In my years as a traveling musician, I’ve slept in various beds, on various couches and fold-out mattresses, and in numerous airports. Sometimes after a thirteen hour flight, you’re pleasantly surprised with an amazing bed, a long shower, and the promise of good food. THISISNOTONEOFTHOSETIMES. In my orchestra, we call this place the«Hotel of Broken Dreams,» and with good reason. I usually stay here for six days during a rehearsal and concert cycle in Houston. for comedic value, this place can’t be beat. I mean, you can’t make up something like the family of «escorts» taking turns working the area outside. But from a «oh gosh, am I going to wake up tomorrow morning???» standpoint, this place has some serious issues. The service desk is consistently manned by exceedingly rude individuals with answers to simple questions that run the gamut from«I dunno, go figure it out yourself» to «nuh-uh, I don’t change sheets, you got bedbugs, you change ‘em.» Fun times. On top of that is the host of hotel-mates that always seem to be lurking around whenever my orchestra is there. From the guy who leaves in the morning with a different girl(and whose room was adjacent to mine so I could hear EVERYTHING each night and compare notes on performance) to the woman who staggered in drunk at 7AM, vomited in the elevator, and didn’t tell the staff until a day later, this place is never a dull moment for viewers of the human comedy. Truth be told, I never felt like anything might have been stolen while there, but I always take my valuables with me to rehearsal every day, so at most, any ersatz thief would find a tux, assorted clothes, and some Dutch train tickets. Still, I have to say there’s nothing that says«Welcome back to the US» like a hotel like this, which seems to have become a conglomeration of so many American stereotypes that I’ve lost count, from the horrid customer service, to the shady(and I don’t mean with trees) rooms, to the towels that smell just fresh enough to have been washed… a month ago. It cannot be said that this place ever lacks«interesting» moments, and perhaps therein lies its charm. Now If you’ll excuse me I have to check my bed for lice and bedbugs.
Kiki C.
Évaluation du lieu : 1 Los Angeles, CA
No stars! Some of the lousiest customer service I have ever encountered. I would probably be surly too if I had to work at that particular location. I’ve never had a problem with an Extended Stay before, but the front desk help was downright nasty. When my husband and I would ask them a question, like«May we have more towels?», first we would receive a scowl, then an abrupt turn, then a throwing of the towels at us. I will try to never stay here again, and I advise you do the same. These people are not only slow, but belligerent. The room was clean, but dark, small, and oppressive. No, SIR!