Hampton Inn and Suites

ANYONE CONSIDERING STAYING HERE PLEASE BEWARE. My husband & I, both lifelong non-​smokers, got hit with a $ 216.50 smoke fee after checking out of this Hampton Inn. I called and spoke to the Asst. Mgr. and left un-​returned messages for the manager, but was unable to get this corrected. My only guess is that they are trying to make up for a nearly empty hotel by charging customers this made-​up fee. The assistant mgr. said that he smelled the smoke in the room himself, to which I replied that he must have someone on his staff with access to the rooms who is using them for a smoke break. He said he would investigate & call me back, but never did. Please save yourself some money and frustration and AVOID THIS HOTEL! We’ve been HHonors members for years but will never stay in one again after this.

Great location right off the freeway. Well lit parking lot that made us feel safe when we arrived. When we walked in my wife and I both looked at each other and said, «Oh yeah! This place is nice!» It was clean, quiet and felt like we must’ve got the best deal in town. I couldn’t believe the price for the location and how nice the place was. Only $ 89 between Christmas and New Years within minutes of downtown. Nice big HD tv. Large clean bathroom. Everything looked new. Bedding was nice, curtains completely blacked out the room, and the pillows were nice and supportive but also soft. We slept like rocks. The place was super quiet and smelled like fresh linen. Can’t beat that! Breakfast was included and great. Eggs, bacon, toast, bagels, orange juice, different percentage milk, yogurt, waffle maker, fresh fruit, cereal, etc. The dining area was spacious with a very tall ceiling and decorated with a huge Christmas tree. We decided to sign up for the Hilton Rewards program because of this hotel. I highly recommend it!

A wonderful experience. The Hotel is inviting from the first appearance. The reception was friendly both coming and going. The room clean and organized. The fanning of the tissues and towels gave it such a nice touch. You can tell it is well taken care of. Such a nice change. My husband didn’t care for the heavy comforter, but it was right up my alley. There was a train somewhere close by we heard through the night. But for the price and condition of the hotel, it wasn’t a bother at all. I would recommend this hotel if a nice clean room and good service is what you are after.

Absolutely horrendous service. We went to check out their handicap room for my uncle who was coming into town for my wedding and booked the room months in advance. Went to check in and they had given the room we reserved to a guest who wanted to extend their stay at the last minute. Then they lied about trying to contact us about it. Absolutely unacceptable and the last time we book at a Hampton Inn.

Super clean and comfy! Employees were beyond helpful and social! We stayed just one night, but as HHonors members we frequent a lot of Hilton properties. I am never disappointed! If you need an inexpensive, well appointed hotel room– Hampton is your choice!

Note: the five star rating is taking into consideration of the cheap price tag of the hotel.
I needed a one night stay at a hotel while in Houston. I wanted something cheap, but I’ve always been a huge stickler on cleanliness in hotels. Usually when traveling, we book at full service hotels such as the Hilton through their HHonors points system, but this time I could not.
The hotel isn’t in the nicest area, but i didn’t feel unsafe while in the lot of the hotel (it was gated and lit) or walking to the Denny’s.
I arrived pretty late at night, but the lady at the front desk promptly checked me in and gave me my room key. The hotel interior looks very new, so this hotel is either new or recently renovated.
The room is VERY clean. It smells faintly of soap, which I don’t mind. The bathroom and carpet (my main concerns in hotels) are spotless and come with Nutrogena products. The beds are very comfortable. My only complaint is that the air conditioning seems to dislike shutting off once it turns on, so the room can get a bit chilly. Free wifi was decent, around 100 kb/​s download speed.
Fitness center is pretty nice for this class of hotel and includes a back/​shoulders machine and dumbbells for lifting, along with TV and free water access.
The hotel is located next to Denny’s, which was convenient for a late night snack. Breakfast is from 6AM — 10AM in the lobby (complimentary) and includes scrambled eggs and bacon. I’m not a fan of cold continental breakfasts, so this was a very nice surprise.
Overall, I am very happy with this hotel and would not hesitate to stay here again!

