Waited in the drive thru for about 15 mins with only 2 cars ahead of us, would’ve just left but my husband and I were craving Wendy’s and actually drove out of the way to get it. After the wait, there’s a sign that says no cash, eh inconvenient but okay. Ordered 6 spicy nuggets, 6 regular, and a double stack. Received 26 piece severely overcooked and dried out spicy nuggets and no double stack(that we were charged for, but live too far to care enough to go back). Oh yeah and we got really old, overcooked fries.
Cristina G.
Évaluation du lieu : 4 Sierra Vista, AZ
Stopped in to try the bacon portabella melt. It is awesome. Place is clean. Plenty of help tonight. Good experience.
Mike S.
Évaluation du lieu : 1 Lockport, IL
This Wendy’s just reopened after a total remodel. The dining room is absolutely beautiful and the exterior was brought up to date. In the dining room 2 new soda machines were installed. They are the type where you can virtually pour any variety of Coke product. There is a fireplace and comfy seating and TV. However some things did not change. Today I went thru the drive-thru and ordered 2 combo meals and a kids meal. On one of the meals we wanted Diet Dr. Pepper which we had in the dining room just the day before. I was told«we do not have Diet Dr. Pepper». I told them that I just had it there yesterday. She said it is only available in the dining room! What? Apparently they did not upgrade the behind the counter soda dispenser. How hard would it have been for them to pour one from one of the 2 dining room soda machines? Poor customer service. Additionally when I was there yesterday the spicy nuggets were warm but not hot and a bit dry. The baked potato was over held. Today we tried the BBQ pork sandwich and it was OK but the amount of meat was quite small. When you go and have a BBQ sandwich at a real BBQ place the meat is piled on high. We had fries today due to the bad baked potato we had yesterday and they were so salty they were virtually inedible. The pretzel burger my son had was OK but he also felt the fries were extremely salty. The product quality and customer service at this location have always been in question. I had hoped that the remodel would also bring a better quality product and better customer service but it did not happen. Its a shame that so much money was wasted on the remodel because I do not believe people will settle for poor quality food and bad service despite the new look! I won’t anyway.
C L.
Évaluation du lieu : 1 Orland Park, IL
This place use to be great now it’s like they don’t care, food is soggy and old at times I love Wendy’s but I given this homer location so Many chances but it’s just not good always something wrong with the burger or chicken sandwich if some one from Wendy’s reads this I hope you change this problem.
Vanessa L.
Évaluation du lieu : 3 Orland Park, IL
Sometimes this Wendy’s will forget things in the drive thru. Other than that nice friendly service. I’m not one for Wendy’s though. I never really cared for their burgers. They just always kind of made me sick. I do like their chili. The fish sandwich that they promote the hell out of during lent has to be the best fast food fish sandwich I’ve had. It is so good! My new favorite item at Wendy’s is the Asian Chicken Wings! Those are so good! They’re kind of pricey but well worth it.
