple visits, and seeing tat they are all ‘bad days’ I think it’s a matter of they just do not care about service, the customer or the product. There are other DD’s within a few miles, and while hey aren’t as convenient, I’ll go out of my way to avoid this place.