I admit I was a little skiddish about this hotel when I first saw it, but this place has it where it counts. There’s construction around the area, so you have to drive through a Dennys parking lot and/​or a neighborhood to get there. Then, you’ll notice it’s conveniently sandwiched between a large highway and railroad tracks.
I usually have trouble sleeping if there’s a lot of noise, so I was thinking about walking in and cancelling my reservation, but the road noise was not noticeable. The walls are double sheet rocked and the windows are double paned. I stayed on the train side. This was actually recommended by the concierge, who even upgraded my room so the noise wouldn’t bother us. (We had some friends stay on the other side, so I can confirm the highway side can be loud when there’s an ambulance or fire truck.)
There were a few other maintenance issues. The microwave nearly fell off the counter on to my daughter’s foot when she tried to open it and the mini fridge had warped the board it was sitting on. Everything was great where it counted though. Our room was super comfy. The pool and patio were relaxing and the breakfast was great.

Easy to get to and updated and modern. Great clean rooms and cleaner bathrooms. The breakfast was not the normal. They offer many hot and cold choices and should make everyone happy. Service was friendly.

Great spot along I-​10. Nice firm mattress. Choice between feather or foam pillows… In the room… No call needed. Great selection of toiletries. Variety of items for breakfast in the cozy living room downstairs.
Only two little issues. Sink counter is high… Maybe 34″ and the shower head in 508 needs to be tweaked to have a denser spray.

We had an amazing experience staying here. The staff was extremely friendly and the rooms were clean.

Stayed during memrial day weekn 5÷22÷2014 — 5÷26÷2014. Very nice, clean, fresh smelling, quiet hotel… Breakfast was pretty standard… waffles, cereal and other hot options. the oatmeal needed to be cooked a little longer tho. The attendant was very helpful. On the 3^rd night of our stay the TV got stuck on one channel and we cudnt change the station or turn the TV off (room 502) therefore we had to change rooms… went to room 519 (a free upgrade bc im gold status).although i had previously asked for an upgrade and was told there werent any available the first 2 days of our stay. MAGICALLY ONE BECOMES AVAILABLE!!! The room we moved, the AC was not working properly… set the thermostat on 70 and the AC cuts off at 74 degreesand the room never cooled down beyond 74 degrees. SO UNCOMFORTABLE!!! We notified the front desk around 10:30pm she came to the room, played wit the thermostat for a few, said the maintenance guy was off that night and he wud b in the next morning at 8am!!! HOW IN THE HELL WAS THAT GOING TO HELP US??? WE WERE CHECKING OUT THE NEXT MORNING!!! DUH!!! SO were we supposed to just be UNCOMFORTABLE all night until the maintenance guy came to work the next day? REALLY? It is now 1:30 am andddd we called the front desk again and she has now gone home and a guy is now on duty. She didnt even bother to notify the next shift of our room situation!!! He promptly came up to the room, assessed the situation and switched us to another room (502)…(3^rd room change in one day). I am very disappointed with our stay…

Awesome place. Highly recommended. Slept well, clean and no funky smell. Quiet. The only thing I want improvement is the shower. Not powerful enough. But I can live with that.

I give it three stars only because it is so difficult to get to. The roads and highways around it are under construction AND, the GPS address does not take you to the hotel but to an elementary school! If you manage to find it, it’s a nice Hampton inn. Clean, fresh smelling, quiet (even though there is a train track a few feet away) standard breakfast. TV channels were limited and the remote control was tricky. I had to call for help getting the tv to turn on. There is a remodeled Denny’s next door which shares the parking lot and a McDonald’s very close by. Not very much else around.

The location is bit hard to get too due to construction and confusing entrance. Once you find it though, you’ll be welcomed into a nice new hotel with clean modern rooms. I was very impressed. Breakfast was pretty standard.

New clean rooms. Friendly staff. Awesome gym. Breakfast was mainly muffins, fruit, waffles and cereal. The warm food didn’t taste very good. The attendant was very helpful. Construction around the area made access a little difficult; have to go thru the adjacent parking lot of Denny’s restaurant.