KFC

Convenient location and excellent service. Each time I visit this KFC location, the staff here are friendly and accommodating.
Food quality is consistent. Can’t ask for anything more.

Very bad service! !! So many workers walking around and talking story while this one guy ring up orders. I waited for at least 15 minutes. While I was waiting this girl goes up to the other worker and says give me the number 4 meal. They gave it to her for free! If that’s the way it is I want free food. Lol. Pretty sure everyone wants free food too. The guy was cool and nice but these other employees are not. I later on found out that some of those people were supervisor and managers. Wow at least do it some where else not in front of customers.

The worst!!! Ordered a 12 piece and spent 36 $ and only got 10 pieces. I’m not going to put anyone’s name on here because I don’t want you to lose your job but brah learn how to count!!! This just happened about 10 minutes ago and if I wasn’t so far away I would go back and cause a scene

Had gone in to eat dinner and while eating the employees started cleaning up using strong chemicals. My food started to smell like the chemicals and I started to get a mean headache. The restaurant had about 2 more hours until closing time. YES I agree the workers in the eveing are not very friend… I’ve gone during lunch time and it’s totally different workers whom are really nice n friendly.

The current deal now is $ 25 Family fill-​up. Good deal for Oahu. Not the best. Still KFC delicious.

Wow! This KFC Service is soo lousy. I waited about five mins as they counted change behind their counter. Very unfriendly! I left and will never go back

I stopped by KFC to get some dinner. Got the 10 pack of chicken and a large mash n gravy. I will say that the chicken was soo small that it didn’t even fill half of the box. I don’t know what happened to kfc but this will probably be the last time I go there.
Disappointed??? Very much so!

The service here is really not friendly. I don’t suggest or recommend this KFC to anyone. There were bugs everywhere when I came in and the tables and floors were filthy with food remnants and spilled beverage.
Let’s talk about that service though! It was not a busy time in which we came. It was very slow. The lady who was helping us wasn’t really helping us at all. She got our order wrong like 4 times. (I’m sorry if I’m sounding like an a typical white girl.) We frequent this KFC and now we don’t even want to order from this one anymore. She rudely told us that we couldn’t order what we wanted because she didn’t want to tell the cook they were out of that one item.
This is the last time I come here with my family. I wouldn’t want to wish this service nor uncleanliness on anyone.

Small but there is parking and one of the nicest customer service I have had in a very long time. Every time I have been there this young lady is working and I can be a very confusing customer and I ask a lot of questions. She knows her deals and is very smart. I have to find out her name. She is way to talented to work in fast food. And you can’t beat KFC’S coleslaw and chicken. Mmmm I’m getting hungry

Hey, gotta a thing for KFC. It survives and when I order all chicken with a side of coleslaw, brings back memories of childhood.

Not sure if its just this location but the chicken recipe must have changed. I ordered 2 piece orginal. What I got was a nasty tasting chicken. Not sure if it was overly fried making the skin unedible, which the skin in orginal is the best part, what I got was a hard flakey skin that dosnt even taste like the original. I ate my friends cripsy version and was way better then mine. I will try a different kfc and compare there original recipe but at the high price of there chicken not sure I wanna risk it again. Maybe thats why I see more popeyes and jolibees opening up. What happened kfc?

1. VERDICT/​VALUE: In Honolulu’s competitive market for fried chicken (Popeye’s, Zippy’s, Jollibee, Minit Stop, etc.), KFC is in tough and this location needs some help to catch up. You need to like their chicken a lot to come here!
2. FOOD: Thursdays offers 10 pieces of chicken for $ 12.99. This is great value, but it’s only worthwhile if you’re a fan of their cooking.
The grilled chicken was disappointing in that the pieces were small and on this Thursday, had dried up a good amount from sitting under the heat lamp for a while.
The extra crispy chicken was more crispy batter and less chicken — which also was not moist.
Finally, the original recipe was the best-​tasting of the lot, but you’ll need to like the saltiness of the Colonel’s recipe to appreciate it (compared to all of the other competition in town).
3. SERVICE: Hard to fault here, when in this primarily take-​out place, the associate and assistant manager were relatively polite and professional, and opened up a second checkout terminal when there were three people in line.
4. ATMOSPHERE: It’s old, tired, the stainless steel drawers they keep certain ingredients in the kitchen don’t close very well, and so unless you would like to sit in the 90’s, it’s best to order takeout. There are only a few tables anyway, and any group over 4 in size would have difficulty. The parking lot is small and hard to get into, and so it’s almost as if the atmosphere was effective at discouraging potential patrons.

