Knot Standard

I got two pairs of pants and three shirts from Brooke. I’d done custom stuff once before and didn’t like the fit, but my Knot Standard clothes fit great. Would definitely recommend to anyone considering upgrading their wardrobe.

I recently purchased a jacket from knot standard and it has quickly become my favorite piece of clothing. There are som many great options by continue to grow on you after you purchase them.

Pretty simple review:
— I used their website to schedule an appointment but then had to reschedule
— I called Lindsay 10 days in advance to cancel that appointment and reschedule for 10am on Jan 3
— On the day of the original appointment I got a snippy series of text messages from Brooke asking why I wasn’t there, so obviously there was a communication problem between Lindsay (who rescheduled me) and Brooke (who was expecting me). I had done my due diligence since Lindsay told me on the phone that we were all set with the reschedule.
— Lindsay gave me instructions to arrive at a high-​rise building and inform the receptionist of my appointment
— I arrived precisely at 10am and the receptionist paged her three times with no answer
— I then called Lindsay’s personal cell phone which she did not answer, so I left a voicemail including my phone number
— I waited an additional 15 minutes before leaving
I still haven’t gotten a call, email, or text back, despite having been in communication via all three methods with them (Lindsay and Brooke) to make this appointment.
So go ahead and schedule your appointment, but don’t count on them actually honoring it or even giving you the courtesy of explaining why they couldn’t be there.
This is an operation that hasn’t figured out how a business is supposed to run, as the employees do not communicate with each other or their clients, and they do not honor appointments or even (apparently) opening hours.

I recently came into Knot Standard for a fitting with Brooke and purchased a custom blazer. She did a great job with measurements and walked me through all of the details. Thank you for the great experience! Knot Standard’s focus on customer satisfaction gets 5 stars from me.