Bad… We came here because my son wanted to eat popcorn chicken and mashed potatoes for his birthday. Got there and no was in line, but the clerk said please wait a few minutes and she disappears. I waited 5 minutes and ordered. She repeated my order and got it right. After I got in the car I noticed that she got the drinks wrong. Then when I got home discovered they gave us the wrong chicken, and didn’t give us the 2 extra mashed potatoes that ordered and paid for! No utensils, condiments or napkins. Lousy service, food was too salty. Make sure you check your order!

Oh, yeah — and watch out for the bait n switch. I ordered stuff including a small extra mash and the woman mumbled something about ‘large size only’ — so I nodded Ok. And she brings me a small mash AND a large mash! Stand your ground if they try it on you, is all I got to say.

Small parking lot. There’s only a few tables in there but I get food to go so it doesn’t bother me. As of this time I’ve been in there maybe 10 to 12x & it’s always been short & fast. The only time I had to wait was when they were out of original recipe & I had to wait 10 minutes.
The employees are usually personable & treat me well when I’m there.
Making a left turn to get on McCully street to get back to Manoa can be insane at times. A lot of cars head up McCully Street to get on the H1 & they don’t give a damn that your trying to cross lanes to head that way. Sometimes your better off making a right & going to Young Street or further down to King Street & using them to get back up to Manoa.

This KFC has excellent customer service. I came in around 630 on Satirday night. They were not busy and I was greeted as soon as I walked in the door.
As soon as I figured out my order the cashier asked if I wanted my order fresh or not. I thought this was strange but asked how long it would take. I decided to wait the 10 minutes for the freshly prepared wings.
When I was waiting, the cashier offered me a complimentary beverage of my choice and a sample of a different flavor wing. Although I declined both they went out of their way to make my wait more comfortable. I saw them do this with other customers as well.
Great service

This place is really terrible. Chicken quality is below standards and customer service sucks.

For what it is, this KFC is one of the few KFC’s standing. This place is on the smaller size thus seating, parking is made to adjusted so yes it is limited. On the flip side I have never had a problem finding parking and I usually take out so seating isn’t a problem for me and the last time I came it didn’t seem like a problem for others. For a fast food place it is relatively clean.
I went here looking for some finger licking fun. Well fun for my taste buds that is.
The latest heart-​stopper, the «Doublicious» which is tender chicken breast with Monterey Jack Cheese, bacon with a delicious sauce sandwich that comes end to end with Hawaiian sweet bread bun.
The fried chicken was as expected of KFC’s Original Recipe. If it was extra crunchy, that would be so finger-​lickin’ awesome. Who cares about the calories — when it comes to this tasty sandwich, go fatty or go home!
Did you know that KFC serves boneless chicken??? Where’s the bone? Did I eat them? It could be a bad trip if you didn’t know. lol

Horrible customer service! Too expensive for the small portions you get! (I remember when the meals we like to order were just a little over $ 6)
MAIRA does not know how to act towards customers. She should be hidden in the back or fired, either one I don’t care. But seriously keeping her up front there will not be good for the company. I will not return here again.

Scene: A meeting of CA (Carnivores Anonymous) somewhere on Oahu.
Norm
Hi, I’m Norm and I am a carnivore.
Other Carnivores
Hi Norm!
Norm
It had been two years since my last visit to KFC, and I was doing really well until last night. I know it’s no excuse, but my kitchen is being renovated, and we can’t cook, and, well, I gave in to my cravings. It was a bit pricey. We got the five piece dinner, which came with biscuits and mashed potatoes. We had to get a side of cole slaw, since the dinner didn’t come with it. The total bill came to a bit over $ 21.
I enjoyed eating the two thighs, cole slaw and mashed potatoes, but the next morning I had to work out extra hard at the Nuuanu YMCA to deal with the extra layer of fat I gained around my belly from one night of KFC binging.
I am still a carnivore, but I’m proud to say that I once again have one day of recovery from KFC. I can’t promise I’ll never go back there again, because it really was pleasant while I was ingesting it. I’ll just say I’m humbled by the experience, and I am back to living one day at a time. Thank you.
Other Carnivores
(Loud Applause) You got it, Norm! One day at a time! It really works if you work it!!!